Comparison · Updated October 18, 2026
Eway vs Pin Payments for Australian online businesses
Eway
B-
Eway (formerly styled eWAY) is an Australian online payments company founded in 1998 and owned by Global Payments since 2016. It sells two things. Online Payments is an all-in-one account: Eway supplies the merchant facility and the gateway, through its sister company Ezidebit, at a published flat rate of 1.5% + 25c per Visa, Mastercard or Amex transaction, with a further 1.99% on international credit cards. All prices include GST, and there is no setup fee, monthly fee or lock-in contract. Settlement takes 1 to 3 business days. The Payment Gateway plans connect a merchant account you already hold with your bank. These cost $20, $30 or $60 a month, billed annually, plus 40c to 60c per transaction. Once you have processed 50 transactions you are enrolled in a paid security program unless you opt out, and Eway's own pages give two different prices for it. Eway is online-only, with no terminals of its own, and it does not support Afterpay or Zip. On ProductReview.com.au it is rated 1.1 out of 5 from 21 reviews, with complaints about account closures, held funds and support.
Pin Payments
B
Pin Payments is an online card payment service for small and mid-size businesses in Australia and New Zealand. It was set up in Perth in 2011, launched in April 2013 and is now based in Melbourne. You do not need your own merchant account: Pin signs you up, approves most accounts within one to two business days, and by default pays you out two business days after each sale. As of October 2026, its pricing page lists 1.6% + 30c for domestic cards in Australia (GST included) and 1.9% + 30c in New Zealand (plus GST). International cards cost 3.4% + 30c in both countries, on the same GST basis as the domestic rate. There is no setup fee, monthly fee or lock-in contract, and a lost dispute costs $25. Pin covers online checkout, Xero invoice payments, recurring billing, a hosted payment page, a dashboard virtual terminal and APIs for platforms and payouts. It does not sell a card reader. Ownership has changed twice: Checkout.com bought Pin in May 2020, and Sydney payments company Fat Zebra bought it from Checkout.com in December 2024. Pin's terms are now a schedule to Fat Zebra's master agreement. Independent reviews are few but positive.
VS
Overview
We compare the two for an Australian business taking card payments online, using their published Australian prices as of October 2026. Both include GST. Like for like, we set Eway's all-in-one Online Payments account against Pin Payments' standard account. In both, the provider supplies the merchant facility and the gateway, with no setup fee, monthly fee or lock-in contract. Eway charges 1.5% + 25c on domestic Visa, Mastercard and Amex, against Pin's standard 1.6% + 30c on Australian-issued cards, so at list prices Eway is cheaper on every domestic Visa or Mastercard sale. But Eway also adds its Merchant Trust Initiative security program after 50 transactions unless you opt out. That costs $178 for the first year and then $142 a year, though another part of the same page quotes $149.95 and then $9.95 a month. On international cards the two are close. Eway adds 1.99% for 3.49% + 25c in total, and Pin charges 3.4% + 30c, so Eway is cheaper below about $56 and Pin above. Pin's fee for a lost dispute is $25, against Eway's $44 per chargeback. Pin also lets you leave just by closing your account, while Eway's all-in-one terms ask for 30 days' written notice. Eway's add-on directory lists 191 integrations (it claims more than 250), against 47 in Pin's. Eway can also work as a gateway for a merchant account you already have with your bank, on plans from $20 to $60 a month. Pin has no gateway-only plan, but it can charge in foreign currencies on a standard account. Neither sells a card reader. Neither changed its list prices around the 1 October 2026 surcharging ban. Eway is owned by Global Payments and Pin by Fat Zebra. Payment Review grades Pin Payments B and Eway B-.
Key Takeaways
- ✓Eway has the lower domestic rate: 1.5% + 25c against Pin's 1.6% + 30c on a domestic card sale, both including GST. On a $100 sale that is $1.75 with Eway and $1.90 with Pin. Eway's rate also covers Amex; Pin lists no separate Amex rate.
- ✓Pin has fewer extra fees. It charges nothing for refunds and $25 only for a dispute you lose. Eway charges $44 per chargeback, and it adds its Merchant Trust Initiative after 50 transactions unless you opt out: $178 for the first year, then $142 a year. Another part of the same page quotes $149.95, then $9.95 a month.
- ✓International cards are close: 3.49% + 25c with Eway (1.5% + 25c plus a 1.99% international credit card fee) and 3.4% + 30c with Pin. Eway is cheaper below about $56 a sale, Pin above it.
- ✓Pin is easier to leave: you end the agreement by closing your account. Eway's all-in-one account runs on Ezidebit's terms, which need 30 days' written notice and let Ezidebit hold funds for up to six months after you leave if it expects chargebacks.
- ✓Eway connects to more software: its add-on directory lists 191 integrations (it claims more than 250), against 47 in Pin's directory, and it can work as a gateway for your bank's merchant account. Pin can charge customers in foreign currencies on a standard account. Neither sells a card reader.
Eway
Eway suits an Australian online business with mid-size or larger orders that wants the lowest published domestic rate (1.5% + 25c, Amex included), the wider choice of integrations, or a gateway for a merchant account it already has with its bank.
Pin Payments
Pin Payments suits an Australian small business that wants a simple published price with no add-on programs, a $25 lost-dispute fee instead of $44, two-business-day payouts, the option to charge in foreign currencies, and an account it can close at any time.
The Verdict
It Depends on Your Needs
Why?
Neither is better for every Australian online business, and the choice comes down to order size and how much the extra fees matter. Eway's published domestic rate is lower: 1.5% + 25c against 1.6% + 30c, with Amex at the same rate. It also has the bigger integration directory (191 listed, against Pin's 47; Eway claims more than 250) and can be a gateway for a merchant account you already have with your bank. Against that, its Merchant Trust Initiative adds a recurring fee unless you opt out ($178 then $142 a year, or $149.95 then $9.95 a month, as the same page quotes both), and it charges $44 per chargeback. Its all-in-one account also needs 30 days' written notice to close. Pin Payments costs a little more per sale, but it lists no add-on program, charges $25 only for disputes you lose, pays out in two business days, can charge in foreign currencies and lets you close your account at any time. Payment Review grades it B, against Eway's B-. A business with larger tickets that opts out of the Merchant Trust Initiative will usually pay less with Eway. A small business that wants predictable costs and an easy exit will find Pin simpler.
Feature by feature
Detailed Comparison
Filter Options
Card rates in Australia (as of October 2026, GST included)
| Feature | Eway | Pin Payments |
|---|---|---|
| Domestic Visa and Mastercard, online | 1.5% + 25c Winner | 1.6% + 30c |
| Eway's Online Payments page lists 1.5% + 25c 'Per Amex, Mastercard and Visa transaction'. Pin's pricing page lists domestic cards 'from' 1.6% + 30c, and its fee guide charges 1.6% + 30c on any Australian bank-issued card used for an AUD transaction. Pin's 'from' is a floor because it also offers a discounted rate to registered not-for-profits and custom pricing above $30,000 a month; the fee guide sets no higher tier for any Australian-issued card. Eway describes its rate as 'The same low rate for most major domestic cards'. Both say their Australian fees include GST. At list prices Eway's rate is lower at every sale size: $1.75 against $1.90 on a $100 sale, and 40c against 46c on a $10 sale. Eway's price is for new merchants only. Its Merchant Trust Initiative fee is added on top unless you opt out (see Fees). Eway also offers volume discounts by enquiry. | ||
| American Express | 1.5% + 25c | Not disclosed |
| Eway charges Amex at the same flat rate as Visa and Mastercard. Pin accepts Amex on Australian accounts, but its pricing page and fee guide do not give a separate Amex rate, so we give no winner. | ||
| International cards | 3.49% + 25c (credit cards) | 3.4% + 30c |
| Eway adds a 1.99% 'international credit card transaction fee' to its 1.5% + 25c rate. Its page does not say how international debit cards are priced. Pin charges 3.4% + 30c on any card issued outside Australia. The two cost the same at about $55.56. Below that Eway is cheaper (on a $40 sale, $1.65 against $1.66); above it Pin is cheaper ($7.23 against $7.10 on a $200 sale). So neither wins outright. | ||
| Other card schemes | JCB and Discover priced individually | JCB, Discover and Diners Club accepted |
| Eway says it offers 'customised pricing rates for other cards, including JCB & Discover'. Pin lists Mastercard, Visa, American Express, JCB, Discover and Diners Club for Australian accounts, but publishes no separate rate for them. | ||
| Charging in a foreign currency | Needs a separate Eway account and a NAB merchant account | 3.4% + 30c plus 1.7% FX, or 3.9% + 30c settled in that currency Winner |
| Eway's multi-currency option needs one Eway account per currency, each linked to a merchant account with NAB in Australia. Pin's standard Australian account can charge in foreign currencies at 3.4% + 30c, converted to AUD at a 1.7% margin. You can instead settle in the foreign currency at 3.9% + 30c with no conversion, which Pin says to contact its team to set up. | ||
Domestic Visa and Mastercard, online
Eway
1.5% + 25c
Winner
Pin Payments
1.6% + 30c
Eway's Online Payments page lists 1.5% + 25c 'Per Amex, Mastercard and Visa transaction'. Pin's pricing page lists domestic cards 'from' 1.6% + 30c, and its fee guide charges 1.6% + 30c on any Australian bank-issued card used for an AUD transaction. Pin's 'from' is a floor because it also offers a discounted rate to registered not-for-profits and custom pricing above $30,000 a month; the fee guide sets no higher tier for any Australian-issued card. Eway describes its rate as 'The same low rate for most major domestic cards'. Both say their Australian fees include GST. At list prices Eway's rate is lower at every sale size: $1.75 against $1.90 on a $100 sale, and 40c against 46c on a $10 sale. Eway's price is for new merchants only. Its Merchant Trust Initiative fee is added on top unless you opt out (see Fees). Eway also offers volume discounts by enquiry.
American Express
Eway
1.5% + 25c
Pin Payments
Not disclosed
Eway charges Amex at the same flat rate as Visa and Mastercard. Pin accepts Amex on Australian accounts, but its pricing page and fee guide do not give a separate Amex rate, so we give no winner.
International cards
Eway
3.49% + 25c (credit cards)
Pin Payments
3.4% + 30c
Eway adds a 1.99% 'international credit card transaction fee' to its 1.5% + 25c rate. Its page does not say how international debit cards are priced. Pin charges 3.4% + 30c on any card issued outside Australia. The two cost the same at about $55.56. Below that Eway is cheaper (on a $40 sale, $1.65 against $1.66); above it Pin is cheaper ($7.23 against $7.10 on a $200 sale). So neither wins outright.
Other card schemes
Eway
JCB and Discover priced individually
Pin Payments
JCB, Discover and Diners Club accepted
Eway says it offers 'customised pricing rates for other cards, including JCB & Discover'. Pin lists Mastercard, Visa, American Express, JCB, Discover and Diners Club for Australian accounts, but publishes no separate rate for them.
Charging in a foreign currency
Eway
Needs a separate Eway account and a NAB merchant account
Pin Payments
3.4% + 30c plus 1.7% FX, or 3.9% + 30c settled in that currency
Winner
Eway's multi-currency option needs one Eway account per currency, each linked to a merchant account with NAB in Australia. Pin's standard Australian account can charge in foreign currencies at 3.4% + 30c, converted to AUD at a 1.7% margin. You can instead settle in the foreign currency at 3.9% + 30c with no conversion, which Pin says to contact its team to set up.
Best For Your Business
Recommendations based on your business type
Online store with mid-size or larger domestic orders
Recommended
Eway
On domestic cards Eway's 1.5% + 25c beats Pin's 1.6% + 30c at every sale size: $1.75 against $1.90 on $100, and $7.75 against $8.30 on $500. Opt out of the Merchant Trust Initiative, or include its recurring fee in your sums.
Business with its own bank merchant facility
Recommended
Eway
Eway's Payment Gateway plans ($20 to $60 a month, billed annually, plus 40c to 60c per transaction after the free allowance) connect a merchant account you hold with your bank. Pin has no gateway-only option. Note that Eway's terms make an annual plan a 12-month minimum that renews automatically.
Small business that wants predictable fees and an easy exit
Recommended
Pin Payments
Pin lists no setup, monthly or compliance fee, charges nothing for refunds and $25 only for disputes you lose, and you end the agreement by closing your account. Eway charges $44 per chargeback, adds its security program unless you opt out, and needs 30 days' written notice to close the all-in-one account.
Business pricing in foreign currencies
Recommended
Pin Payments
Pin's standard Australian account can charge in foreign currencies at 3.4% + 30c with a 1.7% FX margin, or 3.9% + 30c settled in that currency. Eway's multi-currency option needs a separate Eway account per currency and a NAB merchant account.
Shop that needs counter terminals
Neither sells a card reader. Eway points shops to third-party POS systems. Pin's mobile point-of-sale screen is for occasional in-person payments, and new accounts are capped at $1,000 per charge through it.
Eway: Best for 2 use cases
Pin Payments: Best for 2 use cases
Frequently Asked Questions
Common questions about this comparison
On domestic cards, Eway is cheaper: 1.5% + 25c against Pin's 1.6% + 30c, both including GST, as of October 2026. On a $100 sale you pay $1.75 with Eway and $1.90 with Pin. Eway adds its Merchant Trust Initiative after 50 transactions unless you opt out. It costs $178 for the first year and then $142 a year, though another part of the same page quotes $149.95 and then $9.95 a month. Eway also charges $44 per chargeback, against Pin's $25 per lost dispute. On international cards the two are close: Eway is cheaper below about $56 a sale and Pin above.
Not on their list prices. From 1 October 2026, after the Reserve Bank's reforms, Australian businesses can no longer surcharge Visa, Mastercard, eftpos or Amex payments. Eway's 1.5% + 25c and Pin's 1.6% + 30c were the same on archived copies of their pricing pages from April and June 2026 as in October 2026. Eway says that for most merchants who used to surcharge, those fees will now be deducted before settlement. Pin's tools still have a surcharge setting, but Australian businesses can no longer use it on those cards.
No. Eway's Online Payments and Pin's standard account both supply the merchant facility and the gateway in one account. Eway also sells Payment Gateway plans for businesses that already have a merchant account with their bank. These cost $20 to $60 a month, billed annually, plus per-transaction fees. Pin has no gateway-only plan.
Eway says its Online Payments settle into your Australian bank account in 1 to 3 business days, subject to approval. Pin pays out daily on a default two-business-day settlement, so a Monday charge arrives on Wednesday. Pin's foreign-currency charges take two more business days.
Only in a limited way. Neither sells a card terminal. Eway integrates with third-party POS systems. Pin has a mobile point-of-sale screen for occasional in-person payments, limited to $1,000 per charge for new accounts.
Eway has been part of Global Payments since 2016 and still is as of October 2026; its operator is Web Active Corporation Pty Ltd. Pin Payments was bought by Fat Zebra, a Sydney payments company, in December 2024. Trade press reported that Fat Zebra bought it from Checkout.com. Pin keeps its own brand and pricing, but its terms are now a schedule to Fat Zebra's master agreement.