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Moneris
Moneris logo
Etobicoke, Ontario, CanadaFact-checked August 19, 2026

Moneris Review

B-

Moneris is Canada’s largest payment processor, providing point-of-sale systems, ecommerce payment gateways, and mobile payment solutions for businesses across Canada through a joint venture owned by Royal Bank of Canada and Bank of Montreal.

Connect with Moneris
See pricing
Visit website

External link — we may earn a commission.

Rate from
2.4% to 3.5% + per transaction fee
Monthly
often $10 to $50+
Payout
Typically 1 – 2 business days
Contract
Commonly 1 to 3 years, sometimes longer for equipment deals
Support
24_7
VerdictPricingFeatures6ReputationWatch outFAQsAlternatives7Methodology

Connect with Moneris

Tell them what you need. This goes to Moneris only.

Free. Providers are ranked on fit and editorial grade — no one can pay to appear higher.

Best for

Mid-sized to large Canadian retailers, restaurants, and hospitality groups that want Interac debit, a full POS hardware ecosystem, and one accountable provider — including US companies running Canadian locations.

How it scores

Pricing2.0
Features4.0
Ease of use3.0
Support3.0
Contract2.0
Reputation score3.0

What it costs

Details →
Online
2.4% to 3.5% + per transaction fee
Monthly
often $10 to $50+
Chargeback
$15 to $25 per dispute

What others rate them

Details →
TRUSTPILOT
4.2
G2
3.5
The takeB-

Moneris is the default choice in Canadian payments for a reason: bank-owned scale, full Interac support, and an omnichannel hardware and software ecosystem that covers everything from a food truck to a national retailer. The B- reflects the familiar big-processor trade-offs — multi-year contracts with termination fees, billing that merchants find hard to parse, and costs that undercut newer flat-rate rivals only after negotiation. Canadian businesses should shortlist it; US-only businesses can't use it.

Skip if you

Operate only in the US, or are a very small or early-stage business that wants instant onboarding and simple month-to-month flat-rate pricing without hardware rentals or contract commitments.

Chapter 1

Should you choose Moneris?

The headline take, the audiences it's right (and wrong) for, and the genuine differentiators behind the verdict.

About

Moneris is Canada’s largest payment processor, providing point-of-sale systems, ecommerce payment gateways, and mobile payment solutions for businesses across Canada through a joint venture owned by Royal Bank of Canada and Bank of Montreal.

Pros, cons, and audience

Best for

  • Mid-sized to large retail businesses
  • Restaurants and hospitality groups
  • Canadian businesses needing Interac debit support
  • Businesses wanting full POS hardware and payment ecosystem

Skip it if you

  • Very small businesses or solo entrepreneurs
  • Startups wanting simple, instant onboarding
  • High-growth SaaS or platforms preferring developer-first processors

Pros

  • Canada's largest processor, backed by RBC and BMO, with full Interac debit support
  • Complete omnichannel coverage: in-store, online, mobile, and unattended, under one provider
  • Broad POS hardware ecosystem (Moneris Go family) plus Tap to Pay on iPhone and Android
  • Publishes a flat-rate plan and an interchange-plus option, with 24/7 phone and chat support
  • Typical funding in one to two business days, with same-day or next-day options

Cons

  • Canada-only — not an option for US-only businesses
  • Contracts can carry multi-year commitments, equipment bundles, and early termination fees from $100 to several hundred dollars
  • Mixed feedback on billing clarity, with incidental fees (chargebacks, paper statements, software fees) that add up
  • Monthly hardware rental and setup costs run higher than newer flat-rate competitors

What makes them different

The genuine differentiator

Bank-owned Canadian scale: as the RBC/BMO joint venture, Moneris is Canada's largest acquirer with native Interac debit acceptance and a nationwide field-service network — infrastructure no US-based processor replicates north of the border.

How we score it

2
Pricing Transparency
4
Feature Set
3
Ease of Use
3
Customer Support
2
Contract Terms
3
Industry Reputation
Chapter 2

What it costs

Real-world cost at three volumes, plus the rates, fees, payouts, and contract terms that drive them.

What Moneris actually costs

Estimated annual cost at three realistic processing volumes, using Moneris’s published online rate plus monthly fees. Real costs vary with average transaction size, chargeback rate, and any negotiated terms.

Small business
$10K/mo volume · ~$75 avg transaction
$3.0K/year
≈ $250/mo · 2.50% effective rate
Growing merchant
$50K/mo volume · ~$100 avg transaction
$15K/year
≈ $1.2K/mo · 2.42% effective rate
High volume
$250K/mo volume · ~$150 avg transaction
$72K/year
≈ $6.0K/mo · 2.40% effective rate

Pricing details

How Moneris pricing works

Moneris runs two published pricing models plus negotiated custom agreements, all in Canadian dollars. Small businesses can sign up online for flat-rate pricing; larger merchants can opt for Moneris Simplified Pricing, an interchange-plus (cost-plus) model where card brand interchange and assessment fees are passed through with a Moneris margin on top. Bigger accounts negotiate custom rates, which is where the wider ranges merchants report come from.

Published flat-rate pricing (CAD)

  • Card-present credit: 2.65% + $0.10 per transaction
  • Card-not-present credit: 2.85% + $0.30 per transaction
  • Interac debit: charged per transaction (about $0.10 in person; $1.00 online)
  • Foreign card payment fee: 0.80%, plus incremental assessment fees up to 1.00%
  • Fraud tools (Kount, 3DS, tokenization) included on flat rate

Negotiated rates, fees, and hardware costs

Under custom agreements, in-person rates typically run 1.4%–2.5% plus a per-transaction fee, online 2.4%–3.5%, and keyed 2.5%–3.9%, with international cards often costing 1% or more above domestic rates. Recurring costs typically include monthly fees of $10–$50+, PCI fees of $5–$30, and statement fees of $5–$15, and Moneris discloses incidental fees worth knowing: a $25 chargeback fee, an $80 authorization chargeback handling fee, a $5 monthly Go software fee, a $5 minimum merchant discount rate, and a $2 paper statement fee. POS hardware is rented monthly — the Go Terminal from $34.95 and the Go Slim at $39.95 — which keeps upfront cost low but compounds over a multi-year term, so price hardware over the full contract before comparing Moneris to buy-once competitors.

What to pin down before you sign

Funding typically arrives in one to two business days (same-day or next-day on some setups, sometimes for a fee), usually with no minimum payout amount — but confirm your schedule, because Moneris's contract terms are its weakest category. Confirm the term length (commonly one to three years, longer with equipment deals), the early termination fee — reported anywhere from $100 to several hundred dollars or the remaining contract obligation — the written-notice cancellation process, and exactly which incidental fees apply to your setup. If you are choosing between flat-rate and Simplified Pricing, ask for a statement-level comparison at your actual volume, since billing clarity is the most common complaint from otherwise satisfied merchants.

Processing Rates

Online Transactions

Card-not-present, e-commerce, and online payments

2.4% to 3.5% + per transaction fee
Per transaction

In-Person Transactions

Card-present retail and point-of-sale transactions

1.4% to 2.5% + per transaction fee
Per transaction

Keyed Transactions

Manually entered card-not-present transactions

2.5% to 3.9% + per transaction fee
Per transaction

International Transactions

Cross-border and foreign currency transactions

higher than domestic rates, often +1% or more
Per transaction

Fees

Monthly Fee

often $10 to $50+

Recurring monthly account fee

PCI Compliance Fee

$5 to $30 monthly

Annual PCI DSS compliance and security fee

Statement Fee

$5 to $15 monthly

Monthly account statement and reporting fee

Chargeback Fee

$15 to $25 per dispute

Per-incident chargeback dispute fee

Early Termination Fee

can range from $100 to several hundred dollars or remaining contract obligation

Fee for canceling before contract end

Payouts

Standard Payout Time

Typically 1 – 2 business days

Regular deposit schedule to your bank account

Expedited Payout Time

Same-day or next-day on some setups (may incur fees)

Faster deposit option (may have additional fees)

Minimum Payout Amount

usually none, but depends on merchant agreement

Minimum balance required before payout

Contract Terms

Contract Length

Required commitment period

Commonly 1 to 3 years, sometimes longer for equipment deals

Cancellation Process

How to terminate your account

requires written notice; early termination fees may apply depending on contract terms

Moneris Pricing Calculator

Estimate your monthly costs

Pick a published plan, enter your volume and transaction profile, and we’ll compute the math the same way an underwriter would. Real costs vary with card mix, chargeback rate, and any negotiated terms.

$
$
Estimated Monthly Cost
$250.00
Effective Rate
2.50%
Discount rate (2.4% × $10,000)$240.00
Monthly fee$10.00
Number of transactions200

Flat all-in rate (interchange built in)

Chapter 3

What you actually get

Products, integrations, payment-type coverage, security posture, and how their support holds up in practice.

Products & Services

GATEWAY

Moneris Gateway

Core e-commerce gateway for accepting payments through websites and apps, via hosted checkout (Moneris Checkout) or REST APIs.

Key Features

  • Credit, debit, Apple Pay, and Google Pay acceptance
  • Multi-currency pricing (140+ currencies supported)
  • Fraud tools: 3-D Secure, Kount, tokenization
  • Plugins for Shopify, WooCommerce, Magento, and Ecwid
POS

Moneris Go Terminal

$34.95 per month

Flagship countertop and wireless payment terminal for card-present transactions with tap, chip, and swipe.

Key Features

  • Contactless including Apple Pay and Google Pay
  • Integrated receipt printing and POS integrations
POS

Moneris Go Slim

$39.95 per month

Compact, pocketable POS device with gift card, recurring payment, and dynamic currency conversion support.

POS

Moneris Go PIN Pad

Android-powered customer-facing payment device for merchants with an existing POS system, with strong Interac debit support and offline payment capability.

POS

Retail and Restaurant POS Systems

Full POS software suites — Moneris Go Retail, Go Restaurant, and Total Commerce omnichannel — with UEAT online ordering, kiosks, and order management for restaurants.

CASH ADVANCE

Moneris Advance

Merchant cash advance program offering funding repaid through processing volume.

Special Features

Subscription Management

Manage recurring subscriptions and billing cycles

Supported

Invoicing

Create and send professional invoices

Not Available

Marketplace Tools

Multi-vendor marketplace functionality

Supported

Virtual Terminal

Accept payments manually via web interface

Supported

Recurring Billing

Automated recurring payment processing

Supported

Multi-Currency Support

Accept and process multiple currencies

Supported

Accepted Payment Types

Credit & Debit Cards

Visa
Mastercard
American Express
Discover (limited cases depending on setup)
Interac debit

Digital Wallets

Apple Pay
Google Pay

Bank Transfers

EFT/ACH

Integrations

E-commerce Platforms

Compatible shopping cart and online store platforms

ShopifyWooCommerceMagentoBigCommerce
4 integrations available

Accounting Software

Sync transactions with your accounting tools

QuickBooks
1 integration available

CRM Systems

Connect with customer relationship management platforms

Salesforce (via third-party connectors)Various ERP systems depending on integration partner
2 integrations available

Support & Contact

1-866-319-7450
Visit Website
Supported
24_7
Chapter 4

What others say

Synthesis of third-party platform reviews and industry ratings — agreements, disagreements, and which signals to weight.

Platform Ratings

Aggregated Trust Score

Based on 197 reviews across 2 rating platforms

3.9
out of 5
Overall Rating

Trustpilot

185 reviews

Reviewer Notes

Many praise customer service availability and helpful agents. Concerns include pricing, billing issues, and occasional glitches.

G2

12 reviews

Reviewer Notes

Mixed experiences; strengths cited include core features but some limitations noted in integration or depth of functionality.

Chapter 5

Watch out for

Legal actions, regulatory matters, and signals from employee reviews that bear on how merchants get treated.

Employee Reviews & Sales Practices

3.2/5

Overall Employee Rating

Based on 620 employee reviews

Sources

https://www.glassdoor.com/Reviews/Moneris-Reviews-E16506.htm
Chapter 6

Common questions

Frequently Asked Questions

General

Yes — Moneris is Canada's largest payment processor, a joint venture of Royal Bank of Canada and Bank of Montreal founded in 2000, with about 1,900 employees. Bank ownership gives it stability and reach few processors match in Canada. Customer sentiment is decent for its size: 4.2 on Trustpilot across 185 reviews, with praise for support availability and recurring gripes about pricing and billing clarity.

Pricing

Contracts & Terms

Features

Support

Chapter 7

Better choices if…

Direct comparisons to alternatives, framed around when each option makes more sense than this one.

Better choices if…

Square

Stripe

PayPal

Clover

Chase Payment Solutions and Merchant Services

Global Payments

Adyen

How we evaluated Moneris

We evaluate every payment processor independently — Payment Review does not accept paid placement. Our analysis combines hands-on product testing where possible, public pricing and policy documents, third-party reviews from BBB, Trustpilot, Google, and G2, and employee feedback from sites like Glassdoor and Indeed. We update reviews on a rolling cadence and flag the next review date so readers know how fresh the analysis is.

Last fact-checked August 19, 2026Reviewed by Kyle Hall

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Alternatives

SquareA · 2.9% + $0.30StripeA · 2.9% + $0.30PayPalA- · 2.89% + $0.29 per transaction

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