Comparison · Updated October 29, 2026

takepayments is a Stockport-based reseller of card machines, online payments and POS systems to UK small businesses, and since June 2024 it has been a Global Payments company. It does not hold your merchant agreement: its own terms make clear that a customer enters a separate contract with an acquiring bank for the transaction processing, while takepayments supplies the terminal, the onboarding, the PCI compliance help and the support line. Two things stand out. The first is its service record, which is the strongest of any provider reviewed on this site by volume: 4.8 on Trustpilot across 66,994 reviews, 94% of them five-star, with more than 6,000 arriving in the last twelve months. The second is that it publishes no prices whatsoever. Rates, standing charges and terminal costs are all quoted by a field consultant after a visit, on a twelve-month minimum term that then runs monthly. The company is older than its name suggests: Companies House records the entity as incorporated on 14 September 1995 and shows it trading as Targeted Transaction Managed Services, then Alphyra UK, then Payzone UK, before taking the takepayments name in December 2019.
A pay-as-you-go card reader and POS provider with flat published rates, no monthly fee and no contract. Strong for small and mobile sellers; the recurring complaint is account freezes and held funds with slow resolution.
We compare the two for a UK business taking card payments in person on a card machine, using what each provider publishes for its UK offer as of October 2026. For SumUp that means its UK pricing page: pay-as-you-go at 1.69% with no monthly fee, or Payments Plus at £19 a month (or £189 a year) with 0.99% on domestic debit and credit cards and 1.69% on premium, international and American Express cards. For takepayments it means the indicative prices its own online quotation tool returns, in the pricing-summary format takepayments says the Payment Systems Regulator requires. Those prices depend on yearly card turnover (the tool starts at £50,000 a year) and are a starting point for a quote, not a price list. The two are built differently. SumUp is the payment provider itself: you buy a reader outright, there is no term, and you can leave at any time. takepayments rents you a terminal on a fixed-term contract (it advertises 12 months) and supports you by phone seven days a week, while a separate acquiring bank it nominates holds your merchant agreement and processes the payments. Transaction fees are compared as published on both sides, since UK payment processing is VAT-exempt. Hardware is quoted excluding VAT by SumUp; takepayments' tool does not say whether its £12.50 terminal rental and £4.80 PCI fee include VAT. On our worked examples, SumUp Payments Plus is cheaper for a business taking up to about £12,500 a month (£150,000 a year, where takepayments' third turnover band begins). Above that, takepayments' indicative rates come out cheaper, if your quote matches them and you accept the contract.
takepayments suits an established UK business taking more than about £12,500 a month in person that wants a terminal set up for it and a phone line that answers seven days a week. Its indicative rates beat SumUp's published ones at that volume. Get the full schedule in writing, including the acquiring bank's charges, the minimum term, the notice period and the exit charges, because takepayments does not publish its current contract terms.
SumUp suits sole traders, market stalls, mobile businesses and small shops taking up to about £12,500 a month who want to start the day the reader arrives, pay nothing monthly (or £19 for Payments Plus), and leave whenever they like. Above about £3,000 a month in domestic cards Payments Plus is the cheaper plan. Above £10,000 a month SumUp offers custom pricing, which it does not publish.
For most small UK businesses SumUp is the simpler and cheaper choice. Its whole UK rate card is public, you buy the reader for £25 to £135 excluding VAT, there is no contract, and Payments Plus at 0.99% plus £19 a month beats takepayments' indicative prices on our examples up to about £12,500 a month. takepayments starts to win on price above that. On its indicative rates, £15,000 a month comes to £147.80 against £167.50 on Payments Plus, and the gap widens at higher volume. It also gives you a Welcome Team that gets the terminal set up and a phone line open seven days a week. The catch is the contract. takepayments' prices are indicative until a consultant quotes them, the transaction charges sit under a separate acquiring-bank agreement, and the rental is a fixed term: 12 months as advertised, 18 months in one 2023 contract, and under every version we found leaving early means paying out the remaining rent plus further charges. A business taking well over £12,500 a month that is happy to sign up for a fixed term should get a takepayments quote and compare it with SumUp's custom pricing. Anyone smaller, seasonal or unsure should start with SumUp.
| Feature | takepayments | SumUp |
|---|---|---|
| UK consumer debit card | 1% + 2p to 0.35% + 2p by turnover (indicative) | 1.69% (pay-as-you-go); 0.99% (Payments Plus) |
| takepayments' quotation tool returns 1% + 2p at £50k–£100k a year of card turnover, 0.7% + 2p at £100k–£150k, 0.6% + 2p at £150k–£250k, 0.4% + 2p at £250k–£500k and 0.35% + 2p above £500k. The same figures came back for every industry and average-sale option it offers. These are indicative: takepayments says the final price comes from a conversation with a consultant, and that transaction charges are set under the separate acquiring-bank contract. SumUp's pay-as-you-go rate is 1.69% on all in-person cards. Payments Plus (£19 a month or £189 a year) charges 0.99% on domestic debit and credit cards. Its card-reader page says domestic consumer cards, and charges international, corporate and premium cards 1.69%. No winner, because the cheaper side depends on turnover (see the worked costs below). | ||
| UK consumer credit card | 1.5% to 0.6% by turnover (indicative) | 1.69% (pay-as-you-go); 0.99% (Payments Plus) |
| takepayments: 1.5% at £50k–£100k a year, 1.2% at £100k–£150k, 0.8% at £150k–£250k, 0.6% at £250k–£500k and 0.69% above £500k, as its tool returns them. It adds no fixed pence on credit cards. SumUp Payments Plus charges premium credit cards 1.69%, not 0.99%. SumUp does not define a premium card on its pricing page, so a business whose customers carry many reward cards should allow for that. | ||
| Business debit and premium cards | 2.4% + 2p to 1.5% + 2p (business debit, indicative) | 1.69% (both plans) |
| takepayments' tool, which follows the regulator's summary format, lists business debit card rates of 2.4% + 2p at £50k–£100k a year, 1.5% + 2p at £100k–£150k, 1.53% + 2p at £150k–£500k and 1.55% + 2p above £500k. It gives no rate for business credit or premium cards, and says other card types may cost more. SumUp charges 1.69% on premium, international, corporate and American Express cards on both plans. The two cells do not cover the same cards, so there is no winner. | ||
| Per-transaction authorisation fee | 3p (indicative) | None Winner |
| takepayments' quotation tool adds a 3p authorisation fee to every payment, on top of the percentage and the 2p on debit and business cards. On a £10 debit sale at the lowest band its own worked example comes to 15p (10p + 2p + 3p). SumUp's UK pricing page charges a percentage only, and nothing for a declined payment. | ||
| American Express | Not disclosed | 1.69% |
| takepayments' quotation tool lists American Express among the card brands accepted but gives no Amex rate. SumUp includes Amex at 1.69% on both UK plans. No winner, because one side is not disclosed. | ||
Recommendations based on your business type
SumUp needs no contract and no monthly fee on pay-as-you-go, a reader costs from £25 excluding VAT, and Tap to Pay on a phone is free. takepayments' quotation tool starts at £50,000 a year of card turnover and comes with a fixed-term rental.
SumUp Payments Plus (0.99% on domestic debit and credit cards, £19 a month) is cheaper than takepayments' indicative prices on our examples: £68.50 against £83.80 at £5,000 a month, and £137.80 against £140.90 at £12,000. You can also cancel it at any time.

takepayments' indicative rates fall with turnover, to 0.6% + 2p on debit and 0.8% on credit at £150,000–£250,000 a year. At £15,000 a month that comes to £147.80 against £167.50 on SumUp Payments Plus. Get the quote, the contract term and the acquiring bank's charges in writing, and compare them with SumUp's custom pricing, which it offers above £10,000 a month.
SumUp has no term or exit fee. takepayments rents its terminals on a fixed term, and leaving early means paying the remaining rental plus non-use and administration charges (£30 a month and £40 under its 2020 published terms, which also renew for 12 months unless you give two months' notice).

takepayments provides a Welcome Team for your first three months and an existing-customer phone line open seven days a week, including Sundays and bank holidays. SumUp's standard support runs through its app, with 24/7 priority support, including phone, on Payments Plus.
Common questions about this comparison
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