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Reviews
Authorize.net
Authorize.net logo
2901 N Ashton Blvd, Lehi, UT 84043-5494

Authorize.net Review

A-

Authorize.Net is a mature, Visa-owned payment gateway that offers robust, developer-friendly payment tools, strong fraud controls, and wide platform integrations. Pricing and merchant-account terms that vary depending on whether you use Authorize.Net’s all-in-one plan or attach your own processor.

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Monthly
$25 a month gateway fee
Payout
Most merchants see funding within ~1–2 business days after settlement
Contract
commonly month-to-month for the gateway fee. Merchant-account contracts vary by reseller/ISO and can have multi-month commitments.
Support
24_7
Founded
1996
VerdictPricingFeaturesReputationAlternatives1Methodology

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Tell them what you need. This goes to Authorize.net only.

Free. Providers are ranked on fit and editorial grade — no one can pay to appear higher.

How it scores

Pricing3.0
Features5.0
Ease of use4.0
Support4.0
Contract4.0
Reputation score5.0

What it costs

Details →
Monthly
$25 a month gateway fee
Chargeback
Not listed publicly.

What others rate them

Details →
BBB
1.62
TRUSTPILOT
1.5
YELP
1.2
The takeA-
Chapter 1

Should you choose Authorize.net?

The headline take, the audiences it's right (and wrong) for, and the genuine differentiators behind the verdict.

About

Authorize.Net is a mature, Visa-owned payment gateway that offers robust, developer-friendly payment tools, strong fraud controls, and wide platform integrations. Pricing and merchant-account terms that vary depending on whether you use Authorize.Net’s all-in-one plan or attach your own processor.

Pros, cons, and audience

Best for

  • Small to large eCommerce merchants
  • Subscription businesses
  • SaaS businesses
  • Merchants comfortable integrating via APIs

Skip it if you

  • Low-volume sellers who want zero monthly fees
  • Merchants who need tightly integrated next-day settlement
  • Merchants who need consumer-facing POS-first solution (there are POS-first processors that bundle hardware and flat fees more simply)
  • Merchants outside the US and Canada

Pros

  • Robust, mature gateway with Visa ownership and broad trust.
  • Strong developer tools: official API docs, sandbox, and many SDKs (Node/Python/Java/PHP/Ruby/C#)
  • Advanced fraud controls
  • Wide partner ecosystem and integrations (Magento/Adobe Commerce, WooCommerce, QuickBooks, Zapier partners, etc.)

Cons

  • Monthly gateway fee makes it less attractive for extremely low-volume merchants unless they negotiate via an ISO/reseller
  • Some public reviews highlight billing/settlement/refund frustrations
  • UI/UX and dashboard design can feel dated to some users
  • Some advanced funding / payout timing is determined by the acquiring bank / processor (not just the gateway)

How we score it

3
Pricing Transparency
5
Feature Set
4
Ease of Use
4
Customer Support
4
Contract Terms
5
Industry Reputation
Chapter 2

What it costs

Real-world cost at three volumes, plus the rates, fees, payouts, and contract terms that drive them.

Pricing details

  • Monthly gateway fee:$25 / month (standard gateway monthly fee).
  • All-in-one (gateway + merchant account) advertised example:2.9% + $0.30 per transaction + $25/month (this is the typical “all-in-one” advertised rate)
  • Gateway-only plan (if you already have a merchant account):$25/month + $0.10 per transaction + $0.10 daily batch fee (gateway-only per-transaction model)
  • eCheck/ACH (eCheck.Net):~0.75% per eCheck/ACH transaction

Fees

Monthly Fee

$25 a month gateway fee

Recurring monthly account fee

PCI Compliance Fee

Not listed publicly. Some resellers/processors charge separate PCI compliance fees.

Annual PCI DSS compliance and security fee

Statement Fee

Depends on reseller/merchant account

Monthly account statement and reporting fee

Chargeback Fee

Not listed publicly.

Per-incident chargeback dispute fee

Early Termination Fee

Depends on the merchant account / reseller contract (gateway itself often month-to-month; merchant-account contracts vary)

Fee for canceling before contract end

Payouts

Standard Payout Time

Most merchants see funding within ~1–2 business days after settlement

Regular deposit schedule to your bank account

Expedited Payout Time

Next-day / same-day funding is generally offered by some processors / resellers. Availability depends on the acquirer/reseller and underwriting.

Faster deposit option (may have additional fees)

Minimum Payout Amount

Minimums, reserve holds, or funding thresholds are set by the acquiring bank/reseller

Minimum balance required before payout

Contract Terms

Flexible Contract Terms

This provider offers month-to-month terms with no long-term commitment.

Contract Length

Required commitment period

commonly month-to-month for the gateway fee. Merchant-account contracts vary by reseller/ISO and can have multi-month commitments.

Cancellation Process

How to terminate your account

Merchant-account cancellation is handled with your acquiring bank/reseller

Chapter 3

What you actually get

Products, integrations, payment-type coverage, security posture, and how their support holds up in practice.

Special Features

Subscription Management

Manage recurring subscriptions and billing cycles

Supported

Invoicing

Create and send professional invoices

Supported

Marketplace Tools

Multi-vendor marketplace functionality

Not Available

Virtual Terminal

Accept payments manually via web interface

Supported

Recurring Billing

Automated recurring payment processing

Supported

Multi-Currency Support

Accept and process multiple currencies

Not Available

Accepted Payment Types

Credit & Debit Cards

Visa (subject to acquiring bank)
Mastercard (subject to acquiring bank)
Amex (subject to acquiring bank)
Discover (subject to acquiring bank)

Digital Wallets

Apple Pay
Google Pay

Bank Transfers

eCheck/ACH via eCheck.Net at ~0.75% per transaction

Integrations

E-commerce Platforms

Compatible shopping cart and online store platforms

Adobe CommerceMagentoWooCommerce/WordpressBigCommerce
4 integrations available

Accounting Software

Sync transactions with your accounting tools

QuickBooks
1 integration available

CRM Systems

Connect with customer relationship management platforms

ZapierSalesforceApptivoBitrix24The Magazine ManagerOdooPracticePanther Legal SoftwaremHelpDeskSage IntacctVtiger CRMVanillasoftStrivenMediaOSAcceloGreenRopeAd OrbitRepairShopr17hatsservis.aiMovegistics CRMPepperiOntraportLogicBoxThe Newspaper Manager1CRMLead CapsuleKentroBlueCamrooLeadMasterAutodealsToplineFunnelMakerCiviCRMAllProWebToolsCool Life CRMSnapforcePeopleVineStandard ERPEQUPMoversTechEpesiPinnacle Ai CRMCloudOffixAccelGridLeadLegendA20Connect
46 integrations available

Support & Contact

877-447-3938
Visit Website
24_7
Chapter 4

What others say

Synthesis of third-party platform reviews and industry ratings — agreements, disagreements, and which signals to weight.

Platform Ratings

Aggregated Trust Score

Based on 302 reviews across 4 rating platforms

2.1
out of 5
Overall Rating

Better Business Bureau

13 reviews

Reviewer Notes

reviewers and complainants often mention billing disputes (e.g., surprise charges for services like Account Updater, refund/chargeback handling, or confusion about which entity billed), difficulty with refund windows for some use-cases, and support/billing communication problems, but the BBB page also shows Authorize.Net’s responses in several cases. In short: complaints focus on billing/charge/refund handling and merchant-account/reseller mixups.

Trustpilot

74 reviews

Reviewer Notes

Trustpilot reviews skew negative. Common themes are merchants frustrated about funds not being deposited (or delayed settlements), billing/fees, slow/poor support experiences in resolving money/funding issues, and specific eCheck/ACH handling problems. There are a few positive comments but the overall TrustScore is low.

Yelp

10 reviews

Reviewer Notes

Merchant reviews for authorize.net are negative. Merchants report billing and support complaints.

G2

205 reviews

Reviewer Notes

G2 reviews are largely positive with merchants praising reliability, security, developer tooling / SDKs, ease of integration and the AFDS fraud tools. Common negatives found in reviews are UI/UX related (dashboard looks dated), the $25 monthly gateway fee is less attractive for very low-volume merchants, and some reported invoicing/subscription management caveats. Overall G2 users rate Authorize.Net highly.

Chapter 7

Better choices if…

Direct comparisons to alternatives, framed around when each option makes more sense than this one.

Better choices if…

NMI (Network Merchants Inc)

How we evaluated Authorize.net

We evaluate every payment processor independently — Payment Review does not accept paid placement. Our analysis combines hands-on product testing where possible, public pricing and policy documents, third-party reviews from BBB, Trustpilot, Google, and G2, and employee feedback from sites like Glassdoor and Indeed. We update reviews on a rolling cadence and flag the next review date so readers know how fresh the analysis is.

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Alternatives

NMI (Network Merchants Inc)B- · Not publicly disclosed - varies by processor/ISOPayKingsA+ · Interchange + 0.80% - 1.10% + $0.10 - $0.25 per transactionHelcimA- · Interchange + 0.5% + $0.25 per transaction

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