
Basys Processing
ISOBasys Processing is a privately held merchant-services company in Lenexa, Kansas, incorporated in March 2002 and run by its founder, Brad Oddo. Its own footer describes what it is more precisely than its marketing does: a registered Independent Sales Organization of Citizens Bank, N.A., KeyBank, N.A., PNC Bank, N.A. and Merrick Bank. In practice that means Basys sells, prices and supports merchant accounts that settle on partner rails, deploying Fiserv-family and PAX hardware alongside its own IQ Pro gateway, and it reaches most of its merchants through banks, credit unions, software platforms and professional associations rather than through cold outbound. The pitch is service rather than price: US-based in-house support that answers 99% of calls within three rings and resolves 90% of issues on the first, next-day funding, surcharging and cash-discount programs, ACH, recurring billing, QuickBooks and ERP integrations, and a healthcare practice that reaches as far as Epic. The complaint record is remarkably quiet for a company of 24 years — an A+ Better Business Bureau rating, accredited since March 2014, with essentially no complaint volume on file. The gap is the one its own pricing page opens: it is headed 'Total Pricing Transparency' and contains no prices.
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