Review · Fact-checked September 13, 2026
myPOS Review
myPOS is a London-headquartered payments company founded in 2012 by Christo Georgiev and owned since February 2024 by the private-equity firm Advent International in a deal reported at around €500 million, after which the founder exited and Mario Shiliashki, formerly of Mastercard and PayPal, became chief executive. It sells card machines outright — the myPOS Go 2 at £39, Flex at £59, Go Combo at £169 and Ultra at £179, all excluding VAT — with no monthly fee, and settles every card payment instantly into a free myPOS e-money business account with a Mastercard business card, a model it says it pioneered in 2014. The UK rate card is published for businesses under £10,000 a month: 1.10% + 7p on domestic consumer cards, 2.20% + 7p on EEA consumer cards, 2.45% + 7p on American Express and 2.85% + 7p on everything else in person, and 1.30% + 15p domestic, 2.50% + 15p Amex and 2.90% + 15p other cards online; larger businesses get a custom quote. UK, Gibraltar and Swiss services are provided by myPOS Payments Ltd, an electronic money institution authorised by the Financial Conduct Authority (reference 900826), and the group says it serves more than 400,000 merchants in over 30 countries with 15 physical stores, up from the 170,000 small businesses Reuters reported when the sale was agreed. Its Trustpilot profile is 4.2 from nearly 22,000 reviews, 70% five-star and 13% one-star, and the one-star reviews are about unexplained application rejections, slow deliveries and support that is hard to reach.
London, United Kingdom4th of 29 payment platforms
- Rate from
- UK: 1.30% + £0.15 domestic consumer cards, 2.50% + £0.15 American Express, 2.90% + £0.15 all other cards
- Monthly
- None; £15 inactivity fee after 10 idle months
- Payout
- Instant, into the myPOS e-money account
- Contract
- None — pay as you go
- Founded
- 2012
Connect with myPOS
Tell them what you need. This goes to myPOS only.
Best for
Sole traders, market and event sellers, taxi drivers, mobile tradespeople, small cafés and shops in the UK and Europe whose customers pay with domestic consumer debit and credit cards, who want to buy a reader for £39 and pay nothing until they use it, and who value having the money instantly on a card they can spend. Businesses in myPOS's continental markets, where it has a large installed base and physical stores.
How it scores
Pricing4.5
Features3.5
Ease of use4.0
Support3.0
Contract4.0
Reputation score3.5
What it costs
Details →- Online
- UK: 1.30% + £0.15 domestic consumer cards, 2.50% + £0.15 American Express, 2.90% + £0.15 all other cards
- Monthly
- None; £15 inactivity fee after 10 idle months
The take
BmyPOS is the cheapest way for a very small UK business to accept domestic consumer cards and see the money at once: a £39 reader, no monthly fee, 1.10% + 7p, and the funds in your myPOS account the second the customer taps. That combination is hard to beat for a market trader, a taxi or a sole trader. The catch is the rest of the rate card — 2.20% on EEA consumer cards, 2.45% on Amex and 2.85% on business and non-European cards, plus 7p, in person, and 2.90% + 15p on the same online — which turns a cheap terminal into an expensive one for any business whose customers use company cards or come from abroad. The account is e-money, moving money out costs £1.50 a transfer, ten months of inactivity costs £15, and a 13% one-star tail on Trustpilot describes rejected applications with no explanation and support that goes quiet. B: excellent for its core customer, ordinary or worse outside it.
Skip if you
Take a meaningful share of business, corporate, American Express or non-EEA cards, where myPOS's in-person rates run 2.20% to 2.85% plus 7p; sell mainly online, where 1.30% to 2.90% plus 15p and a 0.5% MOTO loading are ordinary; would rather settle to your own bank than into an e-money account and pay £1.50 to move the money; want a rate that scales with volume without a bespoke quote; or need a deep point-of-sale system rather than a card machine with an app store.
Chapter 1
Should you choose myPOS?
The headline take, the audiences it's right (and wrong) for, and the genuine differentiators behind the verdict.
About
myPOS is a London-headquartered payments company founded in 2012 by Christo Georgiev and owned since February 2024 by the private-equity firm Advent International in a deal reported at around €500 million, after which the founder exited and Mario Shiliashki, formerly of Mastercard and PayPal, became chief executive. It sells card machines outright — the myPOS Go 2 at £39, Flex at £59, Go Combo at £169 and Ultra at £179, all excluding VAT — with no monthly fee, and settles every card payment instantly into a free myPOS e-money business account with a Mastercard business card, a model it says it pioneered in 2014. The UK rate card is published for businesses under £10,000 a month: 1.10% + 7p on domestic consumer cards, 2.20% + 7p on EEA consumer cards, 2.45% + 7p on American Express and 2.85% + 7p on everything else in person, and 1.30% + 15p domestic, 2.50% + 15p Amex and 2.90% + 15p other cards online; larger businesses get a custom quote. UK, Gibraltar and Swiss services are provided by myPOS Payments Ltd, an electronic money institution authorised by the Financial Conduct Authority (reference 900826), and the group says it serves more than 400,000 merchants in over 30 countries with 15 physical stores, up from the 170,000 small businesses Reuters reported when the sale was agreed. Its Trustpilot profile is 4.2 from nearly 22,000 reviews, 70% five-star and 13% one-star, and the one-star reviews are about unexplained application rejections, slow deliveries and support that is hard to reach.
Pros, cons, and audience
Pros
- Instant settlement of every card payment into a free e-money account with a business Mastercard, 24 hours a day — myPOS says it was the first to offer it, in 2014, and it remains the defining feature.
- The cheapest entry in UK small-business payments: a £39 reader bought outright, no monthly, account or payout fees, and 1.10% + 7p on domestic consumer cards.
- The rate card is published in full for businesses under £10,000 a month, including the unflattering rates on business, Amex and foreign cards.
- No contract, no minimum term and free account closure; the only recurring charge is a £15 inactivity fee after ten idle months.
- Scale and staying power: founded in 2012, more than 400,000 merchants by its own count across 30-plus countries, 15 physical stores, FCA authorisation in the UK, and Advent International as owner since 2024 with acquisitions of UTP in the UK and Toporder in France.
- A large, mostly positive review base — 4.2 on Trustpilot from nearly 22,000 reviews, 70% five-star — with praise for onboarding staff and money arriving in seconds, and replies to 97% of negative reviews.
Cons
- The headline 1.10% applies to domestic consumer cards only: EEA consumer cards are 2.20% + 7p, American Express 2.45% + 7p and business, corporate and non-EEA cards 2.85% + 7p in person, which is expensive for a B2B or tourist-facing business.
- Online is ordinary — 1.30% + 15p domestic, 2.90% + 15p on other cards, and a further 0.5% for mail and telephone orders.
- The money lands in an e-money account, not your bank: moving it out costs £1.50 per GBP transfer or £4 by SEPA, the balance is safeguarded rather than FSCS-protected, and the model is designed around leaving it there.
- 13% of Trustpilot reviews are one-star, and the recurring themes are applications rejected without explanation, device deliveries running past twenty days, disputed rental agreements in some markets and support that is hard to reach when something goes wrong.
- Rates above £10,000 a month are a bespoke quote, so a growing business loses the published price just as volume would earn a better one.
- A £15 inactivity fee after ten months without a transaction, unusual for a pay-as-you-go reader, and one that catches seasonal sellers.
What makes them different
The genuine differentiator
Instant settlement into an account you can spend from, on a reader you own, with no monthly fee — since 2014, before the challengers copied it. myPOS is an e-money institution first and a terminal vendor second: every merchant gets an account and a business Mastercard, and the payout is a book transfer rather than a bank settlement. That is why it can be instant, and why leaving the money there is a design goal. It is also unusually widespread for a small-merchant specialist — 30-plus countries, 15 physical stores and, since 2024, private-equity ownership and an acquisition programme that has added UTP in the UK and Toporder in France.
How we score it
4.5
Pricing Transparency
3.5
Feature Set
4
Ease of Use
3
Customer Support
4
Contract Terms
3.5
Industry Reputation
Chapter 2
What it costs
Real-world cost at three volumes, plus the rates, fees, payouts, and contract terms that drive them.
What myPOS actually costs
Estimated annual cost at three realistic processing volumes, using myPOS’s published online rate plus monthly fees. Real costs vary with average transaction size, chargeback rate, and any negotiated terms.
Small business
$10K/mo volume · ~$75 avg transaction
$1.6K/year
≈ $130/mo · 1.30% effective rate
Growing merchant
$50K/mo volume · ~$100 avg transaction
$7.8K/year
≈ $650/mo · 1.30% effective rate
High volume
$250K/mo volume · ~$150 avg transaction
$39K/year
≈ $3.3K/mo · 1.30% effective rate
Pricing details
What it is
myPOS was founded in 2012 by the Bulgarian entrepreneur Christo Georgiev to sell small merchants a card reader they could own and an account they could spend from, and in 2014 it introduced what it describes as the first instant settlement of card payments into the merchant's account — a feature the larger challengers have since copied. It opened a London headquarters and its first flagship store in 2017, and now says it serves more than 400,000 merchants across more than 30 countries with over 15 stores in European cities — a figure well above the 170,000 Reuters reported in November 2023, and one the company does not break down. In the UK, Gibraltar and Switzerland its payments and e-money services are provided by myPOS Payments Ltd, an electronic money institution authorised and regulated by the Financial Conduct Authority under reference 900826; the brand belongs to myPOS World Ltd in London.
The US private-equity firm Advent International agreed to buy the company in November 2023, when Reuters put the price at about €500 million and the customer base at 170,000 small businesses served by 500 employees, on 2022 revenue of £60.1 million, up 39%; the deal closed in February 2024. Georgiev exited, the management team stayed and reinvested, and Mario Shiliashki, formerly of Mastercard and PayPal, was appointed chief executive with Laurent Le Moal as chairman. Under Advent the company has bought UTP in the United Kingdom and Toporder in France, added lending, connected cards and software, and says it cut merchant onboarding from ten to twelve days to under one; around half the business is in France, Italy and the rest of the continent, with the UK, Spain and Germany the growth markets.
What it costs
The hardware is bought, not rented: the myPOS Go 2 is £39, the Flex £59, the Go Combo with printer dock £169 and the Android Ultra with built-in printer £179, all excluding VAT, with no monthly fee. For businesses under £10,000 a month in card turnover the UK rate card is published in full. In person, domestic consumer cards are 1.10% + 7p, EEA consumer cards 2.20% + 7p, American Express 2.45% + 7p and all other cards — business, corporate and cards issued outside the EEA — 2.85% + 7p. Online, domestic consumer cards are 1.30% + 15p, Amex 2.50% + 15p and other cards 2.90% + 15p, and mail and telephone orders through the virtual terminal are the online rate plus 0.5%. Above £10,000 a month myPOS asks you to request a bespoke quote. The account, Business Mastercard, payouts and 24/7 support carry no charge; transfers out to a UK bank are £1.50 and SEPA transfers £4; and an account with no valid transactions for ten consecutive months is charged a £15 inactivity fee after two months' notice.
The shape of that card is the whole review. For a business whose customers are British consumers paying with their own debit cards, 1.10% + 7p on a £39 reader with no monthly fee is as cheap as UK small-business acquiring gets, undercutting SumUp, Zettle, Square and Dojo. For a business that sees company cards, Amex or foreign visitors, the same terminal charges 2.20% to 2.85% plus 7p on those transactions, which is more than the flat-rate challengers charge for anything. A B2B supplier, a hotel or a tourist-district shop should model its card mix before buying.
Settlement and the account
Every approved payment settles instantly into the myPOS e-money account, day or night, and can be spent at once on the free Business Mastercard — the pricing page's example is a £100 domestic consumer-card sale arriving as £98.76 in seconds. That is possible because the payout is a book transfer inside an e-money institution rather than a settlement through the banking system, and it is also why the design nudges you to leave the money there: moving it to a bank costs £1.50 a transfer, and the balance is safeguarded under the Electronic Money Regulations rather than protected by the FSCS. The account also carries the card-issuing side of the business — free first card, £5 for additional or replacement cards, 1% ATM withdrawals with a £2 minimum, and a £15 chargeback-initiation fee for disputes you raise as a cardholder.
Reputation
myPOS has one of the largest review bases in European small-merchant payments: 4.2 out of 5 on Trustpilot from nearly 22,000 reviews, 70% five-star, 10% four-star and 13% one-star, with the company replying to 97% of negative reviews within a week. The five-star reviews name onboarding staff, praise money arriving in seconds and welcome the absence of a monthly fee. The one-star reviews cluster on four themes: applications rejected without a usable explanation, device deliveries stretching past twenty days with little follow-up, rental agreements disputed in some markets, and support that is hard to reach once something has gone wrong; a minority report fees on the statement that did not match what a representative had quoted. We found no regulatory enforcement action or named litigation against the UK entity.
Gaps
- Business, corporate, Amex and non-EEA cards are priced at 2.20% to 2.85% plus 7p in person — the reader is cheap only for domestic consumer cards.
- Published rates stop at £10,000 a month; above that it is a quote.
- Settlement is into e-money, with £1.50 to move it to a bank and no FSCS protection.
- A £15 inactivity fee after ten idle months, which catches seasonal sellers.
- An app store rather than a full point-of-sale system; a busy restaurant or multi-site retailer will want more than the AppMarket offers.
- No North American operation.
The verdict
B. For its core customer — a UK or European sole trader or small shop taking domestic consumer cards — myPOS is close to unbeatable: a £39 reader, nothing a month, 1.10% + 7p and the money spendable before the customer has left. It has done this since 2014, it is licensed, it is now owned by a large private-equity firm with an acquisition budget, and most of its 22,000 reviewers are happy.
It is not higher because the rate card punishes any other card mix, because the instant settlement lands in an e-money account you pay to leave, because a growing business loses the published price at £10,000 a month, and because the one-star reviews describe an onboarding and support process that can go quiet at exactly the wrong moment. Check your card mix, plan to sweep the account, and it is a good buy.
Processing Rates
Online
UK: 1.30% + £0.15 domestic consumer cards, 2.50% + £0.15 American Express, 2.90% + £0.15 all other cards
Card-not-present, e-commerce, and online payments
In-person
UK, under £10,000 a month: 1.10% + £0.07 domestic consumer cards, 2.20% + £0.07 EEA consumer cards, 2.45% + £0.07 American Express, 2.85% + £0.07 all other cards; over £10,000 a month by custom quote
Card-present retail and point-of-sale transactions
Keyed
Mail order and telephone order: the online rate plus 0.5%
Manually entered card-not-present transactions
International
In person 2.20% + £0.07 for EEA consumer cards and 2.85% + £0.07 for cards issued outside the EEA; online 2.90% + £0.15
Cross-border and foreign currency transactions
Fees
Monthly Fee
None; £15 inactivity fee after 10 idle months
Recurring monthly account fee
Early Termination Fee
None — devices are bought outright and there is no contract term; closing the account and redeeming the e-money balance is free
Fee for canceling before contract end
Payouts
Standard Payout Time
Instant, into the myPOS e-money account
Regular deposit schedule to your bank account
Expedited Payout Time
Transfers out of the myPOS account to a UK bank cost £1.50; SEPA transfers £4
Faster deposit option (may have additional fees)
Contract Terms
Contract Length
None — pay as you go
Required commitment period
Cancellation Process
There is no minimum term and the reader is bought outright, so cancelling means emptying the myPOS account and closing it; the fee schedule lists e-money redemption on closure as free of charge. Outbound transfers to a UK bank cost £1.50 each and SEPA transfers £4, so a merchant who has been leaving the balance in the account pays once to move it out. An account with no valid transactions for ten consecutive months attracts a £15 inactivity fee after two months' notice, which is the only cost of walking away without closing.
How to terminate your account
myPOS Pricing Calculator
Estimate your monthly costs
Pick a published plan, enter your volume and transaction profile, and we’ll compute the math the same way an underwriter would. Real costs vary with card mix, chargeback rate, and any negotiated terms.
$
$
Estimated Monthly Cost
$145.00
Effective Rate
1.45%
Discount rate (1.3% × $10,000)$130.00
Monthly fee$15.00
Number of transactions200
Flat all-in rate (interchange built in)
Chapter 3
What you actually get
Products, integrations, payment-type coverage, security posture, and how their support holds up in practice.
Products & Services
pos
myPOS Go 2, Flex, Go Combo and Ultra card machines
Go 2 £39, Flex £59, Go Combo £169, Ultra £179, all excluding VAT; 1.10% + 7p on UK consumer cards
Purchased outright with no monthly fee. Go 2 is a standalone portable reader with full-day battery; Flex is a compact smart terminal; Go Combo pairs a reader with a printer dock; Ultra is the flagship Android terminal, which myPOS calls its most powerful device. All accept chip, contactless, Apple Pay and Google Pay and settle instantly to the myPOS account.
other
myPOS business account and Business Mastercard
Free; £1.50 per GBP transfer out
A free e-money account issued in the UK by myPOS Payments Ltd under FCA authorisation, into which every card payment settles instantly, with a free Business Mastercard for spending the balance. Funds are safeguarded under the E-Money Regulations rather than covered by the FSCS. Internal transfers and funding by bank transfer are free; transfers to a UK bank are £1.50 and SEPA transfers £4.
mobile payments
Tap to Pay and Payment Tag
Contactless acceptance on a compatible smartphone through the myPOS app, and the Payment Tag — a reusable, customisable payment link a merchant without a website can share by message or email, charged at the online rates.
ecommerce
Online payments, payment requests and virtual terminal
1.30% + 15p domestic consumer cards, 2.90% + 15p other cards; MOTO the online rate plus 0.5%
A hosted checkout, a WooCommerce plugin, payment links and requests, and a virtual terminal for mail and telephone orders.
other
myPOS AppMarket
Third-party and myPOS apps that run on the Android terminals — hospitality ordering, retail inventory, tipping, invoicing and industry tools — turning the Ultra and Flex into light point-of-sale systems.
cash advance
Revenue-based financing
Business funding repaid as a share of card takings, offered to merchants with processing history through the myPOS account.
Support & Contact
Chapter 6
Common questions
Frequently Asked Questions
Pricing
The reader is bought outright — myPOS Go 2 at £39, Flex at £59, Go Combo at £169 and Ultra at £179, all excluding VAT — and there is no monthly fee. For businesses under £10,000 a month in card turnover the published in-person rates are 1.10% + 7p on domestic consumer cards, 2.20% + 7p on EEA consumer cards, 2.45% + 7p on American Express and 2.85% + 7p on all other cards, including business and non-EEA cards. Online it is 1.30% + 15p on domestic consumer cards, 2.50% + 15p on Amex and 2.90% + 15p on other cards, with mail and telephone orders at the online rate plus 0.5%. The e-money account, business Mastercard, payouts and support are free. Above £10,000 a month myPOS quotes a custom rate. Moving money from the myPOS account to a UK bank costs £1.50 a transfer, and ten months without a transaction triggers a £15 inactivity fee.
Features
General
Setup & Onboarding
Contracts & Terms
How we evaluated myPOS
We evaluate every payment processor independently — Payment Review does not accept paid placement. Our analysis combines hands-on product testing where possible, public pricing and policy documents, third-party reviews from BBB, Trustpilot, Google, and G2, and employee feedback from sites like Glassdoor and Indeed. We update reviews on a rolling cadence and flag the next review date so readers know how fresh the analysis is.
Last fact-checked September 13, 2026Reviewed by Payment Review Editorial Team
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