NMI (Network Merchants Inc)
TL;DR
NMI provides white-label payment gateway solutions with extensive features and integration options. While the platform offers robust capabilities for businesses and resellers, merchant feedback indicates concerns with support and stability. Best suited for businesses needing a customizable payment gateway solution with strong developer tools, but should carefully evaluate support requirements.
About
NMI is a payment gateway provider offering hardware and software solutions for various business types. Operating primarily through ISOs and resellers, NMI integrates with multiple currencies and major payment types. The company has a positive reputation, holding an “A+” rating with the Better Business Bureau and minimal complaints. However, some users have reported issues with customer support and integration challenges.
Products & Services
White Label Payment Gateway
Customizable payment gateway solution that can be branded and resold by partners.
Key Features
- API integration
- Virtual terminal
- Recurring billing
- Fraud prevention
- Multi-currency support
Payment Enablement Platform
Full-stack payment processing platform with multiple integration options.
Key Features
- EMV payment processing
- Mobile payments
- E-commerce integration
- Tokenization
- Level 3 processing
Platform Ratings
trustpilot
Reviewer Notes
Merchants note the platform's extensive features and integration capabilities. Common concerns include technical support response times and gateway stability issues.
g2
Reviewer Notes
NMI’s reviews on G2 showcase a largely positive sentiment, with users appreciating its flexibility, multi-channel payment capabilities, and extensive integration options. Many reviews highlight the gateway’s ease of use and its ability to handle complex payment needs effectively, making it suitable for businesses of various sizes. Several reviewers emphasize the customization features, particularly the white-labeling option, which allows companies to maintain consistent branding. The reporting tools are another commonly praised feature, with users finding them robust and helpful for tracking payment data. However, there are mixed comments regarding the setup process. While some users find the platform intuitive once configured, others mention that the integration process can be technically challenging, especially for those without advanced technical expertise. Additionally, feedback on customer support is varied, with some users praising responsiveness, while others note room for improvement. Overall, NMI’s G2 reviews paint a picture of a highly capable payment gateway that delivers significant value, though some aspects, like the setup process and support, may require additional attention for an optimal experience.