Stripe
Payfac / AggregatorClaimedStripe is a leading payment processor known for its developer-friendly API, transparent pricing, and comprehensive suite of payment solutions for businesses of all sizes.
We grade payment processors on pricing transparency, features, support and contract terms — then publish the reasoning behind every grade.
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The report card
real directory dataStripe
Payfac / Aggregator
PayKings
Agent Office / Reseller
Square
POS & Business Software
The evidence
Rates, fees, payout times and contract terms come from published documentation and public filings — never from a sales call. Each review carries the date it was last fact-checked.
Where a provider doesn't disclose a number, the review says so. We don't estimate, and we don't fill gaps with marketing copy.
The fact sheet
real directory dataHelcim
Fact-checked September 7, 2026
Every value above is published by the provider. A processor that doesn't publish a number gets “Not disclosed” in that cell — never an estimate.
The grade
Pricing transparency, feature set, ease of use, customer support, contract terms and industry reputation — every review scores all six, and the grade is what the scores say it is.
No pay-to-play, no sponsored placements. A provider can't buy a better grade; they can only earn one, and the reasoning is published either way.
The scorecard
real directory dataHelcim
Mean category score 4.5/5
The six weighted scores produce the letter grade — the same rubric for every review in the directory.
Head to head
Same criteria, same evidence, side by side — with a winner called per row and overall, and the reasoning for each call.
Where the honest answer is “it depends on your business”, the comparison says that instead of forcing a verdict. And it's not just the featured matchups — any two of the reviewed processors can be compared.
Head to head
real directory data| Zeffy | Givebutter | |
|---|---|---|
| Platform fee on online gifts | 0% | 0% with tips on; 3% with tips off |
| Card processing on online gifts | $0 (Zeffy pays Stripe) | $0 with tips on; 2.9% + 30¢ with tips off |
| A $100 online card gift, donor adds nothing | $100 to the nonprofit | $100 (tips on); $93.80 (tips off) |
| In-person card payments | $0 (Tap to Pay app)✓ | 2.9% + 30¢ plus 3% platform fee |
Full transparency
Lawsuits, regulatory actions, undisclosed pricing, contract traps — when the evidence turns up a problem, it goes in the review with the same prominence as the praise.
A grade you can trust has to be allowed to be bad. Every item in this feed links to the review that documents it.
Watch out
from published reviewsAGCM proceeding PV13 – Satispay – Discriminazione IBAN esteri
Satispay · 2020-11-24
CMF (Chile) sanction of Kushki Operadora S.A., Resolución Exenta 2517
Kushki · 2026-03-02
RBI monetary penalty on PhonePe Limited (prepaid payment instrument directions)
PhonePe Payment Gateway · 2025-09-10
BaFin order: transaction and new-client ban for high-risk portfolio
PAYONE · 2023-07-26
Doesn't publish its pricing
Yuno
Doesn't publish its pricing
eProcessing Network
Documented in the linked reviews — legal actions are listed with case title, date and status.
Top rated
Ranked by grade, then by average category score. Equal grades share a position. An acquirer and an agent office are not the same purchase — pick a category to rank like against like.
Stripe is a leading payment processor known for its developer-friendly API, transparent pricing, and comprehensive suite of payment solutions for businesses of all sizes.
PayKings is a specialized payment processor offering tailored solutions for high-risk industries with a strong emphasis on fraud prevention.
Square offers simple, transparent payment processing ideal for small businesses. Flat-rate pricing, no monthly fees, and excellent software make it a top choice — but account holds and limited support are key concerns.
Helcim is a Calgary-based payment processing company that offers genuinely transparent interchange-plus pricing with no monthly fees, no hidden charges, and a comprehensive suite of free payment tools.
Adyen is a global, enterprise-grade payments platform that unifies acquiring, processing, routing and risk management into a single stack for merchants with international and omnichannel needs.
Shopify Payments is Shopify’s own branded payments service — processed by Stripe, per Shopify’s published processor list — giving merchants one-click access to accepting cards and wallets inside Shopify, simplifying setup and eliminating third-party gateway fees for supported merchants.
The directory
Telr is a Dubai-based online payment gateway for small and mid-size merchants in the UAE and Saudi Arabia, with tailored-price service in Bahrain and Jordan. It says it was established in 2014. In March 2025 it announced a Retail Payment Services licence from the Central Bank of the UAE. In the UAE it signs merchants up under its own agreement and pays out their funds, so it works as a payment facilitator. As of October 2026 its UAE price table has four tiers set by monthly sales. Under AED 10,000 a month you pay a flat AED 249 and no listed per-transaction fee. Above that, rates run from 2.45% + AED 1 down to 2.25% + AED 0.50, with monthly fees falling from AED 199 to zero. International cards add 0.50%. Everything is subject to 5% VAT. Saudi plans are priced in riyals, from 3% + SAR 1 on credit cards and 1% on mada, plus 15% VAT, and run through partner banks. The product covers hosted checkout, payment links, invoices, QR codes, Apple Pay, Google Pay, mada, STC Pay and Tabby instalments. Indian payments firm Cashfree Payments put $15 million into Telr in 2021, which Cashfree says made it one of Telr's largest shareholders; one Indian outlet reported it as a majority stake. There is no fixed term, but you must give a month's notice to leave, and Telr can hold a reserve for at least seven months after you close. Public reviews are few and negative.
Satispay is a Milan-based mobile payment network. Shoppers pay from the Satispay app instead of with a card, and merchants accept those payments through a free business account, with no card terminal. It is not a card acquirer. The merchant contract is with Satispay Europe S.A., an electronic money institution licensed in Luxembourg (CSSF register W00000010), which credits payments to the merchant's e-money account and sweeps them to the merchant's bank. As of October 2026, physical stores that sign up from September 2026 pay nothing on payments under €10 and 0.95% on payments of €10 or more. Tobacconists and newsagents pay 0.5% at €10 and above. Online payments cost 1.5%, plus €0.20 from €10, and vending machines pay 1%. Sign-up, payouts and cancellation are free, and the terms have no fixed term or exit fee. Optional Business Premium plans for visibility and loyalty run from €5.99 to €299.90 a month. Satispay says it has 6.5 million users and more than 450,000 merchants. Its website serves Italy, France and Luxembourg, but the user base is overwhelmingly Italian. The main caveat is pricing stability: in April 2025 Satispay replaced free sub-€10 payments with a flat 1%, which drew protests from bars and tobacconists. It reversed that change for new merchants from September 2026; existing merchants were told their updated terms by email.
Kushki is a Latin American payments company founded by Ecuadorians Aron Schwarzkopf and Sebastián Castro. It began as an online payment gateway and now calls itself the region's first non-bank regional acquirer. In October 2023 it announced regulatory approval to acquire card payments in Mexico, Chile, Peru and Colombia, with principal Visa and Mastercard membership in those four countries. It also serves merchants in Ecuador. It sells to large online merchants and to payment service providers (PSPs): card and alternative-method collection through an API, hosted checkout and payment links, payouts, and card-present terminals in Mexico and, since a May 2026 launch, Chile. Pricing is quoted per account. The general terms set a default minimum of USD 1,000 a month in fees, and the only rate card we found is the one its Chilean operator publishes on its regulatory-compliance page. As of October 2026 that card shows 2.0%–2.95% for credit, 1.0%–2.0% for debit and 2.90%–3.00% for international cards, plus VAT, with a USD 15 chargeback fee. Contracts run indefinitely and either side can end them on 30 days' notice, but Kushki can hold reserves and change fees on 30 days' notice. In March 2026 Chile's financial regulator, the CMF, fined the Chilean operator UF 300 for late regulatory reporting and for not reporting an October 2024 outage. There is almost no public merchant review base to judge service by.
PhonePe Payment Gateway (PhonePe PG) is the online payments product of PhonePe Limited, the Bengaluru company behind India's most-used UPI app, which is majority-owned by Walmart. It lets Indian businesses take UPI, cards, net banking and wallet payments on a website or app and settles in rupees to an Indian bank account. As of October 2026 the pricing page lists a standard plan at 1.99% per transaction, struck through and shown as free under a limited-period offer, with 18% GST on top of any fee. There is no setup or annual maintenance fee. The page does not say how long the free period lasts or what each payment method costs once it ends. PhonePe Limited signs the merchant directly and collects customer payments into its own designated account before settling them, under a Reserve Bank of India Payment Aggregator authorisation granted in September 2025 and extended to in-store payments in November 2025. The standard terms settle within T+2 working days, let you leave on seven days' notice with no exit fee, and let PhonePe change fees at its discretion and withhold settlements: for up to 180 days if it suspects fraud or a prohibited business, and with no stated time limit after termination or high chargebacks. In September 2025 the RBI fined PhonePe ₹21 lakh after its escrow balance fell short of what it owed wallet holders and merchants on certain days.
PAYONE is a Frankfurt-based card acquirer and payment service provider for businesses in Germany and Austria. It is a joint venture of Worldline, which holds 60%, and the DSV Group, the payments arm of Germany's savings banks (Sparkassen), which holds 40%. PAYONE GmbH holds the merchant agreement itself and is supervised by BaFin as an e-money institution. It says it serves 277,000 customers and processes over 7.65 billion transactions a year. Small-business prices are published in euros, as of October 2026. Tap on Mobile, which turns a phone into a card reader, has no monthly fee or contract and costs 1.90% per Visa or Mastercard credit card payment and 0.89% per debit card payment, with a €0.15 minimum. Terminal plans run from a pay-as-you-go option with a 24-month device term to flat-rate packages from €29.90 to €44.90 a month on 36- or 60-month contracts. Online plans start at 2.49% + €0.99 with no monthly fee. PAYONE's price list says all fees are subject to VAT. Fixed-term contracts renew for 12 months unless cancelled three months before the end. The main concern is regulatory: in 2023 BaFin barred PAYONE from processing transactions for certain merchants in a high-risk e-commerce portfolio, in January 2025 it announced higher capital requirements and a special representative, and in December 2025 it announced fines totalling €95,000 over anti-money-laundering failings.
Givebutter is a US fundraising and donor CRM platform run by Givebutter, Inc., whose executives are based in Austin, Texas, with an all-remote team. Max Friedman, Liran Cohen and Ari Krasner started it in 2016 while at college. It sells donation forms, fundraising pages, ticketed events, auctions, peer-to-peer campaigns, a donor CRM with email and text, a mobile app with Tap to Pay and card readers, and a Stripe-powered Wallet account with Visa spend cards. Every organisation is onboarded to a Stripe Connect account through Givebutter, and Givebutter sets the fees, holds campaign balances, approves payouts and handles disputes. As of October 2026, accounts created since 9 September 2025 have two choices per campaign. With donor tips switched on, Givebutter charges the organisation nothing: donors are asked to cover a 2.9% + 30 cent processing fee and to tip Givebutter, and under its Guarantee, Givebutter absorbs any processing fee they decline. With tips switched off, a flat 3% platform fee applies, plus 2.9% + 30 cents for cards (1.9% + 30 cents for ACH). Givebutter Plus adds automation and phone support from $29 a month billed annually. Payouts are withdrawn by hand and, according to the help centre, take 3 to 5 business days; the pricing page says 2 to 3. The tip model is under legal challenge: two proposed class actions filed in 2026 allege that Givebutter preselects tips and processing fees on donors' behalf without proper consent. Both are pending.
Ecommpay is a London-based online card acquirer and payment platform. Its UK entity, Ecommpay Limited, is authorised by the Financial Conduct Authority as a payment institution (FRN 607597) and is a principal member of Visa and Mastercard, so it holds the merchant agreement itself rather than reselling a bank's. EU merchants are served by a sister company under common ownership, ECOMMBX LTD, a Cyprus e-money institution that uses the Ecommpay trademark under licence. Most of Ecommpay's business is quoted, custom pricing for mid-market and enterprise online merchants in travel, digital goods, financial services, mobility and retail. It also publishes a rate card for UK micro-businesses, dated 23 October 2025 and still the version on its site in an archived copy from 5 October 2026: 1.30% + £0.20 on UK consumer cards and 3% + £0.20 on international consumer cards, with no setup or monthly fee, no fixed term, and settlement five business days after each day's batch. Extra fees apply for currency conversion (2.5%), declined authorisations (5p), refunds (50p) and chargebacks (£15). The company is privately held and controlled by its founder, Aleksejs Sjarki, through a Cyprus holding company. Its public review footprint is small but positive. A 2021 article by the Russian outlet The Bell, citing three unnamed sources, named Ecommpay as one of the biggest players in the late-2010s cross-border payments market that it said moved illegal online-gambling money out of Russia. We found no regulator or court finding, lawsuit or enforcement action naming the company.
Donorbox is a US donation and fundraising platform run by Rebel Idealist Inc., a Delaware corporation based in Alexandria, Virginia. Founder and CEO Charles Zhang started it in 2014 as a free WordPress donation plugin. It sells donation forms, fundraising and crowdfunding pages, peer-to-peer campaigns, event ticketing, memberships, a donor CRM, text-to-give and an in-person kiosk app. Donorbox does not process payments itself. Each organisation connects its own Stripe or PayPal account, donations land in that account, and Donorbox takes a platform fee on top of the processor's fee. As of October 2026 the free Standard plan charges a 2.95% platform fee on donation forms and pages and 3.95% on events, memberships and supporter peer-to-peer pages. Pro costs $150 a month and lowers those to 1.75% and 2%. Premium is quote-only, with platform fees of 1.6% to 2%. Processing is extra: Donorbox quotes 2.2% + 30 cents for US nonprofits on Stripe's discounted rate, and 2.9% + 30 cents for other organisations. Donors can choose to cover the fees. There is no contract or setup fee. Payouts follow the Stripe or PayPal schedule, every two business days by default for US Stripe accounts. In June 2026 Donorbox said more than 100,000 organisations had raised over $4 billion through it. Trustpilot shows a 4.3 TrustScore, but 26% of its 106 reviews are one-star.
Creem is a merchant of record for software, SaaS, AI tools and digital downloads, run by Armitage Labs OÜ, a company registered in Tallinn, Estonia in April 2024. Creem is the legal seller on every sale. It charges your customer, issues the invoice, and calculates and remits VAT and sales tax, then pays you what is left. As of October 2026 the published price is 3.9% + $0.40 per successful transaction, with no monthly or setup fee and no separate international card fee. Some costs sit outside that headline. Bank payouts cost $7/€7 or 1% of the payout, whichever is higher. USDC payouts cost 2%. Each chargeback costs $25 or €25, and revenue splits and the affiliate program add 2% each. Payouts go out only on the 1st and 15th of the month, after you request them, from a balance of at least $50 or €50. Creem's documentation says sales are held for 7 to 12 days for risk review before they can be paid out. The product range is broad for a young company: subscriptions, usage-based billing, prepaid credit wallets, license keys, affiliates, revenue splits and an agent-friendly API, CLI and MCP server. Acceptance is the weak point. Creem screens every store before it can take live payments, keeps a long prohibited list, and may withhold payouts under wide terms. On Trustpilot about half of the reviews are one-star, and most of those come from merchants who were rejected, suspended or had funds held.
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