Comparison · Updated October 12, 2026
HitPay vs Stripe for Singapore businesses
HitPay
B
HitPay is a Singapore payment platform for small and mid-size businesses, founded in 2016 and licensed by the Monetary Authority of Singapore as a Major Payment Institution. It bundles online checkout, payment links, invoicing, an online store, a point-of-sale app, card terminals and Tap to Pay, and it accepts cards, PayNow, GrabPay, ShopeePay, Atome and other Southeast Asian methods. There is no setup or monthly fee. As of October 2026 its Singapore pricing page lists domestic cards at 2.8% + S$0.50 online and 2.5% + S$0.50 in person, international cards at 3.65% + S$0.50 online and 3.2% + S$0.50 in person, and PayNow at 0.65% + S$0.30 online for payments of S$100 or more (0.9% below that) and 0.4% in person. Using HitPay's own tools, such as payment links, invoices, the online store, POS or recurring billing, adds 0.2% per transaction, and the Shopify app adds 0.5%. The terms say fees are exclusive of GST. Non-card money pays out the next calendar day and card money from the next business day. The December 2025 merchant agreement runs for a year and renews automatically, and HitPay's terms allow reserves, payout holds of up to 120 days when disputes run high, and withholding without a time limit if it believes you are in breach. Trustpilot reviewers rate it 4.4 out of 5, with complaints centred on slow support and unexplained account rejections.
Stripe
A
Stripe is a leading payment processor known for its developer-friendly API, transparent pricing, and comprehensive suite of payment solutions for businesses of all sizes.
VS
Overview
This compares the two for a business based in Singapore, in Singapore dollars, using the prices both companies published in October 2026. HitPay is cheaper on local cards, PayNow and WeChat Pay, and on every in-person rate. Local cards online cost 2.8% + S$0.50 at HitPay against Stripe's 3.4% + S$0.50. In person the gap is wider: 2.5% + S$0.50 at HitPay against 3.4% + S$0.50 on Stripe Terminal. PayNow is 0.65% + S$0.30 (0.9% below S$100) against Stripe's 1.3%. HitPay also pays out from the next day, where Stripe's default for Singapore accounts is T+7 calendar days. Two things narrow HitPay's lead. It adds 0.2% when you take payments through its own software (payment links, invoices, online store, POS) or most plugins, and 0.5% on its Shopify app. And its merchant agreement says its fees exclude GST, so 9% may be added to them. HitPay stays cheaper on local cards and PayNow with both counted, except on small card payments, but on international cards and GrabPay the two end up close, so we name no winner there. HitPay's agreement runs for a year and renews automatically, with one month's notice before renewal. Stripe has no term and no closure fee. Stripe's strengths are elsewhere: support around the clock by email, phone and chat, much deeper developer tools, and a single integration for selling worldwide. Payment Review grades Stripe A and HitPay B.
Key Takeaways
- ✓HitPay is cheaper on local cards: 2.8% + S$0.50 online and 2.5% + S$0.50 in person, against 3.4% + S$0.50 at Stripe for both. On a S$100 local card sale that is S$3.30 online or S$3.00 in person at HitPay (S$3.50 or S$3.20 with its 0.2% software fee), against S$3.90 at Stripe.
- ✓PayNow costs 0.65% + S$0.30 at HitPay (0.9%, minimum S$0.20, below S$100) against a flat 1.3% at Stripe, and WeChat Pay 1.5% against 2.2% + S$0.35. International cards (3.65% + S$0.50 against 3.9% + S$0.50) and GrabPay (3% against 3.3%) are close once HitPay's software fee or GST is added.
- ✓HitPay pays out from T+1, where Stripe's default for Singapore accounts is T+7 calendar days. Stripe offers Instant Payouts for a 1% fee to accounts it deems eligible; new accounts are not eligible at first.
- ✓HitPay adds 0.2% when you use its payment links, invoicing, online store, POS or most plugins (0.5% on its Shopify app), and its agreement says its fees exclude GST, which can make it dearer than Stripe on small card payments. It runs on a one-year term that renews automatically. Stripe has no add-on fee for Payment Links or Checkout, no term and no closure fee.
- ✓Stripe offers 24/7 support by email, phone and chat and far deeper developer tooling. HitPay's in-app chat and WhatsApp support runs Monday to Friday, 9am to 6pm Singapore time.
HitPay
HitPay suits a Singapore SME selling mainly to local customers: a shop, hawker stall, F&B outlet or online store that takes a lot of PayNow, GrabPay or local cards, wants next-day payouts, and wants ready-made links, invoices, a POS and plugins without writing code.
Stripe
Stripe suits a Singapore business that builds its own checkout or app, sells subscriptions or to overseas customers at scale, needs support at any hour, or wants to start without a one-year agreement and is willing to pay higher rates and wait longer for payouts for that.
The Verdict
It Depends on Your Needs
Why?
On published Singapore prices HitPay wins on most rows. It is cheaper on local cards, PayNow and WeChat Pay, much cheaper in person (2.5% + S$0.50 against 3.4% + S$0.50), has free Tap to Pay, and pays out from T+1 where Stripe's default is T+7 calendar days. Its 0.2% software fee and the GST its agreement adds to its fees narrow the gap, and on international cards and GrabPay close it. Stripe is the stronger platform: 24/7 support by email, phone and chat, no contract or closure fee where HitPay's agreement runs a year and renews automatically, better developer tools, and one integration for selling worldwide. That is why Payment Review grades Stripe A and HitPay B. A Singapore SME selling locally, in person or through PayNow will pay less with HitPay. A business building its own product, selling subscriptions or overseas, or needing support at any hour will get more from Stripe.
Feature by feature
Detailed Comparison
Filter Options
Online payment rates (Singapore, as published October 2026)
| Feature | HitPay | Stripe |
|---|---|---|
| Local cards, online | 2.8% + S$0.50 Winner | 3.4% + S$0.50 |
| Standard published rates for a Singapore-based account; neither charges a setup or monthly fee. HitPay adds 0.2% when the payment is taken through its payment links, invoicing, online store or recurring billing, or through most plugins, and 0.5% through its Shopify app; even at 3.0% + S$0.50 it is below Stripe's rate. Stripe includes Payment Links and Checkout at no extra charge and applies card pricing to Apple Pay and Google Pay. HitPay's Merchant Services Agreement (cl. 3.3) says its fees are exclusive of GST unless stated otherwise, and UOB's HitPay page says its prices are subject to GST; Stripe says GST applies to certain of its fees, naming Connect, Terminal hardware and Radar, and does not list card processing. GST also applies to HitPay's S$0.50 fixed fee, so with 9% added HitPay is cheaper only on payments above about S$13, or about S$35 through its links or plugins. | ||
| International cards, online | 3.65% + S$0.50 | 3.9% + S$0.50 (3.4% + 0.5%) |
| Stripe lists international cards as its domestic rate plus 0.5%. Both add 2% when a currency conversion is needed. HitPay's published rate is lower, but the gap is narrow: through HitPay's own links or plugins it is 3.85% + S$0.50, and if 9% GST is added to HitPay's fee (its agreement says fees exclude GST) it is above Stripe's 3.9% + S$0.50. No winner is given for that reason. | ||
| Cost of a S$100 local card sale, online | S$3.30 (S$3.50 via HitPay links or plugins) Winner | S$3.90 |
| Processing fees only, from each company's published rates. The HitPay figure in brackets includes its 0.2% software or plugin fee. If 9% GST is added to HitPay's fee, the figures become about S$3.60 and S$3.82, still below Stripe's S$3.90. | ||
| PayNow, online | 0.65% + S$0.30 (S$100+); 0.9%, min S$0.20 (below S$100) Winner | 1.3% |
| HitPay is cheaper on any PayNow payment above about S$15 (about S$17 if 9% GST is added to its fee); below that its S$0.20 minimum makes Stripe's 1.3% cheaper (S$0.13 against S$0.20 on a S$10 payment). On a S$200 payment HitPay charges S$1.60 and Stripe S$2.60. HitPay also publishes an in-person PayNow rate of 0.4% (minimum S$0.10); Stripe's pricing page lists no in-person PayNow rate. | ||
| GrabPay, online | 3% | 3.3% |
| HitPay's base rate is lower, but it rises to 3.2% through its own payment links or plugins, and to about 3.5% if 9% GST is also added to its fee (its agreement says fees exclude GST), above Stripe's 3.3%. No winner is given for that reason. HitPay also lists GrabPay at 2.2% in person and ShopeePay at 3% online and 1.8% in person; Stripe's Singapore pricing page lists no ShopeePay rate. | ||
| WeChat Pay, online | 1.5% Winner | 2.2% + S$0.35 |
| Stripe charges the same 2.2% + S$0.35 for Alipay. HitPay's pricing page names no Alipay rate; it lists a 1.5% cross-border rate for customers paying from China without naming the method. HitPay stays cheaper with its 0.2% software fee and 9% GST added. | ||
Local cards, online
HitPay
2.8% + S$0.50
Winner
Stripe
3.4% + S$0.50
Standard published rates for a Singapore-based account; neither charges a setup or monthly fee. HitPay adds 0.2% when the payment is taken through its payment links, invoicing, online store or recurring billing, or through most plugins, and 0.5% through its Shopify app; even at 3.0% + S$0.50 it is below Stripe's rate. Stripe includes Payment Links and Checkout at no extra charge and applies card pricing to Apple Pay and Google Pay. HitPay's Merchant Services Agreement (cl. 3.3) says its fees are exclusive of GST unless stated otherwise, and UOB's HitPay page says its prices are subject to GST; Stripe says GST applies to certain of its fees, naming Connect, Terminal hardware and Radar, and does not list card processing. GST also applies to HitPay's S$0.50 fixed fee, so with 9% added HitPay is cheaper only on payments above about S$13, or about S$35 through its links or plugins.
International cards, online
HitPay
3.65% + S$0.50
Stripe
3.9% + S$0.50 (3.4% + 0.5%)
Stripe lists international cards as its domestic rate plus 0.5%. Both add 2% when a currency conversion is needed. HitPay's published rate is lower, but the gap is narrow: through HitPay's own links or plugins it is 3.85% + S$0.50, and if 9% GST is added to HitPay's fee (its agreement says fees exclude GST) it is above Stripe's 3.9% + S$0.50. No winner is given for that reason.
Cost of a S$100 local card sale, online
HitPay
S$3.30 (S$3.50 via HitPay links or plugins)
Winner
Stripe
S$3.90
Processing fees only, from each company's published rates. The HitPay figure in brackets includes its 0.2% software or plugin fee. If 9% GST is added to HitPay's fee, the figures become about S$3.60 and S$3.82, still below Stripe's S$3.90.
PayNow, online
HitPay
0.65% + S$0.30 (S$100+); 0.9%, min S$0.20 (below S$100)
Winner
Stripe
1.3%
HitPay is cheaper on any PayNow payment above about S$15 (about S$17 if 9% GST is added to its fee); below that its S$0.20 minimum makes Stripe's 1.3% cheaper (S$0.13 against S$0.20 on a S$10 payment). On a S$200 payment HitPay charges S$1.60 and Stripe S$2.60. HitPay also publishes an in-person PayNow rate of 0.4% (minimum S$0.10); Stripe's pricing page lists no in-person PayNow rate.
GrabPay, online
HitPay
3%
Stripe
3.3%
HitPay's base rate is lower, but it rises to 3.2% through its own payment links or plugins, and to about 3.5% if 9% GST is also added to its fee (its agreement says fees exclude GST), above Stripe's 3.3%. No winner is given for that reason. HitPay also lists GrabPay at 2.2% in person and ShopeePay at 3% online and 1.8% in person; Stripe's Singapore pricing page lists no ShopeePay rate.
WeChat Pay, online
HitPay
1.5%
Winner
Stripe
2.2% + S$0.35
Stripe charges the same 2.2% + S$0.35 for Alipay. HitPay's pricing page names no Alipay rate; it lists a 1.5% cross-border rate for customers paying from China without naming the method. HitPay stays cheaper with its 0.2% software fee and 9% GST added.
Best For Your Business
Recommendations based on your business type
Hawker stall, café or shop taking mostly PayNow and local cards in person
Recommended
HitPay
HitPay charges 0.4% on in-person PayNow and 2.5% + S$0.50 on local cards (2.7% + S$0.50 if its 0.2% POS software fee applies), sells a S$30 PayNow Soundbox, and offers free Tap to Pay. Stripe Terminal charges 3.4% + S$0.50 and adds S$0.15 per Tap to Pay authorisation. Stripe's pricing page lists no in-person PayNow rate. On card payments of a few dollars, GST on HitPay's fixed fee (its agreement says fees exclude GST) can erase its card saving.
Small online store on WooCommerce selling to Singapore customers
Recommended
HitPay
Even with its 0.2% plugin fee, HitPay's 3.0% + S$0.50 on local cards undercuts Stripe's 3.4% + S$0.50 (on orders above about S$35 if 9% GST is added to HitPay's fee), and it charges 0.65% + S$0.30 on PayNow against Stripe's 1.3%. Its next-day payout also beats Stripe's T+7.
SaaS or app business building its own checkout
Recommended
Stripe
Stripe's API, client libraries, Elements and Billing are built for this, and it supports 100+ payment methods and 135+ currencies through one integration. Expect to pay 3.4% + S$0.50 on local cards plus 0.7% for Billing.
Business that needs support at night or on weekends
Recommended
Stripe
Stripe lists 24/7 support by email, phone and chat. HitPay's live chat and WhatsApp support works weekdays from 9am to 6pm Singapore time.
Business that wants to try a provider without committing
Recommended
Stripe
Stripe has no term and lets you close your account at any time. HitPay's agreement is a one-year term that renews automatically, ended with one month's notice before it expires.
Business processing more than S$50,000 a month
Both. HitPay offers custom pricing to Singapore merchants averaging over S$50,000 a month for six months, and Stripe offers custom pricing, including interchange-plus, for large volumes. Get both quotes in writing.
HitPay: Best for 2 use cases
Stripe: Best for 3 use cases
Frequently Asked Questions
Common questions about this comparison
On most published rates we compared in October 2026, yes. Local cards cost 2.8% + S$0.50 online and 2.5% + S$0.50 in person at HitPay, against 3.4% + S$0.50 at Stripe for both. PayNow is 0.65% + S$0.30 at HitPay (0.9% below S$100) against 1.3% at Stripe. HitPay adds 0.2% when you use its own software or most plugins, and its agreement says its fees exclude GST; it stays cheaper on local cards and PayNow with both counted, except on small card payments (below about S$35 through its software). On international cards and GrabPay the two are close once those are added.
HitPay pays out from T+1, though its compliance team sets card payout timing case by case. Stripe's default payout speed for Singapore accounts is T+7 calendar days. Eligible Stripe accounts can use Instant Payouts for a 1% fee; new accounts are not eligible straight away.
Yes. HitPay charges 0.65% + S$0.30 on online PayNow payments of S$100 or more, 0.9% with a S$0.20 minimum below S$100, and 0.4% in person. Stripe charges 1.3% per successful PayNow payment.
HitPay's Merchant Services Agreement runs for an initial year and renews automatically for further one-year terms; either side can end it with one month's written notice before the term expires. Stripe has no minimum term, and you can close your account at any time with no closure fee.
Yes. Both are listed in the MAS Financial Institutions Directory as Major Payment Institutions under the Payment Services Act. HitPay's licence number is PS20200643. Stripe Payments Singapore Pte. Ltd. says its licence took effect on 1 July 2026.
Both sell the BBPOS WisePad 3 (S$85 at HitPay, S$89 excluding tax at Stripe) and the S700 smart terminal (S$500 at HitPay as the FlexiPOS, S$389 excluding tax at Stripe). HitPay also sells a S$30 PayNow Soundbox and All-in-One terminals, and both support Tap to Pay on a phone.
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