Head to head
Compared side by side on published facts and the same six criteria every review is graded on — generated from the live directory, not a sales page.
Fiserv (Carat)
Payment Processor · 2.7/5 mean
Carat from Fiserv is an enterprise-grade global commerce platform that orchestrates omnichannel payments, data intelligence, and customer experience solutions for the world's largest businesses, but hampered by opaque pricing, complex contracting, and a widespread customer service reputation that does not match its technological ambitions.
Read the full review →Wells Fargo Merchant Services
Payment Processor · 2.5/5 mean
Wells Fargo Merchant Services is a division of one of the largest U.S. banks, offering credit and debit card processing, Clover POS systems, and e-commerce solutions to small and medium-sized businesses.
Read the full review →Fiserv (Carat) holds the higher standing — by grade, then mean category score. The row-by-row picture below is what should actually decide it for your business.
Both graded against the same six criteria. How we grade · Last fact-checked August 19, 2026.
| Criterion | Fiserv (Carat) | Wells Fargo Merchant Services |
|---|---|---|
| Pricing transparency | 1.0 | 2.0wins this criterion |
| Feature set | 5.0wins this criterion | 3.0 |
| Ease of use | 2.0 |
Straight from each provider's published documentation. Where a number isn't published, we say so rather than estimate.
| Metric | Fiserv (Carat) | Wells Fargo Merchant Services |
|---|---|---|
| Online rate | Not disclosed | 3.50% + $0.15 (drops to 3.30% + $0.15 at $80,000+ monthly volume) |
| Monthly fee | Not disclosed | $9.95 per month, per merchant ID (MID) |
| Payout | Typically next business day for enterprise clients; varies by contract | 1-3 business days |
| Contract | Multi-year | No long-term contract for the standard flat-rate plan (month-to-month). Custom pricing and B2B merchants may still require a three-year contract. Sellers who sign up for this contract will be charged an early termination fee if they process more than $1 million every year and cancel the agreement in the first three years. |
| In-person rate | Not disclosed | 2.60% + $0.15 (drops to 2.40% + $0.15 at $80,000+ monthly volume) |
| Keyed rate |
From the Wells Fargo Merchant Services review
Fiserv's Carat platform targets large enterprises needing global acquiring, omnichannel orchestration, and multi-currency support — a scale Wells Fargo's small-business flat-rate plans aren't built for. For a small or mid-size merchant, Wells Fargo's published tiered pricing and month-to-month standard plan are far more approachable than Carat's negotiated multi-year enterprise contracts.
Pick Fiserv (Carat) if you run an enterprise processing at global scale and need omnichannel orchestration
Ideal for
Not recommended for
Ideal for
Not recommended for
The full reviews carry the pricing narratives, contract analysis and everything else behind these numbers — or let the matching funnel score the whole directory against your business.
| 3.0wins this criterion |
| Customer support | 2.0 | 2.0 |
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| Contract terms | 2.0 | 3.0wins this criterion |
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| Industry reputation | 4.0wins this criterion | 2.0 |
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| Not disclosed |
| 3.50% + $0.15, decreasing with volume |
| PCI fee | Not disclosed | $10.00 per month, per merchant ID |
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| Chargeback fee | Not disclosed | Website says, "we don't charge extra fees for downgrades, chargebacks, voice authorization, or foreign transactions." |
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| Early termination | ETFs have been reported at $500 or higher | None for standard card processing (no long-term contracts, per the pricing page); custom and legacy agreements historically carried $500 per location, plus six times the monthly fee for higher-volume accounts. |
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| Last fact-checked | August 19, 2026 | August 19, 2026 |
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