Comparison · Updated November 14, 2026
HitPay vs Billplz (Malaysia online payments)
HitPay
B
HitPay is a Singapore payment platform for small and mid-size businesses, founded in 2016 and licensed by the Monetary Authority of Singapore as a Major Payment Institution. It bundles online checkout, payment links, invoicing, an online store, a point-of-sale app, card terminals and Tap to Pay, and it accepts cards, PayNow, GrabPay, ShopeePay, Atome and other Southeast Asian methods. There is no setup or monthly fee. As of October 2026 its Singapore pricing page lists domestic cards at 2.8% + S$0.50 online and 2.5% + S$0.50 in person, international cards at 3.65% + S$0.50 online and 3.2% + S$0.50 in person, and PayNow at 0.65% + S$0.30 online for payments of S$100 or more (0.9% below that) and 0.4% in person. Using HitPay's own tools, such as payment links, invoices, the online store, POS or recurring billing, adds 0.2% per transaction, and the Shopify app adds 0.5%. The terms say fees are exclusive of GST. Non-card money pays out the next calendar day and card money from the next business day. The December 2025 merchant agreement runs for a year and renews automatically, and HitPay's terms allow reserves, payout holds of up to 120 days when disputes run high, and withholding without a time limit if it believes you are in breach. Trustpilot reviewers rate it 4.4 out of 5, with complaints centred on slow support and unexplained account rejections.
Billplz
B-
Billplz is a Malaysian online payment gateway run by Billplz Sdn Bhd, a company incorporated in 2012 and based in Selangor. It is built around FPX online banking, which it prices at a flat fee per payment rather than a percentage, and it also takes Visa and Mastercard, DuitNow QR, e-wallets and Atome instalments once each has been separately activated. There are two published plans, as of October 2026. Basic costs nothing a year and charges MYR 1.25 per consumer FPX payment and 1.8% per local card payment. Standard costs MYR 999 a year and cuts those to MYR 0.75 and 1.5%. Billplz's help centre says 8% SST is added to the plan fee and to transaction fees. FPX money is paid out the next business day and card money two business days after collection, although the interbank transfer can take another one to two business days to reach your account. Merchants sign Billplz's own user agreement. FPX payments run through Billplz's shared FPX seller ID, and Billplz says Visa has authorised it as a payment facilitator; its help centre says that from 29 August 2026 it processes Visa and Mastercard directly rather than through third-party processors. Only Malaysian businesses and organisations registered with the Companies Commission or the Registrar of Societies, with a bank account in the organisation's name, can sign up. Billplz says more than 60,000 organisations have used it. Independent reviews are scarce, and we found no lawsuits or regulatory action naming it.
VS
Overview
We compare the two for a small registered business in Malaysia collecting payments online in ringgit by FPX online banking, Visa and Mastercard, DuitNow QR and e-wallets, on the standard plans each publishes on its own website, read on 14 November 2026. All fees are shown before tax. Billplz's help centre says 8% SST is added to its transaction fees and to the Standard plan fee; HitPay's Malaysian merchant agreement says its fees are exclusive of goods and services tax and other taxes, but its pricing page does not state an SST rate. Our HitPay review is written for Singapore; every HitPay figure here comes from HitPay's Malaysia pricing page and its Malaysian merchant agreement (version October 2026). The two price very differently. HitPay charges a percentage plus, on cards and FPX, a fixed fee: 1.2% + RM1 for domestic cards, 1.8% + RM0.40 for FPX, 1.2% for DuitNow QR, with no monthly fee. Billplz charges FPX at a flat RM1.25 a payment on its free Basic plan (RM0.75 on its MYR 999-a-year Standard plan) and cards at 1.8% (1.5% on Standard), with e-wallets and DuitNow QR at 1.5%. Neither is cheaper on everything: HitPay wins on small FPX and large card payments, Billplz on large FPX and small card payments. HitPay also sells card terminals and Tap to Pay for in-person sales; Billplz is online only. HitPay's agreement runs for a year and renews automatically; Billplz's Basic plan has no term.
Key Takeaways
- ✓It depends on how your customers pay. Billplz's flat FPX fee (RM1.25 on Basic, RM0.75 on Standard) beats HitPay's 1.8% + RM0.40 on any FPX payment above about RM47, so it suits school fees, donations and invoices. HitPay is cheaper on small FPX payments.
- ✓On domestic cards HitPay charges 1.2% + RM1 and Billplz 1.8% (Basic) or 1.5% (Standard). The fixed RM1 makes HitPay dearer below about RM167 against Basic and RM333 against Standard, and cheaper above.
- ✓HitPay is cheaper on DuitNow QR (1.2% against 1.5%); Billplz is cheaper on Touch 'n Go, GrabPay and ShopeePay (1.5% against 1.9% to 2.2% online at HitPay).
- ✓HitPay covers in-person sales with Tap to Pay and terminals from MYR 310; Billplz has no in-person product.
- ✓HitPay's Malaysian agreement is a one-year term that renews automatically, with a month's notice before it ends, and a MYR 200 chargeback fee. Billplz's Basic plan has no term and you close it by email, but its Standard plan fee is prepaid and non-refundable.
HitPay
HitPay suits a Malaysian business that sells both online and in person, takes many small FPX payments or larger card payments, or wants DuitNow QR at 1.2%, and is happy to sign a one-year auto-renewing agreement. Watch the 0.2% software fee on payment links, invoices, the online store, POS and most plugins.
Billplz
Billplz suits a registered Malaysian organisation that collects mostly by FPX at mid-size or large amounts, such as school fees, donations, subscriptions and invoices, and only sells online. Its flat FPX fee and free Basic plan with no term make it cheap to start; the Standard plan pays off at about 2,000 consumer FPX payments a year.
The Verdict
It Depends on Your Needs
Why?
Neither is cheaper overall; the answer depends on how and where your customers pay. Billplz is the low-cost choice for a registered Malaysian organisation that collects mainly by FPX at mid-size or large amounts: a flat RM1.25 a payment on the free Basic plan, or RM0.75 on Standard, against HitPay's 1.8% + RM0.40, and it adds no software fee to payment links or bills. It is online only, though, and its card, e-wallet and DuitNow QR options need Billplz's approval and, under its user agreement, a RM50 activation fee each. HitPay suits a business that also sells in person, since it offers Tap to Pay and terminals, or one with many small FPX payments, larger card payments or heavy DuitNow QR use, where its rates come out lower. In exchange you sign a one-year agreement that renews automatically, pay 0.2% more on its links, invoices, store and POS, and face a MYR 200 chargeback fee. Billplz states that 8% SST is added to its fees; HitPay's agreement says its fees also exclude tax.
Feature by feature
Detailed Comparison
Filter Options
Online transaction fees (Malaysia, MYR, ex-SST)
| Feature | HitPay | Billplz |
|---|---|---|
| FPX, consumer bank account | 1.8% + RM0.40 | RM1.25 (Basic); RM0.75 (Standard) |
| As of November 2026. HitPay's percentage fee is cheaper below about RM47 against Billplz Basic (and below about RM19 against Standard); above that Billplz's flat fee is cheaper. On a RM500 payment HitPay charges RM9.40 and Billplz RM1.25 on Basic. Billplz charges RM3.00 (Basic) or RM2.00 (Standard) for FPX payments from business bank accounts; HitPay's page lists one FPX rate. Billplz takes FPX fees from a prepaid credit balance, so the full payment is paid out. Billplz's help centre says 8% SST is added to its fees. | ||
| Domestic Visa and Mastercard | 1.2% + RM1 | 1.8% (Basic); 1.5% (Standard) |
| As of November 2026. HitPay's fixed RM1 makes it dearer than Billplz Basic below about RM167 and dearer than Standard below about RM333; above those amounts HitPay is cheaper. On a RM100 payment HitPay charges RM2.20 and Billplz RM1.80 (Basic). HitPay charges the same rate in person. Billplz's user agreement sets a one-off, non-refundable RM50 activation fee for Visa and Mastercard; its pricing page lists none and its help centre says no annual activation fee is charged. Billplz cards are subject to a daily collection limit. | ||
| DuitNow QR | 1.2% Winner | 1.5% |
| As of November 2026. Billplz prices DuitNow QR under its Wallet rate, the same on Basic and Standard, and its user agreement sets a one-off, non-refundable RM50 activation fee for DuitNow QR. HitPay lists no activation fee. | ||
| Touch 'n Go, GrabPay, ShopeePay | 1.9% to 2.2% | 1.5% Winner |
| Online rates as of November 2026. HitPay: Touch 'n Go 1.9%, GrabPay 2%, ShopeePay 2.2% online (1.6%, 2% and 2% in person). Billplz charges 1.5% for all e-wallets on both plans; its payment-methods page says the wallets are paid through DuitNow QR, for which its user agreement sets a one-off, non-refundable RM50 activation fee. Billplz also lists Boost; HitPay also lists Maybank QRPay (2.1%), Alipay (2.7%) and WeChat Pay (1.5%). | ||
| Atome instalments | 5.5% + RM1 | 6% |
| As of November 2026. HitPay is cheaper above RM200 and dearer below it. Billplz's Atome option needs a separate application. | ||
FPX, consumer bank account
HitPay
1.8% + RM0.40
Billplz
RM1.25 (Basic); RM0.75 (Standard)
As of November 2026. HitPay's percentage fee is cheaper below about RM47 against Billplz Basic (and below about RM19 against Standard); above that Billplz's flat fee is cheaper. On a RM500 payment HitPay charges RM9.40 and Billplz RM1.25 on Basic. Billplz charges RM3.00 (Basic) or RM2.00 (Standard) for FPX payments from business bank accounts; HitPay's page lists one FPX rate. Billplz takes FPX fees from a prepaid credit balance, so the full payment is paid out. Billplz's help centre says 8% SST is added to its fees.
Domestic Visa and Mastercard
HitPay
1.2% + RM1
Billplz
1.8% (Basic); 1.5% (Standard)
As of November 2026. HitPay's fixed RM1 makes it dearer than Billplz Basic below about RM167 and dearer than Standard below about RM333; above those amounts HitPay is cheaper. On a RM100 payment HitPay charges RM2.20 and Billplz RM1.80 (Basic). HitPay charges the same rate in person. Billplz's user agreement sets a one-off, non-refundable RM50 activation fee for Visa and Mastercard; its pricing page lists none and its help centre says no annual activation fee is charged. Billplz cards are subject to a daily collection limit.
DuitNow QR
HitPay
1.2%
Winner
Billplz
1.5%
As of November 2026. Billplz prices DuitNow QR under its Wallet rate, the same on Basic and Standard, and its user agreement sets a one-off, non-refundable RM50 activation fee for DuitNow QR. HitPay lists no activation fee.
Touch 'n Go, GrabPay, ShopeePay
HitPay
1.9% to 2.2%
Billplz
1.5%
Winner
Online rates as of November 2026. HitPay: Touch 'n Go 1.9%, GrabPay 2%, ShopeePay 2.2% online (1.6%, 2% and 2% in person). Billplz charges 1.5% for all e-wallets on both plans; its payment-methods page says the wallets are paid through DuitNow QR, for which its user agreement sets a one-off, non-refundable RM50 activation fee. Billplz also lists Boost; HitPay also lists Maybank QRPay (2.1%), Alipay (2.7%) and WeChat Pay (1.5%).
Atome instalments
HitPay
5.5% + RM1
Billplz
6%
As of November 2026. HitPay is cheaper above RM200 and dearer below it. Billplz's Atome option needs a separate application.
Best For Your Business
Recommendations based on your business type
School, tuition centre, NGO or zakat body collecting fees and donations by FPX
Recommended
Billplz
Payments are usually tens or hundreds of ringgit, where Billplz's flat FPX fee (RM1.25, or RM0.75 on Standard) is much lower than HitPay's 1.8% + RM0.40. Billplz accepts organisations registered with the Registrar of Societies and adds no fee for bills or payment links.
Café, shop or market stall taking payments at the counter
Recommended
HitPay
Billplz has no in-person product. HitPay offers Tap to Pay on a phone and terminals from MYR 310, with DuitNow QR at 1.2% and domestic cards at 1.2% + RM1, plus 0.2% for the POS app.
Online shop with small baskets, mostly paid by e-wallet
Recommended
Billplz
Billplz charges 1.5% for Touch 'n Go, GrabPay and ShopeePay against HitPay's 1.9% to 2.2% online, and starts e-wallet payouts the next calendar day, including weekends; budget for its RM50 DuitNow QR activation fee. If most customers pay by DuitNow QR rather than a named wallet, HitPay's 1.2% is cheaper.
Business selling higher-value items mainly by card
Recommended
HitPay
Above about RM167 a payment, HitPay's 1.2% + RM1 is cheaper than Billplz Basic's 1.8%, and above about RM333 cheaper than Standard's 1.5%. Check the one-year auto-renewing term and the MYR 200 chargeback fee first.
Business that wants no fixed-term contract
Recommended
Billplz
Billplz's Basic plan has no term and you close the account by email. HitPay's Malaysian agreement runs for a year, renews automatically and needs a month's notice before it ends.
HitPay: Best for 2 use cases
Billplz: Best for 3 use cases
Frequently Asked Questions
Common questions about this comparison
It depends on the payment size. As of November 2026 HitPay charges 1.8% + RM0.40 per FPX payment and Billplz a flat RM1.25 on its free Basic plan or RM0.75 on its MYR 999-a-year Standard plan, before SST. HitPay is cheaper on payments below about RM47 (against Basic); above that Billplz is cheaper, and the gap grows with the amount: on a RM500 payment HitPay charges RM9.40 and Billplz RM1.25.
Billplz's help centre says 8% SST is added to its transaction fees (calculated on the fee, not the payment) and to the Standard plan fee, making it about MYR 1,079. HitPay's Malaysian merchant agreement says its fees are exclusive of goods and services tax and other applicable taxes, which you pay; its pricing page does not state an SST rate. Compare both on the ex-tax prices and ask HitPay how it invoices tax.
Only HitPay. In Malaysia it offers Tap to Pay on iPhone and Android at no hardware cost, and sells a WisePad 3 reader for MYR 310, an All-in-One terminal for MYR 850 and FlexiPOS for MYR 1,750. Billplz is an online payment gateway with no terminals.
Both pay FPX money out the next business day. For cards, HitPay starts at T+1 business day, with the final schedule set by its compliance team case by case, and Billplz pays two business days after collection. For DuitNow QR and e-wallets, HitPay pays out after two days (business days on its pricing page, calendar days in its help centre) and Billplz the next calendar day, weekends included. Billplz notes that its interbank transfer takes another one to two business days to reach your account; HitPay does not say how long its transfer takes.
HitPay's Malaysian Merchant Services Agreement (October 2026) runs for a year from the day you start, renews automatically each year, and needs a month's written notice before the term ends. Billplz's Basic plan has no term; you close your account by email. Billplz's Standard plan is a prepaid 365-day plan that cannot be cancelled or refunded mid-term. HitPay's pricing FAQ says there are no long-term contracts, which its agreement does not bear out, so confirm the term with HitPay before signing. Neither agreement sets an early termination fee.
HitPay's Malaysian merchant agreement is issued by Mobiedge E-Commerce Sdn Bhd, which appears on Bank Negara Malaysia's list of registered non-bank merchant acquirers, as does Stripe Payments Malaysia, which HitPay says pays out its card balance. Billplz Sdn Bhd is not on that list; it says Visa has authorised it as a payment facilitator, it is a certified PayNet system integrator, and its card payments go through acquiring banks it appoints.
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