Payment Processing · Buyer guide

A gym, yoga studio or boutique fitness business lives on the same transaction repeated: a monthly membership charged automatically to a member who is not there. The card networks and most payment platforms treat that charge as a card-not-present payment, and many price it at their highest rate, the one they also charge for a card number typed in by hand. Bank debit, by contrast, is cheaper per payment than any card rate, and many gym-management platforms offer it.
We read the published US pricing of the platforms the site has reviewed that fitness businesses use, as it stood on 3 October 2026, and priced one example throughout: a $60 monthly membership. Where a platform does not publish a price, we say so.
When a member's card is charged on the first of the month, nobody taps, inserts or swipes it. The platform charges a card it stored earlier. Vagaro says so explicitly: its help centre defines a keyed-in transaction as one 'processed using a saved card on file or by manually entering card details', and lists 'recurring payments for memberships and packages' among them. Its keyed rate is 3.5% + 19 cents on both of its plans, against 2.6% + 10 cents (or 2.29% + 19 cents on its $10-a-month plan) for a card tapped at the front desk. Square's fee table applies its 'manual entry or card on file' rate of 3.5% + 15 cents whenever a saved card on file is used, on every plan.
The card networks do not soften this for gyms. Visa has a discounted interchange category for recurring bill payments, but Wells Fargo's April 2026 qualification matrix limits it to telecommunication services (merchant category code 4814) and cable and satellite television (4899). Visa codes health and fitness clubs as MCC 7997, which is not on that list, so a gym's dues fall into the ordinary card-not-present rates: 1.74% to 1.89% plus 10 cents on a basic consumer Visa credit card in the same matrix, and more on rewards cards. Visa's small-merchant rates in the same matrix are lower, at 1.43% to 1.58% plus 10 cents. Our guide to keyed card transaction fees explains where the extra point goes.
For context, two gym platforms the site has not reviewed publish their rates. PushPress charges 4.99% + 30 cents on cards on its free plan and 2.89% + 30 cents on its $159-a-month Pro plan. Arketa's Individual plan ($49 a month billed annually) charges a 3% transaction fee on top of Stripe's 2.9% + 30 cents, about $3.84 on a $60 charge; its studio plans are priced on request.
Dues collected straight from a member's bank account by ACH debit cost a fraction of the card price, and on most platforms the fee is capped, which matters for annual memberships paid in one go.
Vagaro's US rates article lists an ACH fee only for its Rent Collection feature. We found no option there for collecting member dues by bank debit. Mindbody supports ACH for dues, but its help centre gives only generic industry ranges for ACH fees, which it says vary by processor, rather than its own US price. PushPress charges 0.79% + 30 cents on ACH on its paid plans.
Scale changes how much this matters. A gym with 400 members paying $60 a month bills $24,000 a month. Collected by card at Vagaro's 3.5% + 19 cents, that costs $916 a month. Collected by bank debit at GoCardless's Standard price, it costs $140. The $776 difference is $9,312 a year, before any monthly software fee.
ACH has two weaknesses a card does not. A bank debit can bounce for insufficient funds or a closed account days after it was sent, and a member can tell their bank the debit was unauthorized. Each failure carries a fee: GoCardless charges $5 per failed payment, Stripe $4 per failed payment and $15 per dispute, and Helcim $5 per return. A gym with a high failure rate can lose much of the saving.
Disputes are harder to fight. Mindbody's help centre says that when a member disputes an ACH payment, 'funds are returned to the account holder by default, and no recourse is possible'. The ACH network's operator, Nacha, also watches unauthorized returns: since 2015 its rules set a 0.5% threshold for unauthorized debit returns, above which an originator can face review. Card dues have a dispute process in which the gym can respond, at a cost covered in our guide to chargeback fees by processor. For more on how bank payments compare with cards, see pay by bank in 2026.
Most fitness businesses do not choose a processor directly. They choose scheduling and membership software, and the software either bundles payments or works with a short list of processors. Mindbody is the best known, and our review grades it C+. Its software starts at $79 a month per location, and the higher Accelerate and Ultimate plans are quoted rather than listed. Its card chargeback fee in the US is $15, refunded if you win. Clients delivered through the consumer Mindbody app carry a fee of 20%, capped at $30, on their first purchase only. Mindbody Payments is optional: the pricing page says you can use Mindbody software 'with a separate payment provider of your choice as well'.
Software that publishes its payment rates makes comparison possible. Software that quotes them, as Mindbody, Zen Planner and Glofox do, means asking for the card-on-file rate, the ACH rate and any cap in writing before you sign, alongside the length of the software contract.
Charging a member automatically every month brings obligations from the card networks and, in many states, from health club law. They tend to be enforced through the payment as much as through the contract.
The FTC is also suing Fitness International, the operator of LA Fitness, in federal court in California. Announcing its August 2025 complaint, the FTC said members who tried to stop paying by stopping charges at their bank or card issuer 'find they are rebilled, often under new account numbers'. The case is pending, and the allegations have not been proven. The card networks' account updater services, which refresh a stored card when it is reissued, can make that possible, and our guide to subscription billing rules covers what the networks require of any business billing on a schedule.


