Head to head
Compared side by side on published facts and the same six criteria every review is graded on — generated from the live directory, not a sales page.
Chase Payment Solutions and Merchant Services
Payment Processor · 3.8/5 mean
Chase Payment Solutions is the merchant services arm of the #1 US bank, offering small and mid-sized businesses a deeply integrated combination of payment processing, same-day deposits, and banking tools. They're backed by the trust and scale of JPMorgan Chase but with flat-rate fees that may not suit high-volume merchants.
Read the full review →Fiserv (Carat)
Payment Processor · 2.7/5 mean
Carat from Fiserv is an enterprise-grade global commerce platform that orchestrates omnichannel payments, data intelligence, and customer experience solutions for the world's largest businesses, but hampered by opaque pricing, complex contracting, and a widespread customer service reputation that does not match its technological ambitions.
Read the full review →Chase Payment Solutions and Merchant Services holds the higher standing — by grade, then mean category score. The row-by-row picture below is what should actually decide it for your business.
Both graded against the same six criteria. How we grade · Last fact-checked August 19, 2026.
| Criterion | Chase Payment Solutions and Merchant Services | Fiserv (Carat) |
|---|---|---|
| Pricing transparency | 3.0wins this criterion | 1.0 |
| Feature set | 4.0 | 5.0wins this criterion |
| Ease of use | 4.0wins this criterion |
Straight from each provider's published documentation. Where a number isn't published, we say so rather than estimate.
| Metric | Chase Payment Solutions and Merchant Services | Fiserv (Carat) |
|---|---|---|
| Online rate | 2.9% + $0.25 per transaction | Not disclosed |
| Monthly fee | $0 (basic plan; Chase Business Complete Banking may have separate monthly fee waivable with $2,000/month in payments) | Not disclosed |
| Payout | Next business day for deposits to non-Chase bank accounts | Typically next business day for enterprise clients; varies by contract |
| Contract | Month-to-month plans. Free terminal plans may require 2 year service agreement. | Multi-year |
| In-person rate | 2.6% + $0.10 per transaction | Not disclosed |
| Keyed rate | 3.5% + $0.10 per transaction |
From the Chase Payment Solutions and Merchant Services review
Fiserv Carat orchestrates payments, acquiring relationships, and data intelligence for the world's largest businesses across 30+ countries, a scale beyond Chase Payment Solutions' small-to-mid-size, US-centric focus. Chase holds up for smaller merchants with its posted flat-rate pricing and month-to-month terms, where Carat requires negotiated multi-year enterprise contracts.
Pick Fiserv (Carat) if you are a global enterprise needing omnichannel orchestration across many countries
Ideal for
Not recommended for
Ideal for
The full reviews carry the pricing narratives, contract analysis and everything else behind these numbers — or let the matching funnel score the whole directory against your business.
| 2.0 |
| Customer support | 3.0wins this criterion | 2.0 |
|---|
| Contract terms | 4.0wins this criterion | 2.0 |
|---|
| Industry reputation | 5.0wins this criterion | 4.0 |
|---|
| Not disclosed |
| International rate | Dynamic Currency Conversion available; custom rates apply | Not disclosed |
|---|
| PCI fee | Not publicly listed | Not disclosed |
|---|
| Statement fee | Not publicly listed | Not disclosed |
|---|
| Chargeback fee | $25 to $100 per incident | Not disclosed |
|---|
| Early termination | $0 for month-to-month accounts; applicable if free hardware accepted under 2-year contract | ETFs have been reported at $500 or higher |
|---|
| Last fact-checked | August 19, 2026 | August 19, 2026 |
|---|
Not recommended for