Head to head
Compared side by side on published facts and the same six criteria every review is graded on — generated from the live directory, not a sales page.
Chase Payment Solutions and Merchant Services
Payment Processor · 3.8/5 mean
Chase Payment Solutions is the merchant services arm of the #1 US bank, offering small and mid-sized businesses a deeply integrated combination of payment processing, same-day deposits, and banking tools. They're backed by the trust and scale of JPMorgan Chase but with flat-rate fees that may not suit high-volume merchants.
Read the full review →Elavon
Payment Processor · 2.5/5 mean
Elavon is one of the world's largest payment processors, serving over 2 million merchant locations across 36 countries offering a comprehensive suite of enterprise payment solutions, but widely criticized by small and mid-size merchants.
Read the full review →Chase Payment Solutions and Merchant Services holds the higher standing — by grade, then mean category score. The row-by-row picture below is what should actually decide it for your business.
Both graded against the same six criteria. How we grade · Last fact-checked August 19, 2026.
| Criterion | Chase Payment Solutions and Merchant Services | Elavon |
|---|---|---|
| Pricing transparency | 3.0wins this criterion | 1.0 |
| Feature set | 4.0 | 4.0 |
| Ease of use | 4.0wins this criterion |
Straight from each provider's published documentation. Where a number isn't published, we say so rather than estimate.
| Metric | Chase Payment Solutions and Merchant Services | Elavon |
|---|---|---|
| Online rate | 2.9% + $0.25 per transaction | Not publicly disclosed; quote-based |
| Monthly fee | $0 (basic plan; Chase Business Complete Banking may have separate monthly fee waivable with $2,000/month in payments) | Not disclosed |
| Payout | Next business day for deposits to non-Chase bank accounts | 1-2 business days (91% of merchants funded within 2 business days as of May 2025, per Elavon) |
| Contract | Month-to-month plans. Free terminal plans may require 2 year service agreement. | Not disclosed |
| In-person rate | 2.6% + $0.10 per transaction | Typically cited as 2.6% + $0.10 (varies by contract) |
| Keyed rate |
From the Chase Payment Solutions and Merchant Services review
Elavon offers true international acquiring across 36 countries with multi-currency support, where Chase Payment Solutions is US-centric with limited international features. Chase is the safer pick for small and mid-size US merchants: its pricing is publicly posted and its terms month-to-month, while Elavon's quote-based pricing and support record draw widespread small-merchant criticism.
Pick Elavon if you are a multinational that needs true international acquiring and multi-currency processing
Ideal for
Not recommended for
Ideal for
The full reviews carry the pricing narratives, contract analysis and everything else behind these numbers — or let the matching funnel score the whole directory against your business.
| 2.0 |
| Customer support | 3.0wins this criterion | 2.0 |
|---|
| Contract terms | 4.0wins this criterion | 2.0 |
|---|
| Industry reputation | 5.0wins this criterion | 4.0 |
|---|
| Approximately 3.5% + $0.15 |
| International rate | Dynamic Currency Conversion available; custom rates apply | Not disclosed |
|---|
| PCI fee | Not publicly listed | Historically $29–$59/month |
|---|
| Statement fee | Not publicly listed | Not disclosed |
|---|
| Chargeback fee | $25 to $100 per incident | Not disclosed |
|---|
| Early termination | $0 for month-to-month accounts; applicable if free hardware accepted under 2-year contract | Historically $295 (first year) or $195 (years 2–3); company has reportedly reduced ETFs for some contracts |
|---|
| Last fact-checked | August 19, 2026 | August 19, 2026 |
|---|
Not recommended for