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Clover
Clover logo
415 N. Mathilda Ave, Sunnyvale, CA 94085Fact-checked August 19, 2026

Clover Review

B

Clover is a widely used, all-in-one POS platform (hardware + software + app marketplace) favored by small and medium retailers and restaurants and backed by Fiserv, offering broad functionality but with real-world variability in support and reseller pricing.

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Monthly
Tiers starting around $14.95/month for basic plans
Support
24/7
Founded
2010
Headquarters
415 N. Mathilda Ave, Sunnyvale, CA 94085
VerdictPricingFeatures5ReputationFAQsAlternatives1Methodology

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Tell them what you need. This goes to Clover only.

Free. Providers are ranked on fit and editorial grade — no one can pay to appear higher.

Best for

Small and medium retailers, coffee shops, and restaurants that want an all-in-one, customizable POS with an app marketplace and integrated payments — especially those comfortable negotiating their processing agreement.

How it scores

Pricing3.0
Features5.0
Ease of use4.0
Support3.0
Contract3.0
Reputation score4.0

What it costs

Details →
Monthly
Tiers starting around $14.95/month for basic plans
Chargeback
Depend on reseller/acquirer contract

What others rate them

Details →
BBB
1.01
TRUSTPILOT
2.4
G2
3.8
The takeB

Clover is a capable, genuinely flexible POS platform with Fiserv's scale behind it — but the buying experience is the risk. Because it's sold through banks and resellers as well as directly, your rates, fees, and contract terms depend on who signs you up, and the review-site complaint pattern (billing disputes, held funds, uneven support) tracks that variability. Buy the platform if it fits; scrutinize the specific merchant agreement harder than the hardware.

Skip if you

Are a very small business, want the lowest and most predictable total cost, or aren't prepared to read a reseller's merchant agreement line by line before signing.

Chapter 1

Should you choose Clover?

The headline take, the audiences it's right (and wrong) for, and the genuine differentiators behind the verdict.

About

Clover is a widely used, all-in-one POS platform (hardware + software + app marketplace) favored by small and medium retailers and restaurants and backed by Fiserv, offering broad functionality but with real-world variability in support and reseller pricing.

Pros, cons, and audience

Best for

  • Small to medium retail stores
  • Coffee shops
  • Quick-service and full-service restaurants
  • Businesses looking for customizable all-in-one POS with an app marketplace and integrated payments

Skip it if you

  • Very small businesses
  • Merchants seeking lowest hardware/software costs with predictable pricing

Pros

  • Comprehensive, modular POS ecosystem combining hardware, apps, and payments
  • App Market lets merchants add functionality without custom engineering
  • Strong developer platform with REST APIs and sandbox testing
  • Backed by Fiserv, with a large acquiring network and reliability at scale
  • Broad payment acceptance including Apple Pay, Google Pay, and JCB

Cons

  • Pricing and contract terms vary widely by reseller and acquiring bank, making quotes hard to compare
  • Hardware and some add-on apps can be costly compared with competitors
  • Public complaints about support responsiveness, held funds, and disputes appear frequently on consumer review sites

What makes them different

The genuine differentiator

The distribution model and the App Market. Clover is a Fiserv-backed platform sold direct and through a network of banks and resellers, and its app marketplace plus developer APIs let merchants extend the system without custom engineering — flexibility most closed POS systems can't match.

How we score it

3
Pricing Transparency
5
Feature Set
4
Ease of Use
3
Customer Support
3
Contract Terms
4
Industry Reputation
Chapter 2

What it costs

Real-world cost at three volumes, plus the rates, fees, payouts, and contract terms that drive them.

Pricing details

How Clover pricing works

Important: Clover pricing widely varies because Clover devices and processing are usually sold through partner banks and resellers (Fiserv/First Data partners). There is no single Clover rate card that applies to every merchant — the bank or reseller that boards your account sets the processing rates, monthly fees, and contract terms, and two identical devices can sit on very different agreements. Always request the full merchant agreement before signing anything.

Public example pricing

  • In-person (card-present): example reported ~2.6% + $0.10 per transaction
  • Keyed (manual entry): example reported ~3.5% + $0.10 per transaction
  • Monthly software: tiers starting around $14.95/month for basic plans in some marketing materials
  • Platform fee: $5.00/month

Treat these as example figures from reviews and marketing materials, not a quote — your reseller or partner bank may price every one of these lines differently, and chargeback, PCI, and early-termination charges likewise follow the reseller or acquirer contract rather than a published Clover standard. The channel changes more than the price, too: a merchant boarded directly gets Clover's own onboarding and plan structure, while one boarded through a bank or ISO gets that partner's agreement, support arrangement, and fee schedule. Complaint patterns on consumer review sites — billing disputes, held funds, slow support — often trace back to the specific acquirer relationship rather than the hardware, which is why the same device earns both one-star and five-star reviews.

What to pin down before you sign

Get the complete merchant agreement, not the summary sheet, and confirm five things in writing: your exact processing rates, the monthly software and platform fees for your plan, the chargeback and PCI fee schedule, the contract length and early-termination fee, and whether hardware is purchased outright or leased — equipment leases are where reseller deals most often turn expensive. If a number in the pitch isn't in the agreement, it doesn't exist.

Fees

Monthly Fee

Tiers starting around $14.95/month for basic plans

Recurring monthly account fee

PCI Compliance Fee

Depends on merchant service provider

Annual PCI DSS compliance and security fee

Statement Fee

None listed, but platform fee of $5.00

Monthly account statement and reporting fee

Chargeback Fee

Depend on reseller/acquirer contract

Per-incident chargeback dispute fee

Early Termination Fee

Depending on partner/reseller contract

Fee for canceling before contract end

Chapter 3

What you actually get

Products, integrations, payment-type coverage, security posture, and how their support holds up in practice.

Products & Services

pos

Clover POS Hardware & Software

Software tiers starting around $14.95/month (example figures; reseller quotes vary), plus a $5.00 platform fee

All-in-one countertop and portable POS devices with modular software plans for retail and restaurants.

payment processing

Integrated Payment Processing

Example reported rates: ~2.6% + $0.10 in-person, ~3.5% + $0.10 keyed; your reseller agreement governs

Card processing through Fiserv's acquiring network, sold direct or via partner banks and resellers whose contracts set the actual rates.

Key Features
  • Visa, Mastercard, Amex, Discover, and JCB
  • Apple Pay and Google Pay
other

Clover App Market

Marketplace of third-party and first-party apps — loyalty, inventory, accounting sync, and more — installable directly on Clover devices.

Key Features
  • REST APIs with sandbox for custom development
virtual terminal

Virtual Terminal & Invoicing

Browser-based keyed payments and invoicing for transactions away from the counter, including recurring billing support.

ecommerce

Ecommerce Integrations

Online selling through integrations with Ecwid and BigCommerce, syncing with in-store sales.

Special Features

Subscription Management

Supported

Manage recurring subscriptions and billing cycles

Invoicing

Supported

Create and send professional invoices

Marketplace Tools

Supported

Multi-vendor marketplace functionality

Virtual Terminal

Supported

Accept payments manually via web interface

Recurring Billing

Supported

Automated recurring payment processing

Multi-Currency Support

Supported

Accept and process multiple currencies

Accepted Payment Types

Credit & Debit Cards

VisaMastercardAmerican ExpressDiscoverJCB

Digital Wallets

Apple PayGoogle Pay

Bank Transfers

Specifics depend on grateway/reseller

Integrations

E-commerce Platforms

Compatible shopping cart and online store platforms

EcwidBigCommerce

Accounting Software

Sync transactions with your accounting tools

QuickBooks

Support & Contact

US 1-866-583-0959
Supported
24/7
Visit Website
Chapter 4

What others say

Synthesis of third-party platform reviews and industry ratings — agreements, disagreements, and which signals to weight.

Platform Ratings

Aggregated Trust Score

Based on 2,197 reviews across 3 rating platforms

2.4
out of 5
Overall Rating

Better Business Bureau

132 reviews
Reviewer Notes

Complaint histories related to support, billing, and unresolved issues

Trustpilot

1,979 reviews
Reviewer Notes

Many reviewers report feeling a lack of transparency, held funds, negative experiences with customer service. Other reviewers report saving money and having positive experiences with customer support.

G2

86 reviews
Reviewer Notes

Many users praise the simplicity of taking payments, but cite a lack of features.

Chapter 6

Common questions

Frequently Asked Questions

General

Yes. Clover, founded in 2010 and based in Sunnyvale, California, is owned by Fiserv, one of the largest payment processors in the world, which gives it a large acquiring network and reliability at scale. Customer sentiment is split, though: G2 users rate it 3.8 stars, while Trustpilot sits at 2.4 and the Fiserv BBB profile at roughly 1 star, with complaints about support, billing, and held funds.

Pricing

Contracts & Terms

Features

Chapter 7

Better choices if…

Direct comparisons to alternatives, framed around when each option makes more sense than this one.

Alternatives compared

If you want transparent flat-rate pricing and free POS software with no reseller variability
Square

Square publishes one flat rate for everyone, includes genuinely good free POS software, and lets merchants cancel any time from the dashboard, where Clover's pricing and contract terms vary widely by reseller. Clover still holds up for retailers and restaurants that want a deeper, modular POS ecosystem with an app marketplace and Fiserv's acquiring network behind it.

How we evaluated Clover

We evaluate every payment processor independently — Payment Review does not accept paid placement. Our analysis combines hands-on product testing where possible, public pricing and policy documents, third-party reviews from BBB, Trustpilot, Google, and G2, and employee feedback from sites like Glassdoor and Indeed. We update reviews on a rolling cadence and flag the next review date so readers know how fresh the analysis is.

Last fact-checked August 19, 2026

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Alternatives

SquareA · 2.9% + $0.30pmtbox (formerly National Processing)B-GoDaddy PaymentsB · 2.7% + 30¢ via Online Store or Online Appointments; 2.9% + 30¢ via the WooCommerce plugin, Pay Links, Pay Buttons and invoicing (2.8% + 30¢ on the higher subscription tiers)

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