Comparison · Updated October 15, 2026

Razorpay is the largest online payment aggregator in India, founded in Bengaluru in 2014 by Harshil Mathur and Shashank Kumar and licensed by the Reserve Bank of India as an online, offline and cross-border payment aggregator. It charges a published flat 2% platform fee plus 18% GST on domestic cards, UPI, netbanking and wallets, with no setup fee, no annual charge and free refunds, and reported operating revenue of ₹3,783 crore for the year to March 2025 on an annualised payment volume it put at $180 billion. The product is genuinely good and the pricing is clear; the reason it does not grade higher is the other side of the ledger: a Trustpilot score of 1.4 from 449 reviews dominated by frozen accounts and held settlements, a year-long RBI ban on onboarding new merchants that ended in December 2023, and a corporate story — a March 2025 reverse flip from the United States to India, a one-time charge that pushed it into loss, and a confidential IPO filing in June 2026 — that is still being written.

CCAvenue is one of India's oldest online payment gateways. Founder Vishwas Patel launched it in 2001, and it now belongs to AvenuesAI Limited, the listed company called Infibeam Avenues until January 2026. The company is headquartered in GIFT City, Gandhinagar. This review covers the Indian business, which is for websites owned by Indian entities; CCAvenue runs separate sites for the UAE, Saudi Arabia and the USA. CCAvenue is an RBI-authorised payment aggregator. You sign its Master Service Agreement as a sub-merchant, customer payments land in its escrow account, and it pays you out after deducting fees. As of October 2026 the standard online rate is a 2.00% platform fee on domestic cards, netbanking, wallets and UPI, plus 18% GST. Domestic corporate cards and Amex or Diners cost 3%, international cards 3% and multi-currency processing 3.5%. There is no setup fee, but an annual software charge of ₹1,200 plus GST applies from the second financial year. In-store (offline) pricing is on request. The FAQ says payouts are weekly unless your agreement says otherwise. The terms let CCAvenue suspend settlements during an investigation, without paying interest. Payment-method coverage is very broad. Public merchant reviews are few but mostly negative, and they centre on held funds and support that does not respond.
Razorpay and CCAvenue publish almost the same headline price: a 2% platform fee on domestic cards, UPI, net banking and wallets, with 18% GST added to the fee, so 2.36% all-in. Both charge 3% on Amex, Diners, corporate and international cards. The differences are in the detail. CCAvenue charges 2% on credit-card EMI where Razorpay charges 3%, but 3.5% on cardless EMI where Razorpay charges 3%. CCAvenue adds an annual software charge of ₹1,200 + GST from the second financial year and 0.20% on Shopify; Razorpay has no annual fee and runs a 0% offer for new merchants. Razorpay settles domestic payments on T+2 working days; CCAvenue's FAQ says payouts are weekly unless your agreement says otherwise. CCAvenue's agreement needs 30 days' notice from either side to end it without cause; Razorpay can close an account at any time. Both are RBI-authorised payment aggregators, and both are graded B- on Payment Review.
Razorpay suits Indian businesses that want money in the bank on T+2, no annual fee, a 0% start and a percentage-priced subscriptions add-on.
CCAvenue suits Indian businesses with many credit-card EMI customers and those that value 30 days' notice before their gateway can end the agreement without cause.
The everyday price is the same, 2% + 18% GST on both, and both are graded B- on Payment Review, so the choice turns on your payment mix and cash flow. Razorpay wins for most small and new online businesses: it pays out on T+2 rather than weekly, charges no annual fee and starts new merchants at 0%. CCAvenue wins where credit-card EMI is a large share of sales, because its 2% EMI rate beats Razorpay's 3% and the saving covers its ₹1,200 + GST annual charge from about ₹1.2 lakh a year of EMI sales. It also gives you 30 days' notice before it can end the agreement without cause.
| Feature | Razorpay | CCAvenue |
|---|---|---|
| Domestic cards, net banking and wallets | 2% + GST | 2% + GST |
| The same on both: 2.36% with GST, or ₹23.60 on a ₹1,000 sale. Razorpay's standard plan lists a 2% platform fee. CCAvenue's standard plan lists a 2.00% platform fee for domestic credit, debit and prepaid cards, wallets, net banking and UPI, and says 'Commercials may differ based on merchant categories'. Both offer custom pricing for larger businesses (Razorpay's Enterprise plan, CCAvenue's Custom plan). | ||
| UPI | 2% + GST (platform fee) | 2% + GST (platform fee) |
| Both pricing pages put UPI under the 2% platform fee. Razorpay says UPI 'carries zero MDR by RBI mandate' and its 2% is a platform fee, not MDR. CCAvenue's terms say its platform fees 'include zero MDR for transactions made via RuPay Debit Cards and UPI, as mandated', and its standard-plan description lists 'UPI (PPI Wallet & Credit Line)'; ask CCAvenue how bank-account UPI will be billed on your account. Two rule changes matter here. A Ministry of Finance notification (S.O. 5067(E), Gazette of India, 14 September 2026) now names only RuPay debit cards and UPI payments up to ₹2,000 as modes on which no charge may be imposed. NPCI had scheduled a 0.4% MDR on merchant UPI payments above ₹2,000 (capped at ₹300 from ₹75,000) to start on 15 October 2026, but on 13 October 2026 it deferred the start until after Diwali, on a date still to be notified. Neither gateway's pricing page mentions the change as of 15 October 2026, so ask each how it will bill UPI above ₹2,000 once the MDR starts. | ||
| Credit card on UPI | 2.15% + GST | 2.15% + GST |
| The same on both. Razorpay's figure comes from its pricing blog (updated October 2026); its standard-plan page does not list it. | ||
| Credit-card EMI | 3% + GST | 2% + GST Winner |
| CCAvenue lists 2% on credit-card EMI, except Amex and Diners EMI at 3%. Razorpay's standard plan puts credit-card, debit-card and cardless EMI at 3%. On a ₹50,000 EMI sale that is ₹590 less on CCAvenue, GST included. | ||
| Cardless EMI | 3% + GST Winner | 3.5% + GST |
| Razorpay's standard plan and pricing blog put cardless EMI at 3%; CCAvenue lists 3.5%. | ||
| Amex and Diners cards | 3% + GST | 3% + GST |
| 3.54% with GST on both. CCAvenue's 3% also covers Amex and Diners EMI. | ||
| Corporate (business) credit cards | 3% + GST | 3% + GST |
| Domestic corporate or commercial credit cards on both. | ||
| International cards | 3% + GST | 3% + GST |
| Razorpay's international payments page says 'Up to 3%' on cards. Both need international payments approved before they are switched on. CCAvenue charges 3.5% + GST if your customer pays in a foreign currency through its multi-currency processing. | ||
Recommendations based on your business type

Razorpay's 0% offer for the first 90 days or ₹5 lakh, no annual fee and T+2 payouts suit a business watching cash flow. CCAvenue charges the same 2% but pays weekly by default and adds ₹1,200 + GST a year from the second year.

CCAvenue charges 2% + GST on credit-card EMI against Razorpay's 3%. Above about ₹1.2 lakh a year of credit-card EMI, that saving outweighs CCAvenue's annual charge. If customers mostly use cardless EMI, Razorpay is cheaper at 3% against 3.5%.

CCAvenue adds 0.20% + GST to every payment through its Shopify plugin, making domestic cards 2.20% + GST. Razorpay lists no Shopify surcharge.
Both. Razorpay charges a 0.5% add-on per subscription payment (limited-time; 0.9% standard). CCAvenue charges fixed fees per card mandate (₹15 plus ₹1 + ₹1). The fixed fee is cheaper on large recurring amounts and the percentage on small ones, so price your own average bill.

Both charge 3% + GST on international cards. Razorpay lists 135 currencies and holds an RBI cross-border aggregator authorisation; CCAvenue lists 27 currencies and charges 3.5% + GST when customers pay in their own currency.
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