Wix Payments vs Squarespace Payments

Wix Payments

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Wix Payments is the native payment processor inside Wix, the website builder founded in Tel Aviv in 2006 by Avishai Abrahami, Nadav Abrahami and Giora Kaplan and listed on Nasdaq since 2013. It lets a Wix merchant accept cards, Apple Pay, Google Pay, PayPal and instalment plans from Affirm, Afterpay and Klarna without connecting a third-party processor, with payments, payouts, refunds and disputes managed from the Wix dashboard. Wix's own help centre says it is available in fifteen countries and, in its terms, that the processing underneath is handled by Adyen and Stripe in most regions and by Pagar.me in Brazil — so this is a payment facilitator layered on other acquirers rather than a new one. US pricing is published in full: 2.9% plus 30¢ on standard cards online, 3.7% plus 30¢ on American Express, 2.6% flat on the Wix POS hardware, 2.6% plus 20¢ for Tap to Pay, 3.5% plus 30¢ keyed, 6% plus 30¢ on the instalment options, a 1.5% cross-border surcharge and a $15 chargeback fee. Payouts run daily, weekly or monthly and reach a US bank in three to five business days after a two-to-five-day pending period. The case for it is one dashboard, a competitive in-person rate and a real hardware line; the case against is that online it costs exactly what Stripe charges directly, Amex is expensive, Wix's documented reserve and hold policy gives it wide latitude over your money, and support is chat and callback only.

Squarespace Payments

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Squarespace Payments is the native payment processor inside Squarespace, the New York website builder founded by Anthony Casalena in 2003 and taken private by Permira in October 2024 for about $7.2bn. Announced in October 2023 and rolled out first in the United States, it now covers fifteen countries and lets a Squarespace merchant accept cards, ACH, Klarna, Afterpay and other methods without connecting Stripe or PayPal, with payments, payouts, refunds and disputes managed inside the Squarespace dashboard. Underneath, Squarespace's own help documentation describes Stripe as its processing services partner, so this is a payment facilitator layered on Stripe rather than a new acquirer. US pricing is published in full: 2.9% plus 30¢ on standard cards on the Basic and Core plans, 2.7% on Plus and 2.5% on Advanced, a 1.5% surcharge on international cards, 3.2% plus 30¢ on American Express and premium cards, ACH at 1% to 1.5%, and a $20 dispute fee. Payouts are daily and reach a US bank account in one to two business days. The case for it is convenience and, on the higher plans, a modest rate cut; the case against is that it is no cheaper than Stripe direct on the plans most merchants are on, it is locked to Squarespace, and a steady stream of complaints describes risk holds on funds with no phone number to call.