NMI (Network Merchants Inc)

NMI primarily provides a white-label, embedded payments enablement platform (payment gateway) used by ISOs, software vendors (ISVs), and payment facilitators. Their product portfolio includes NMI Payments (gateway), merchant relationship management and onboarding tools, device SDKs and EMV/terminal integrations, fraud prevention extensions, digital wallet support (Apple Pay / Google Pay), Level II/III processing, ACH/eCheck support, tokenization, and hosted checkout options. The platform emphasizes developer SDKs (iOS, Android, Windows, Linux), APIs, a sandbox, and pre-certified processor/device integrations so partners can embed payments into apps and services. NMI +1 Strengths include a wide integration surface (many shopping cart and POS integrations), strong developer resources (API docs, SDKs, sandbox), robust tokenization and security features (PCI/DSS posture), and scale for large partners—NMI claims large transaction volumes and many channel partners. Weaknesses are primarily around merchant-facing pricing and support variability: because NMI often sells through partners and acquirers, merchant fees and onboarding terms are brokered by resellers—this can create inconsistent pricing transparency and uneven support experiences at the merchant level. Public complaint threads (BBB, Trustpilot) typically relate to billing, dispute handling, or partner relationships rather than the core gateway technology itself.