Comparison · Updated November 12, 2026
InfinitePay vs PagBank (Brazil)
InfinitePay
B+
InfinitePay is the Brazilian merchant brand of CloudWalk, a São Paulo payments company founded in 2013 that launched InfinitePay in 2019. Its legal entity, CloudWalk Instituição de Pagamento e Serviços Ltda., is authorised by the Banco Central do Brasil as a payment institution and acquirer, so it signs the merchant agreement itself. Merchants take cards on the R$199 Maquininha Smart terminal, on their own phone through InfiniteTap or Tap to Pay on iPhone, or online through payment links and a checkout API. Pix is free, and so is the business account the money lands in. There is no rent, monthly fee or fixed-term contract. Card rates are published in full and fall across four tiers as last month's card sales rise. As of November 2026, a seller under R$20,000 a month pays 1.37% on Visa and Mastercard debit, 3.15% on a single credit payment and 12.40% on 12 instalments, with every instalment paid out the next business day. Instant payout costs more: 2.29% debit and 5.49% credit. Sellers above R$20,000 a month can choose to wait for instalments and pay much less, from 1.62% on credit. Reclame Aqui gives InfinitePay its top RA1000 rating, and the Central Bank's complaint index for the third quarter of 2026 puts it among the lowest of Brazil's 15 largest institutions. Recurring complaints concern accounts blocked with money inside, which the contract lets InfinitePay hold for up to 180 days after closing an account on suspicion of fraud.
PagBank
B
PagBank, known until May 2023 as PagSeguro, is a Brazilian card acquirer, card-machine (maquininha) seller and digital bank based in São Paulo. It began in 2006 as an online payments service of the internet group UOL, which still controls it, and its holding company, PagSeguro Digital Ltd., has been listed on the New York Stock Exchange since January 2018. As of June 2026 it reported 6.2 million active merchants and R$133.4 billion of payment volume in the quarter. PagBank is the licensed acquirer itself: its payment institution signs up each merchant directly, so there is no reseller or processor in between. Merchants buy a terminal outright, from about R$17 to R$196 as listed in October 2026, with no rent and no monthly fee, and pay a percentage per sale that depends on when they want the money. For Visa and Mastercard credit sales on a machine, PagBank's rate page lists 4.99% for same-day payout, 3.99% at 14 days and 3.19% at 30 days, with debit at 1.99%. Separate promotional plans and the online products carry their own, different prices, so the rate you actually get depends on which plan you join. The contract has no fixed term and either side can end it at any time, but it lets PagBank set reserves, hold balances and block accounts on its own risk assessment, and blocked accounts and withheld balances recur in recent Reclame Aqui complaints and in the consumer cases its annual report describes. PagBank holds Reclame Aqui's top RA1000 reputation, with 90.5% of complaints resolved over April to September 2026.
VS
Overview
We compare the two for a micro or small seller in Brazil, paid in reais, taking cards on a card machine (maquininha) or phone, plus Pix and payment links. Our reference seller takes R$2,001 to R$20,000 a month in Visa and Mastercard card sales. That is InfinitePay's entry tier (under R$20,000) and covers PagBank's Max, Max Plus and Pro plans. We used each company's own rate pages, campaign rules and contracts as read on 12 November 2026. Card rates are compared at the same payout speed, money paid the same day, because that is the only speed both publish rates for at this volume. InfinitePay's standard plan pays the next business day, and PagBank has no next-day plan, only same day, 14 days or 30 days. Both pay sales into their own free account, and both let you move money out by free Pix. InfinitePay is the merchant brand of CloudWalk, a privately held São Paulo company founded in 2013, which launched InfinitePay in 2019. It publishes one permanent rate card that falls as your card sales grow, with no promotional rates. PagBank (formerly PagSeguro) is the São Paulo acquirer and digital bank controlled by UOL and listed in New York. Its machine prices depend on plan, payout speed and promotions. Its cheapest same-day rates come from a campaign for new clients, or clients with no machine sales for over 180 days, which its rules say runs to 31 December 2026 and PagBank can renew. An existing, active PagBank client is outside the campaign, and its own rates are shown only in the app. On those campaign rates, and on the initial rates its rate page publishes, PagBank is cheaper for same-day debit and single credit sales. InfinitePay's next-day rates are about the same as PagBank's same-day campaign rates. InfinitePay charges nothing for Pix and has the better complaint record. PagBank's terminals cost less and carry a longer warranty, and they accept meal vouchers.
Key Takeaways
- ✓Neither wins outright. For a new seller taking R$2,001 to R$20,000 a month by card and wanting the money the same day, PagBank is cheaper under its current campaign: 1.28%–1.44% debit, 3.08%–3.37% single credit and 12.57%–13.27% for 12 instalments, against InfinitePay's 2.29%, 5.49% and 18.29%. On a R$1,000 single credit sale that is about R$31–R$34 against R$54.90.
- ✓InfinitePay's standard plan pays every sale, instalments included, the next business day at 1.37% debit, 3.15% single credit and 12.40% for 12 instalments. That is close to PagBank's same-day campaign rates and does not depend on a campaign with an end date.
- ✓Pix is free on InfinitePay on the machine, by QR code and by link. PagBank's campaign plans charge 0.40%–0.47% on Pix at the machine, its plans page says up to 1.89%, and Pix through a payment link costs 0.99% after the first 30 days.
- ✓PagBank's machines are cheaper (R$16.68 to R$196.08 against InfinitePay's single R$199 model), carry a 5-year warranty against 12 months, mostly come with a free data chip and plan, and accept meal vouchers, which InfinitePay does not.
- ✓InfinitePay has the stronger complaint record: Reclame Aqui 9.7/10 against PagBank's 8.7 (both RA1000), and 10.12 against 28.52 on the Banco Central's Q3 2026 complaint index. Both contracts are open-ended with no exit fee, and both let the company hold money on risk grounds.
InfinitePay
InfinitePay suits a sole trader, MEI or small shop that wants next-day money on every sale without depending on a campaign, takes a lot of Pix, and wants one published rate card that falls as sales grow. Same-day payout and long instalment plans cost noticeably more at its entry tier, and it does not take meal vouchers.
PagBank
PagBank suits a new seller who wants the money the same day, can join its current machine campaign (open to new or inactive clients until 31 December 2026), wants a cheap terminal with a long warranty, or needs meal voucher acceptance. Check the plan you are placed in, because rates differ across its pages and campaigns.
The Verdict
It Depends on Your Needs
Why?
It depends on how fast you need the money and whether you qualify for PagBank's campaign. If you want card sales paid the same day and can join PagBank's machine campaign as a new or inactive client, PagBank is clearly cheaper on debit, single credit and 12-instalment sales. Its machines are also cheaper, carry a 5-year warranty and accept meal vouchers. Its rules say that campaign runs to 31 December 2026, PagBank can renew or change it, and an existing active client is outside it, so check your plan. If next-business-day payout is enough, InfinitePay's permanent rates of 1.37% debit, 3.15% credit and 12.40% for 12 instalments are about level with PagBank's same-day campaign rates. InfinitePay also charges nothing for Pix and has the better complaint record on both Reclame Aqui and the Banco Central's ranking. Neither has a fixed term or exit fee, and both can hold money on their own risk assessment.
Feature by feature
Detailed Comparison
Filter Options
Card machine rates, paid the same day (Visa and Mastercard, November 2026)
| Feature | InfinitePay | PagBank |
|---|---|---|
| Debit | 2.29% | 1.28%–1.44% Winner |
| InfinitePay's same-day (Na hora) plan costs the same for every card brand and volume. PagBank's range comes from its campaign plans: Max (R$2,001–R$5,000 a month) 1.44%, Max Plus (R$5,001–R$10,000) 1.35% and Pro (R$10,001–R$20,000) 1.28%, all paid the same day. The campaign is only for new clients or clients with no machine sales for more than 180 days. Its rules say it ends on 31 December 2026 and may be renewed, though the campaign page's footer still gives an earlier end of 17 April 2026. PagBank can change the plan rates and bands with prior notice, and a new client spends the first 30 days, or the first R$5,000 of sales, on 0.58%. Sellers under R$2,000 a month go on the Essencial plan at 2.39%. PagBank's rate page lists initial rates of 1.99% same-day debit, stated as valid for one year, which also beats InfinitePay. An existing, active PagBank client's rates are not published. They are shown in its app and may be negotiated. Elo and other brands cost 2.98% on the rate page. | ||
| Credit, single payment (à vista) | 5.49% | 3.08%–3.37% Winner |
| PagBank campaign plans: Max 3.37%, Max Plus 3.32%, Pro 3.08%. PagBank's plans page lists 3.49% for its Super Max plan, which conflicts with the campaign page's 3.37%. Its rate page lists an initial 4.99% same day (Elo 6.17%). Every one of these is below InfinitePay's 5.49%. On a R$1,000 sale the fee is R$54.90 on InfinitePay against R$30.80 to R$33.70 on PagBank's campaign plans. The campaign is for new or inactive clients only (see Debit). | ||
| Credit in 12 instalments | 18.29% | 12.57%–13.27% Winner |
| Both figures are the total fee on the sale, with every instalment paid the same day. PagBank campaign plans: Max 13.27%, Max Plus 12.67%, Pro 12.57%. Its plans page lists 13.78% for Super Max. PagBank's rate page does not give a single total 12-instalment figure, so this row rests on the campaign and plans pages, which are for new or inactive clients. PagBank's Essencial plan, for sellers under R$2,000 a month, charges 22.59%, more than InfinitePay. | ||
| Next-business-day plan (debit / credit / 12x) | 1.37% / 3.15% / 12.40% | No next-day plan |
| InfinitePay's standard plan for sellers under R$20,000 a month pays the whole sale into the InfinitePay account the next business day, including all future instalments. It also offers a Nitro switch to same-day payout at 2.79% debit and 5.99% credit. Above R$20,000 a month it also lists a plan without anticipation (debit the next business day, credit from 30 days). PagBank's machine rate page offers same day, 14 days (3.99% single credit) or 30 days (3.19%). InfinitePay states that it offers no promotional rates and that its tiers reset monthly from the previous month's card sales. | ||
Debit
InfinitePay
2.29%
PagBank
1.28%–1.44%
Winner
InfinitePay's same-day (Na hora) plan costs the same for every card brand and volume. PagBank's range comes from its campaign plans: Max (R$2,001–R$5,000 a month) 1.44%, Max Plus (R$5,001–R$10,000) 1.35% and Pro (R$10,001–R$20,000) 1.28%, all paid the same day. The campaign is only for new clients or clients with no machine sales for more than 180 days. Its rules say it ends on 31 December 2026 and may be renewed, though the campaign page's footer still gives an earlier end of 17 April 2026. PagBank can change the plan rates and bands with prior notice, and a new client spends the first 30 days, or the first R$5,000 of sales, on 0.58%. Sellers under R$2,000 a month go on the Essencial plan at 2.39%. PagBank's rate page lists initial rates of 1.99% same-day debit, stated as valid for one year, which also beats InfinitePay. An existing, active PagBank client's rates are not published. They are shown in its app and may be negotiated. Elo and other brands cost 2.98% on the rate page.
Credit, single payment (à vista)
InfinitePay
5.49%
PagBank
3.08%–3.37%
Winner
PagBank campaign plans: Max 3.37%, Max Plus 3.32%, Pro 3.08%. PagBank's plans page lists 3.49% for its Super Max plan, which conflicts with the campaign page's 3.37%. Its rate page lists an initial 4.99% same day (Elo 6.17%). Every one of these is below InfinitePay's 5.49%. On a R$1,000 sale the fee is R$54.90 on InfinitePay against R$30.80 to R$33.70 on PagBank's campaign plans. The campaign is for new or inactive clients only (see Debit).
Credit in 12 instalments
InfinitePay
18.29%
PagBank
12.57%–13.27%
Winner
Both figures are the total fee on the sale, with every instalment paid the same day. PagBank campaign plans: Max 13.27%, Max Plus 12.67%, Pro 12.57%. Its plans page lists 13.78% for Super Max. PagBank's rate page does not give a single total 12-instalment figure, so this row rests on the campaign and plans pages, which are for new or inactive clients. PagBank's Essencial plan, for sellers under R$2,000 a month, charges 22.59%, more than InfinitePay.
Next-business-day plan (debit / credit / 12x)
InfinitePay
1.37% / 3.15% / 12.40%
PagBank
No next-day plan
InfinitePay's standard plan for sellers under R$20,000 a month pays the whole sale into the InfinitePay account the next business day, including all future instalments. It also offers a Nitro switch to same-day payout at 2.79% debit and 5.99% credit. Above R$20,000 a month it also lists a plan without anticipation (debit the next business day, credit from 30 days). PagBank's machine rate page offers same day, 14 days (3.99% single credit) or 30 days (3.19%). InfinitePay states that it offers no promotional rates and that its tiers reset monthly from the previous month's card sales.
Best For Your Business
Recommendations based on your business type
New seller who wants every card sale paid the same day
Recommended
PagBank
Between R$2,001 and R$20,000 a month, PagBank's campaign plans charge 1.28%–1.44% debit and 3.08%–3.37% single credit, paid the same day, against InfinitePay's 2.29% and 5.49%. The campaign is for new clients or clients with no machine sales for over 180 days, and its rules say it runs to 31 December 2026.
Seller paid mostly by Pix
Recommended
InfinitePay
InfinitePay charges nothing for Pix on the machine, by QR code or by link. PagBank charges 0.40%–0.47% at the machine under its campaign plans and 0.99% by payment link after the first 30 days.
Seller happy with next-day money who wants rates that will not change when a promotion ends
Recommended
InfinitePay
InfinitePay publishes one permanent rate card, with no promotional rates, at 1.37% debit, 3.15% single credit and 12.40% for 12 instalments, paid the next business day.
Restaurant, snack bar or shop that takes meal vouchers
Recommended
PagBank
PagBank's machines accept meal vouchers. InfinitePay says it does not accept benefit cards.
Very small seller under R$2,000 a month offering long instalments
Recommended
InfinitePay
PagBank's Essencial plan for this band charges 22.59% for 12 instalments after its promotion, against 12.40% on InfinitePay's next-day plan and 18.29% on its same-day plan.
InfinitePay: Best for 3 use cases
PagBank: Best for 2 use cases
Frequently Asked Questions
Common questions about this comparison
It depends on payout speed and plan. For money paid the same day, PagBank is cheaper. As of 12 November 2026 its campaign plans for sellers taking R$2,001 to R$20,000 a month charge 1.28%–1.44% debit, 3.08%–3.37% single credit and 12.57%–13.27% for 12 instalments, against 2.29%, 5.49% and 18.29% on InfinitePay's same-day plan. InfinitePay's standard next-business-day plan, at 1.37%, 3.15% and 12.40% under R$20,000 a month, is about level with PagBank's same-day campaign rates. PagBank has no next-day plan.
InfinitePay does not: Pix is free on the machine, by QR code, by payment link and in the account. PagBank's Pix transfers are free, but receiving a Pix sale can cost money. Its campaign machine plans charge 0.40% to 0.47%, its plans page says up to 1.89%, and its payment link charges 0.99% after the first 30 days or R$5,000 of sales.
InfinitePay sells one machine, the Maquininha Smart, for R$199 by Pix or 12 × R$16.58, with a 12-month warranty. PagBank sells seven models, listed from R$16.68 (the Minizinha NFC 2, which needs a phone) to R$196.08 on its compare page, some lower on promotion until 30 November, with a 5-year warranty and, on the standalone models, a free data chip. Neither charges rent or a monthly fee, and both let you use a phone as a terminal for free.
Partly. New clients start on a Super Max promotional rate of 0.58% for 30 days or until R$5,000 of sales. They then move to a plan set by their monthly sales: Essencial up to R$2,000, then Max, Max Plus, Pro, Expert and Elite. These plans are a campaign for new clients or clients with no machine sales for over 180 days. Its rules say it runs until 31 December 2026, although the campaign page still shows an earlier April 2026 end date. PagBank can renew it and can change the rates with prior notice. An existing, active client's rates are shown in the app rather than published. InfinitePay says it offers no promotional rates. Its tiers reset each month from the previous month's card sales.
Yes. Both contracts run for an indefinite term with no exit fee, and there is no machine to return because you buy it. InfinitePay asks for written notice. PagBank asks you to cancel the service and withdraw your balance first. Both can hold money on risk grounds: InfinitePay for up to 180 days after closing an account on suspicion of fraud, PagBank through a receivables reserve.
InfinitePay. In the Banco Central's complaint ranking for the third quarter of 2026, CloudWalk IP scored 10.12 valid complaints per million customers, second-lowest of the 15 largest institutions, against 28.52 for PagSeguro. On Reclame Aqui both hold RA1000. For May to October 2026 InfinitePay scored 9.7 out of 10 with 98.1% of complaints resolved, and PagBank 8.7 with 91%.
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