Comparison · Updated September 21, 2026
Jobber vs Housecall Pro for home-service businesses
Jobber
B+
Jobber is field-service management software for home-service businesses — lawn care, cleaning, HVAC, plumbing, electrical and about fifty other trades — with card and bank processing built in as Jobber Payments. The company, legally Octopusapp Inc., was founded in Edmonton, Alberta in 2011 by Sam Pillar and Forrest Zeisler and is still run by them; it raised US$100 million from General Atlantic in February 2023 and says more than 400,000 service professionals use the product. Jobber does not hold a merchant agreement itself: Jobber Payments is processed by Stripe, Inc. under Stripe's connected-account terms, which is what makes the rate card flat and the onboarding fast. As of September 2026 the published rates are the same on every plan — 2.9% + 30¢ for cards paid online through the client hub, 2.7% + 30¢ for Tap to Pay in the field, 1% for US bank payments (ACH), and an extra 1% for an instant payout — with a chargeback fee (amount unpublished) that is refunded if you win and no monthly processing charge beyond the software subscription, which runs from $49 a month (Core, one user, no commitment) to $199 a month (Grow) at list. Payouts run on a rolling two-business-day window after a five-day authorization period on the first payment; ACH takes about four business days. The processing is available in the US, Canada and the UK; ACH, the card reader and the Jobber Money account are US-only. The trade-off is the software: its subscription is the real cost, it auto-renews, and prepaid annual fees are non-refundable, which is the substance of most of the complaints on record.
Housecall Pro
B-
Housecall Pro is field-service software for HVAC, plumbing, electrical, cleaning and other home-service trades, with card, ACH and consumer-financing acceptance built in as HCP Payments. Codefied Inc., which trades as Housecall Pro, was founded in San Diego in 2013 by a team including Ian Heidt and Roland Ligtenberg, took $125 million from Permira Growth Opportunities and Vista Credit Partners in June 2022, has since moved its headquarters to Denver, and says more than 200,000 home-service professionals use the product. The processing is Stripe's: the terms of service bind every customer to Stripe's Services and Connected Account agreements, and Stripe applies the $25 dispute fee. The rates, published in the help centre as of September 2026, are percentage-only with no per-transaction cents — 2.59% for cards dipped, tapped or swiped in the field (Tap to Pay adds $5 per active device a month), 2.99% for cards paid online against an invoice, 3.49% for keyed, card-on-file and scanned cards and for American Express and business cards, 1% for ACH, 2.99% for PayPal and Venmo, and 4.99% for PayPal Pay Later and Klarna — with mobile check deposit free. Standard payouts take two business days, with up to seven for the first and Instapay in about 30 minutes for 1%. The software runs $79 a month (Basic, one user) to $329 a month (MAX, eight users) billed monthly, or $59 to $299 billed annually, with no long-term contract. The record is the problem: a 2.4 TrustScore from 638 reviews, 76 BBB complaints in three years and a steady stream of reports about held funds, surprise price increases and cancellations that require a phone call.
VS
Overview
Jobber and Housecall Pro are the two field-service platforms a plumber, electrician, cleaner, landscaper or HVAC contractor is most likely to shortlist, and both run card processing on Stripe underneath their scheduling, quoting and invoicing tools. They charge for it differently. Jobber, graded B+ on Payment Review, starts at $29 a month billed annually ($49 month to month) and charges 2.9% + 30¢ on cards paid online and 2.7% + 30¢ when a card is tapped to your phone or read by its card reader. Housecall Pro, graded B-, starts at $59 a month billed annually ($79 month to month) and charges percentage-only rates with no per-transaction cents: 2.59% in person, 2.99% on an invoice paid online and 3.49% for anything keyed, saved on file or paid with an American Express or business card, plus $5 a month for each phone that uses Tap to Pay. Both take ACH at 1%, both pay out in about two business days and both offer an instant payout for an extra 1%. Housecall Pro is cheaper per transaction in person and on small online tickets; Jobber is cheaper to subscribe to as a solo operator, offers every plan month to month with self-serve cancellation, and carries a far stronger reputation record.
Key Takeaways
- ✓Housecall Pro wins in person: 2.59% with no per-transaction cents beats Jobber's 2.7% + 30¢ on every ticket size, and it wins online invoices under about $333, where its 2.99% flat undercuts Jobber's 2.9% + 30¢.
- ✓Jobber wins on entry price: $29 a month billed annually for one user against Housecall Pro's $59, and Jobber's Grow plan gives five users the same $149 a month that Housecall Pro's Essentials does.
- ✓Jobber wins on contract terms: every plan can be month to month and is cancelled from account settings, while Housecall Pro finalises a cancellation only after its billing team has spoken to the account owner by phone, and Housecall Pro's terms let it revise pricing on notice at any time.
- ✓Jobber wins on reputation: a 4.2 Trustpilot score from 230 reviews and six BBB complaints in three years, against Housecall Pro's 2.4 from 638 reviews and 76 BBB complaints.
- ✓Housecall Pro's Instapay allows $50,000 per transfer against Jobber's $9,999, but it charges $5 a month per Tap to Pay phone and a published $25 per chargeback; Jobber charges no device fee and does not publish a dispute fee.
Jobber
Jobber is the better pick for a solo operator or a small crew that wants the lowest subscription, month-to-month billing it can cancel itself, and a platform with a clean complaint record. Its processing costs more in person, but the gap on a $300 job is 63¢.
Housecall Pro
Housecall Pro is the better pick for a crew that takes most of its money in person or on small online invoices and wants a flat percentage with no per-transaction cents, or a five-to-eight-person team that will use its Essentials or Max plan. Budget for the $5 monthly Tap to Pay fee per phone, the $25 dispute fee and a cancellation that needs a phone call.
Overall Winner
🏆 Winner
Jobber
B+expert grade
Runner-up
Housecall Pro
Why?
Jobber, for most home-service businesses. It costs less to subscribe to at one user, matches Housecall Pro at five, lets you cancel a monthly plan yourself, and has a reputation record that is in a different league: a 4.2 Trustpilot score and six BBB complaints against 2.4 and 76. Housecall Pro's genuine advantage is per-transaction pricing with no per-transaction cents, which makes it cheaper on every tapped or dipped card and on online invoices under about $333, and it offers Klarna, PayPal and Venmo at checkout where Jobber does not. That advantage is worth a few dollars a day to a crew that takes most of its money in person, and less than nothing to a business that keys cards, bills American Express or business cards at 3.49%, pays $5 a month per Tap to Pay phone and $25 per chargeback. Payment Review grades Jobber B+ and Housecall Pro B-, and the verdict follows the grades.
Feature by feature
Detailed Comparison
Filter Options
Software subscription (US pricing, September 2026)
| Feature | Jobber | Housecall Pro |
|---|---|---|
| Cheapest plan for one user | Core: $29 a month billed annually, $49 month to month Winner | Basic: $59 a month billed annually, $79 month to month |
| Jobber's pricing page is running a promotion to 30 September 2026 ($21 a month for the first year on Core); the cells give the standard price it reverts to. Housecall Pro shows a $26 first-month introductory price on Basic and Essentials; the cells give the regular price. | ||
| Mid plan | Connect: $99 a month billed annually ($139 month to month), 1 user | Essentials: $149 a month billed annually ($189 month to month), 5 users |
| Different shapes: Jobber Connect adds automated reminders, automatic payment collection, checklists and QuickBooks Online sync for one user; Housecall Pro Essentials adds routes, flat-rate pricing, GPS tracking, commissions and QuickBooks Online sync for five. | ||
| Plan for a five-person team | Grow: $149 a month billed annually ($199 month to month), 5 users | Essentials: $149 a month billed annually ($189 month to month), 5 users |
| Level on the annual price. Jobber Grow includes job costing, two-way SMS, automatic time tracking and workflow automations; Housecall Pro Essentials includes employee GPS tracking and route grouping. Housecall Pro's Max plan ($299 annual, $329 monthly) covers eight users and adds the sales-proposal tool, recurring service plans, route optimisation and API access; Jobber's Plus ($399 annual, $499 monthly) covers five and adds a marketing suite, AI receptionist and premium support. | ||
| Each additional user | $29 a month Winner | $35 a month on Max; not published for Basic or Essentials |
| Free trial | 14 days on the Grow plan, no card required | 14 days, no card required |
| Contract and cancellation | Month to month or 12-month; monthly plans cancel from account settings and end at the billing period; prepaid fees non-refundable; prices can change on 14 days' notice Winner | Monthly or annual, auto-renewing; cancel through in-app support chat or by email to cancellations@housecallpro.com, finalised after a phone call with the account owner; 30-day money-back on the base subscription fee; pricing may be revised on notice |
| Jobber's annual plan billed monthly runs to the end of its one-year term if cancelled early. Housecall Pro's help centre states it 'cannot fully process your cancellation or pause billing until a team member has spoken with the account owner over the phone'. | ||
Cheapest plan for one user
Jobber
Core: $29 a month billed annually, $49 month to month
Winner
Housecall Pro
Basic: $59 a month billed annually, $79 month to month
Jobber's pricing page is running a promotion to 30 September 2026 ($21 a month for the first year on Core); the cells give the standard price it reverts to. Housecall Pro shows a $26 first-month introductory price on Basic and Essentials; the cells give the regular price.
Mid plan
Jobber
Connect: $99 a month billed annually ($139 month to month), 1 user
Housecall Pro
Essentials: $149 a month billed annually ($189 month to month), 5 users
Different shapes: Jobber Connect adds automated reminders, automatic payment collection, checklists and QuickBooks Online sync for one user; Housecall Pro Essentials adds routes, flat-rate pricing, GPS tracking, commissions and QuickBooks Online sync for five.
Plan for a five-person team
Jobber
Grow: $149 a month billed annually ($199 month to month), 5 users
Housecall Pro
Essentials: $149 a month billed annually ($189 month to month), 5 users
Level on the annual price. Jobber Grow includes job costing, two-way SMS, automatic time tracking and workflow automations; Housecall Pro Essentials includes employee GPS tracking and route grouping. Housecall Pro's Max plan ($299 annual, $329 monthly) covers eight users and adds the sales-proposal tool, recurring service plans, route optimisation and API access; Jobber's Plus ($399 annual, $499 monthly) covers five and adds a marketing suite, AI receptionist and premium support.
Each additional user
Jobber
$29 a month
Winner
Housecall Pro
$35 a month on Max; not published for Basic or Essentials
Free trial
Jobber
14 days on the Grow plan, no card required
Housecall Pro
14 days, no card required
Contract and cancellation
Jobber
Month to month or 12-month; monthly plans cancel from account settings and end at the billing period; prepaid fees non-refundable; prices can change on 14 days' notice
Winner
Housecall Pro
Monthly or annual, auto-renewing; cancel through in-app support chat or by email to cancellations@housecallpro.com, finalised after a phone call with the account owner; 30-day money-back on the base subscription fee; pricing may be revised on notice
Jobber's annual plan billed monthly runs to the end of its one-year term if cancelled early. Housecall Pro's help centre states it 'cannot fully process your cancellation or pause billing until a team member has spoken with the account owner over the phone'.
Best For Your Business
Recommendations based on your business type
Solo operator or owner plus one helper
Recommended
Jobber
Jobber Core is $29 a month billed annually against Housecall Pro Basic at $59, and a second user is $29 on Jobber. The extra 0.11% plus 30¢ Jobber charges on a tapped card is less than the $30 monthly saving until you take more than about 70 in-person card payments a month at $100 a ticket.
Crew that collects most payments in person at the door
Recommended
Housecall Pro
Housecall Pro's 2.59% with no cents is cheaper than Jobber's 2.7% + 30¢ on every ticket, and cheaper than Jobber's online rate on invoices under about $333. Weigh the saving against $5 a month per phone using Tap to Pay.
Business that bills large invoices online and gets paid by card
Recommended
Jobber
Above about $333 Jobber's 2.9% + 30¢ is cheaper than Housecall Pro's 2.99%, and any keyed, saved-card, American Express or business-card payment costs 3.49% on Housecall Pro against Jobber's 2.9% + 30¢.
Five-to-eight-person team that wants GPS tracking and route grouping in the base plan
Recommended
Housecall Pro
Housecall Pro Essentials covers five users for $149 a month billed annually with employee GPS tracking, routes and flat-rate pricing, and Max covers eight for $299. Jobber Grow is the same $149 for five but its automatic time tracking is geofence-based and extra seats are $29 each.
Business that needs to be able to walk away without a phone call
Recommended
Jobber
Jobber's monthly plans cancel from account settings and end at the billing period. Housecall Pro finalises a cancellation only after its billing team has spoken with the account owner by phone, and its terms let it revise pricing on notice at any time.
UK-based service business
Recommended
Jobber
Jobber Payments is available in the UK on a four-business-day payout schedule. Housecall Pro's card processing is limited to the United States and Canada.
Jobber: Best for 4 use cases
Housecall Pro: Best for 2 use cases
Frequently Asked Questions
Common questions about this comparison
For the subscription, Jobber: $29 a month billed annually for one user against Housecall Pro's $59, and both charge $149 for a five-user plan. For processing, it depends how you get paid. Housecall Pro's 2.59% flat beats Jobber's 2.7% + 30¢ on every tapped or dipped card, and its 2.99% beats Jobber's 2.9% + 30¢ on online invoices under about $333. Jobber is cheaper on larger online invoices and on anything keyed, saved on file or paid with an American Express or business card, which Housecall Pro charges 3.49% for.
Yes. Both run their built-in payments on Stripe, and both platforms' terms bind you to Stripe's connected-account agreement. The rates, payout schedules, dispute handling and instant-payout products you see are each platform's own layer on top of it, which is why they differ.
They are level on the standard schedule at about two business days for card payments, and both charge an extra 1% for an instant payout that usually lands within 30 minutes. Jobber's first payout waits for a five-business-day authorisation period; Housecall Pro's can take up to seven. Housecall Pro's Instapay allows up to $50,000 per transfer and $100,000 a day in the US, where Jobber's instant payout is capped at $9,999 per transfer and $10,000 in 24 hours.
Yes. The processing rate is the same 2.59% as its card reader, but Housecall Pro adds $5 a month for each user who takes a Tap to Pay payment in that billing cycle. Jobber's Tap to Pay is 2.7% + 30¢ with no device or monthly fee.
Housecall Pro publishes a $25 dispute-resolution fee, assessed by Stripe on every chargeback and credited back to your account if you win. Jobber does not publish the amount; its help centre says the disputed amount and the fee are returned if the dispute is found in your favour.
Harder than Jobber. Housecall Pro asks you to email cancellations@housecallpro.com and states it cannot fully process the cancellation or pause billing until a team member has spoken with the account owner by phone; new customers get a 30-day money-back guarantee on the first subscription fee. Jobber's monthly plans are cancelled from account settings and end at the current billing period, though prepaid annual fees are non-refundable and an annual plan billed monthly runs to the end of its term.
Jobber, clearly. It holds a 4.2 Trustpilot score from 230 reviews with six BBB complaints in three years and no lawsuit or regulatory action on record. Housecall Pro holds 2.4 from 638 reviews with 76 BBB complaints, and settled a TCPA class action over unsolicited calls and texts for $2.2 million in 2020. Payment Review grades Jobber B+ and Housecall Pro B-.