Payoneer
Payment Processor
Reading Progress0%
4 min read
TL;DR
Payoneer provides a full suite of cross-border financial services: local receiving accounts (in different currencies), mass payout APIs, working capital, and global payment capabilities. It supports businesses, marketplaces, and freelancers by enabling them to receive payments from global clients, transfer money internationally, or withdraw to their local bank. Payoneer also offers a prepaid card in some markets, making it easier to access funds. Strengths include its global reach (many countries & currencies), mature payout infrastructure, working capital options, and strong API support for companies doing mass payments. These make it very attractive for digital businesses, especially those operating across borders. Some users experience account holds, unexpected fees (especially around withdrawal and currency conversion), and customer service issues, especially when dealing with verification or restricted funds. For freelancers and SMBs in emerging markets, this risk-reward trade-off is real.
About
Payoneer is a global fintech platform that enables businesses, freelancers, and marketplaces to send and receive cross-border payments, manage multi-currency funds, and scale internationally.
Products & Services
No products or services information available.
Platform Ratings
Aggregated Trust Score
Based on 62,169 reviews across 2 rating platforms
3.5
out of 5
Overall Rating
Trustpilot
61,828 reviews
Reviewer Notes
Many praise it for being reliable and convenient for international payments and freelancing. Users also highlight good customer support in some cases. But there are repeated complaints about account holds, funds being frozen, and slow or unclear resolution in support.
G2
341 reviews
Reviewer Notes
Some users strongly criticize Payoneer’s lack of transparency and account blocking from security teams.
mixed Sentiment
3 upvotes
41 comments
Reviewer Notes
Mixed reviews. Some customers have used Payoneer for years without incident. Others complain of surprising account blocks.
Processing Rates
Online Transactions
Card-not-present, e-commerce, and online payments
2.9% + $0.30 fee for standard online credit card transactions
Per transaction
In-Person Transactions
Card-present retail and point-of-sale transactions
Not Supported
Per transaction
Keyed Transactions
Manually entered card-not-present transactions
Not Publicly Disclosed
Per transaction
International Transactions
Cross-border and foreign currency transactions
0.5% currency conversion fee for withdrawals and payments
Per transaction
Fees
Monthly Fee
No monthly fee, but an annual fee of $29.95 that is waived if you have a Payoneer account
Recurring monthly account fee
Setup Fee
None
One-time account setup and onboarding fee
PCI Compliance Fee
None
Annual PCI DSS compliance and security fee
Statement Fee
Fees for physical statements only
Monthly account statement and reporting fee
Chargeback Fee
$20 per dispute
Per-incident chargeback dispute fee
Early Termination Fee
None
Fee for canceling before contract end
Payouts
Standard Payout Time
Depends on the receiving bank/country. Payoneer’s platform supports local bank withdrawal, so timing varies materially by country. (Their business description says they support global payout but does not guarantee a universal payout speed.)
Regular deposit schedule to your bank account
Expedited Payout Time
Payoneer may offer faster options depending on bank or payout type, but these are not universally guaranteed.
Faster deposit option (may have additional fees)
Minimum Payout Amount
Depends on platform and withdrawal method (commonly ranges from $7 to $50)
Minimum balance required before payout
Contract Terms
Contract Length
Required commitment period
None
Cancellation Process
How to terminate your account
Users can close their Payoneer account, but need to withdraw or transfer remaining funds according to Payoneer’s policies.
Security & Compliance
PCI Compliance
Payment Card Industry Data Security Standard compliance level
PCI Level 1 certified (highest level)
Fraud Prevention
Fraud detection and prevention tools
Supported
Data Encryption
Encryption standards for data at rest and in transit
Supported
Tokenization
Supported
Replace sensitive card data with secure tokens
Accepted Payment Types
Credit & Debit Cards
Visa
MasterCard
American Express
Digital Wallets
PayPal
Apple Pay
Google Pay
Bank Transfers
ACH
SWIFT wire transfers
Special Features
Subscription Management
Manage recurring subscriptions and billing cycles
Supported
Invoicing
Create and send professional invoices
Supported
Marketplace Tools
Multi-vendor marketplace functionality
Supported
Recurring Billing
Automated recurring payment processing
Supported
Multi-Currency Support
Accept and process multiple currencies
Supported
Support & Contact
Payoneer Pricing Calculator
Estimate your monthly costs
This calculator provides an estimate based on available pricing information. Actual costs may vary. Contact Payoneer for a personalized quote.
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Estimated Monthly Cost
$0.00
Effective Rate
0.00%
Number of Transactions200