Epos Now
POS SystemA cloud point-of-sale system founded in Norwich, England in 2011 by Jacyn Heavens, now operating in the US from an Orlando office and claiming more than 80,000 business locations across 70-plus countries. The software is well liked — 26,281 Trustpilot reviews average 4.3, and the day-to-day complaints are few. The problems are all at the edges of the relationship: nothing about software pricing is published on the US site, the hardware bundle is advertised behind a discount countdown that never actually runs out, no two independent reviewers describe the same contract length, and the recurring theme in the US complaint record is how hard it is to get out. BBB lists 114 complaints in three years against an A+ accredited profile. Good product, aggressive commercial packaging — get the term and the monthly cost in writing before you sign anything.


