Best Merchants of Record

FastSpring

Merchant of Record

B+

FastSpring is a merchant of record for software, SaaS, games and digital products, founded in Santa Barbara in 2005 and trading as Bright Market, LLC. It becomes the legal seller of your product, which means it — not you — owns the payment relationship, the sales tax and VAT obligation, the fraud loss and the chargeback. Its own site claims more than 3,200 customers, over $2 billion in transactions a year, 200-plus regions, 35-plus currencies and 21-plus languages. It holds a BBB A- and is twenty-one years old, both unusual in this category. It publishes no rates.

Pricing clarity

1.5

Feature set

4.5

Ease of use

4.0

Paddle

Merchant of Record

B

A London merchant of record for software, SaaS and AI companies, founded in 2012 and used by more than 6,000 digital product businesses by its own July 2025 count. It publishes one flat price — 5% + 50¢ — and in exchange becomes the legal seller of your product, taking on global sales tax and VAT registration, filing and liability. That is a real transfer of risk, and it is expensive: roughly double a card processor's rate, paid out once a month rather than daily.

Pricing clarity

4.0

Feature set

4.0

Ease of use

4.0

Segpay

Merchant of Record

B

A South Florida high-risk biller founded in 2005, registered with Visa as an internet payment service provider and with Mastercard as a payment facilitator, serving adult, dating, subscription and content merchants across the US, EU, UK and Australia. It publishes its settlement terms in detail and its rates not at all.

Pricing clarity

1.5

Feature set

4.0

Ease of use

3.5

Polar

Merchant of Record

B-

Polar (polar.sh) is an open-source merchant of record and billing platform for developers selling software, SaaS subscriptions and digital products. It is run by Polar Software, Inc., a Delaware corporation whose team is based in Stockholm, and was founded in 2022 by Birk Jernström, who co-founded the e-commerce platform Tictail, sold it to Shopify in 2018 and then led product for Shopify's Shop app. Polar launched version 1.0 of its billing platform in September 2024 and raised a $10 million seed round led by Accel in June 2025, with angels from Shopify, Vercel, Supabase, Raycast, Resend and Framer. As merchant of record it is the legal seller of everything sold through it — it collects and remits US sales tax, EU VAT, Canadian GST and other taxes, carries chargeback liability and issues the invoices — and it charges a single platform fee on top of that. That fee changed on 27 May 2026. Organisations created before that date keep an 'Early Member' rate of 4% + 40¢ plus 0.5% on subscriptions indefinitely; new organisations pay 5% + 50¢ on the free Starter plan or buy down the rate with Pro ($20 a month, 3.8% + 40¢), Growth ($100, 3.6% + 35¢) or Scale ($400, 3.4% + 30¢). International (non-US) cards add 1.5%, disputes cost $15 each regardless of outcome, payouts go through Stripe Connect at Stripe's pass-through fees ($2 per active payout month, 0.25% + 25¢ per payout), and organisations created on or after 12 May 2026 have a seven-day settlement delay before they can withdraw. Its code is Apache 2.0 on GitHub, its SDKs and framework adapters are widely praised, and its weak points are the ones you would expect of a seed-stage company two years into operating: thin support, fixed dunning you cannot customise, and pricing for newcomers that is now level with Paddle and Lemon Squeezy rather than below them.

Pricing clarity

4.5

Feature set

4.0

Ease of use

4.0

Xsolla

Merchant of Record

B-

Xsolla is a merchant of record built specifically for video games, founded in Perm, Russia in 2005 as 2Pay by Aleksandr Agapitov, renamed Xsolla in 2011 and headquartered in Sherman Oaks, Los Angeles since the company moved to California in 2010. It becomes the legal seller of your game or in-game item, which transfers sales tax, VAT, fraud loss and chargeback liability off the developer and onto Xsolla, and it is the dominant option for direct-to-player web shops that route around the 30% mobile app store cut. Its marketing describes a revenue share as low as 5%, with over 1,000 payment methods across 200-plus markets, 130-plus currencies and 25-plus languages. It publishes no full rate card, and its recent corporate history — a 2021 mass dismissal driven by workforce analytics, six former-executive lawsuits since 2019, and a 2024 Bloomberg investigation into more than $100 million moving between company and founder accounts — deserves as much of a developer's attention as the pricing does.

Pricing clarity

2.0

Feature set

4.5

Ease of use

4.0

CCBill

Merchant of Record

B-

One of the longest-running high-risk processors in the United States, operating since 1998 and built around subscription billing for adult, dating, streaming and creator platforms. It will underwrite what almost nobody else will — but it publishes no rates, and its contract terms deserve a careful read.

Pricing clarity

1.5

Feature set

4.0

Ease of use

3.5

Dodo Payments

Merchant of Record

C+

Dodo Payments is a merchant-of-record billing platform for software, SaaS and AI products, founded in 2024 in Bengaluru by Rishabh Goel and Ayush Agarwal and backed by a $1.1 million pre-seed round in February 2025. It undercuts Paddle and Lemon Squeezy with a published 4% + 40¢ on US card and wallet payments, adds 1.5% on international cards, 0.5% on subscriptions and 3% on PayPal and BNPL, and onboards sellers from about 177 countries, including individuals without a company. Payouts run twice a month by default with a $50 threshold. Its 3.1 Trustpilot score over 124 reviews splits almost evenly between five-star praise for onboarding and one-star complaints about accounts closed with balances held for 120 days, and its master agreement still quotes 5% + 50¢ eight months after the pricing page moved to 4% + 40¢.

Lemon Squeezy

Merchant of Record

C+

Lemon Squeezy is a merchant-of-record platform for selling software, digital downloads, subscriptions and licence keys, launched publicly in 2021 by a small team of founders led by JR Farr and acquired by Stripe in July 2024. As merchant of record it is the legal seller of record on every transaction: it collects and remits sales tax and VAT worldwide, absorbs fraud and chargeback liability, and pays the merchant a net amount twice a month. The price is one number — 5% plus 50 cents per transaction, with no monthly fee — plus surcharges of 1.5% on international and PayPal transactions and 0.5% on subscription payments, and the tooling around it (checkout overlays, licence keys, signed download links, affiliates, email marketing) is unusually complete for the price. The catch is what has happened since the acquisition. Stripe has built its own merchant-of-record product, Stripe Managed Payments, priced at 3.5% on top of standard Stripe fees, and in January 2026 Lemon Squeezy's chief executive wrote that the team had been heads-down on it, that Lemon Squeezy users had seen slower support and fewer updates as a result, and that the goal was to give them an easy way to migrate. Independent sentiment has collapsed accordingly: 1.2 on Trustpilot from 173 reviews, 88% of them one-star, mostly about onboarding rejections and unanswered support requests. The product still works and still signs up new merchants, but a buyer today is choosing a platform whose own maker is steering customers to its successor.

Gumroad

Merchant of Record

C+

Gumroad is a storefront and checkout for people selling digital products — e-books, courses, software, memberships, design assets — founded in San Francisco in 2011 by Sahil Lavingia and, since 1 January 2025, the merchant of record on every sale, which means it charges, collects and remits sales tax, VAT and GST worldwide and handles disputes with buyers. It says creators have earned more than $1 billion through it, and in April 2025 it published its entire codebase under an MIT licence. Lavingia stepped down as chief executive in November 2025 after 14 years, handing over to long-time engineer Ershad Kunnakkadan. The price of the simplicity is high: 10% plus $0.50 on every direct sale, plus card processing at 2.9% plus $0.30, and a flat 30% on sales that come through Gumroad's Discover marketplace; only sellers passing $20,000 in a calendar month drop to 5% plus $0.50. There is no monthly fee, refunds return Gumroad's share, and chargebacks cost the creator the sale and the processing fee but no penalty. Payouts are weekly on a fixed weekday by country, after a seven-day hold, and — since a change creators noticed in March 2026 — only once the balance reaches $100. Public reviews are poor: the Trustpilot profile scores 1.4 from about 415 reviews, most of them about held or missing payouts and support that is hard to reach.

Pricing clarity

4.0

Feature set

3.5

Ease of use

4.5

Verotel

Merchant of Record

C+

Verotel is an Amsterdam internet payment service provider that has billed adult, webcam and other online-entertainment sites since January 1998. It is a trade name of Yoursafe B.V., an electronic money institution licensed by De Nederlandsche Bank in 2019 and owned by Verotel International B.V. Unlike most of its high-risk peers it publishes its entire fee schedule: a flat 15.5% on the Basic account, 13.0–14.0% by weekly volume on Premium, a 1.5% surcharge on recurring charges, no chargeback or refund fees, and a 10% holdback kept for 26 weeks on every account. The trade-off is the price itself — roughly five times a mainstream rate — a merchant agreement that lets Verotel terminate without cause and hold post-cancellation funds for six months, a one-star Trustpilot record, and a February 2026 order subject to penalty from the Dutch central bank for late annual accounts.