Comparison · Updated October 24, 2026

Trustly is a Swedish open-banking payments company, launched in Stockholm in 2008, that moves money directly from a shopper's bank account to a merchant's — bypassing the card networks entirely. It is, on its own account, the largest pay-by-bank provider in the world by volume — a ranking no independent source confirms: its full year 2025 results report processed volume up 17.6% to SEK 1,059.0 billion, the first year it has carried more than $100 billion in total payment value, and it passed 120 million users in April 2026. Revenue, however, fell 12% on a constant-currency basis to SEK 2,427.7 million and it made a SEK 565.0 million loss after tax, a year into a 24-month transformation programme. It is regulated in Sweden and the UK, and in February 2022 the Swedish Financial Supervisory Authority issued it a warning and a SEK 130 million fine for serious anti-money-laundering failings. It publishes no merchant pricing.

A bank-payments specialist built for recurring billing. GoCardless collects by ACH and other direct debit schemes rather than by card, with published, capped per-transaction pricing — but it processes no card payments at all, and merchant complaints about account freezes and slow support are persistent.
We compare the two for a US business collecting US dollars from US bank accounts, using each company's own US pages and terms as of 24 October 2026. Both take money straight from a customer's bank account instead of a card, but they are built for different jobs. Trustly sells pay by bank at checkout: the customer logs in to their bank, and Trustly can guarantee the payment against bank returns. It publishes no US prices and signs merchants through its sales team. GoCardless is built for recurring billing by ACH debit. It publishes its US prices (0.5% + $0.05 a payment, capped at $5, on its Standard plan), lets you sign up yourself and has no fixed contract term. It also has a bank-login Pay by Bank product, but its help centre says that only covers customers in the UK paying in pounds, so a US business collecting dollars uses ACH debit. GoCardless has belonged to Mollie since 1 September 2026. Trustly's principal shareholder is Nordic Capital, and on 2 October 2026 Trustly announced more than $40 million in binding commitments for a capital raise it expects to complete in November.
Choose Trustly if you take large one-off or repeat payments at checkout, such as travel, financial services, bill pay or regulated gaming, and want the customer to pay by logging in to their bank, with Trustly guaranteeing the payment. Expect a sales-led contract, an integration Trustly has to certify, and prices you only see in a quote. Agree the guarantee tier and the settlement timetable before you sign.
Choose GoCardless if you bill customers on a schedule or by invoice and want to know the price before you sign. It charges 0.5% + $0.05 a payment, capped at $5 on Standard, with no setup or monthly fee and no fixed contract term, and it connects to tools like Xero, QuickBooks and Sage. You carry the risk of bank returns yourself, and in the US you collect by ACH debit, not bank login at checkout.
Neither one fits every bank-payment need. GoCardless is easier to evaluate and to start with. It publishes its US prices with a per-payment cap, charges no setup or monthly fee, has no fixed contract term, publishes how long payouts take and plugs into common accounting and billing tools, which makes it the stronger choice for recurring and invoice billing. Its catches are that you carry the risk of bank returns yourself and that in the US it collects by ACH debit, not bank login at checkout. Trustly is a checkout payment method for larger merchants: the customer logs in to their bank and Trustly can guarantee the payment against returns. But everything that determines its cost, including the rate, the guarantee tier and the settlement timetable, is agreed in a quote you cannot check against a published price.
| Feature | Trustly | GoCardless |
|---|---|---|
| One-off bank payments (US, USD) | Bank login at checkout (Trustly Pay) | ACH debit via mandate |
| No winner: these are different products, and which suits you depends on how you sell. With Trustly Pay, the customer chooses Trustly at checkout, logs in to their online banking and confirms the payment, and they can be recognised on later visits. GoCardless collects one-off US payments as ACH pulls against a mandate the customer sets up. Its bank-login Pay by Bank product (formerly Instant Bank Pay) is open to US merchants, but its help centre says it only collects from UK customers paying in pounds, so it does not cover US customers paying in dollars. On Advanced and Pro, GoCardless's Verified Mandates let the customer log in to their bank to confirm their account details when the ACH mandate is set up. | ||
| Recurring bank payments | Tokenised recurring debits | ACH mandates on every plan |
| Trustly's US developer documentation lists recurring payments and tokenised accounts for subscriptions and scheduled payments. Its separate 'Recurring Payments' product for North American merchants is for collecting from UK customers by Bacs Direct Debit. GoCardless collects recurring, instalment and variable-amount ACH payments on all of its plans. Smart retries for failed payments (Success+) come with Advanced and Pro. | ||
| Payouts to customers | RTP where possible; else ACH | Not disclosed |
| Trustly says it sends withdrawals to customers over the Real-Time Payments network where it can. Otherwise it uses ACH, which takes 1 to 3 business days in the US. GoCardless's US pricing page lists collection, refunds and mandates but no payouts to customers. Its UK site lists a separate Outbound Payments product, but its US site does not, and we did not confirm that it is available to US merchants. | ||
Recommendations based on your business type

GoCardless publishes 0.5% + $0.05 a payment, capped at $5 on Standard, handles ACH mandates and recurring schedules on every plan, and has no setup fee or fixed contract term. Smart retries for failed payments come with Advanced and Pro.

The cap is what matters here: a $5,000 invoice costs at most $5 on GoCardless Standard. Its integrations with Xero, QuickBooks and Sage cover invoice collection, and you can see the price before you sign.

Trustly Pay lets the customer log in to their bank at checkout instead of entering account details, and Trustly sells guarantees against bank returns. GoCardless offers no bank-login checkout for US customers paying in dollars. Agree Trustly's guarantee tier, rate and settlement timetable in writing.

Trustly sells a cashless funding product for gaming (Scan & Pay), says it credits deposits at the merchant straight away in most cases, and sends withdrawals over the Real-Time Payments network where it can. We found no comparable published US offer from GoCardless, whose own ACH guide lists gambling among payments ACH debit is not good for.

GoCardless lets you sign up online and publishes its prices and terms. Trustly signs merchants through its sales team, requires an NDA and commercial agreement, and certifies your integration before you go live.
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