Westlake Village, California, United StatesFact-checked August 30, 2026
Bankful Review
B-A high-risk-friendly gateway that does the one thing almost nobody in high risk does: it publishes its prices. Bankful sells gateway plans off a public page — $0 a month with a $50 monthly minimum and $0.15 a transaction at the bottom, $495 a month and $0.08 a transaction at the top — and lists the add-on costs alongside them, down to $38 per Ethoca alert and $1.60 per eCheck authentication. It is an officially supported third-party gateway for WooCommerce and works with BigCommerce, Wix, Ecwid and Shopify, and it accepts categories those platforms' own processors decline: CBD, nutraceuticals, firearms, tobacco, adult, dating, bail bonds and tech support. The reservations are substantial and you should weigh them properly. The card processing rate — the number that actually determines your cost — is not published, only the gateway fee on top of it. The independent record is polarised: an A+ Better Business Bureau file, accredited since 2020, against a 2.1 Trustpilot score where 91% of eleven reviews are one star. And Bankful shares a suite address and a co-founder with eMerchantBroker, so treat the two as one commercial relationship rather than two quotes.
- Rate from
- Here is the distinction that matters most with Bankful, and it is easy to miss. What the pricing page publishes is the gateway cost — a monthly plan fee, a monthly minimum and a per-transaction fee — not the discount rate. Bankful's own explanation is that it charges transaction-based fees and applicable card network pass-through fees based on industry risk and processing profile, with the credit card processing rates themselves referred out to the merchant services agreement. So the published $0.08 to $0.15 per transaction is what you pay on top of a percentage rate that is quoted privately and, for a high-risk category, is likely to be the dominant line on your statement. Ask for the effective rate — total fees divided by volume — for a merchant in your specific category, and get it in writing before you sign.
- Monthly
- Published, unusually. Four card-processing gateway plans: Basic at $0 a month with a $50 monthly minimum and $0.15 per transaction; Plus at $25 a month, $50 minimum and $0.10; Premium at $95 a month, no minimum and $0.08; and API Concierge at $495 a month, no minimum and $0.08. Four alternative-payment plans sit alongside: eCheck at $10 a month, Crypto eCommerce at $10, Crypto eCommerce with off-ramp at $15 and LocalPay at $15, each with a $25 monthly minimum and $0.15 per transaction. Note the monthly minimum on the two cheapest card plans: at $50, the Basic plan's $0 headline is a $50 floor unless you are already processing enough for per-transaction fees to clear it.
- Payout
- Bankful does not publish settlement timing, reserve percentages or reserve hold periods anywhere, and for a high-risk merchant those are the terms that decide whether a business survives its first bad month. Its own guidance to readers is that a reputable high-risk gateway should disclose rolling reserve percentages and release timelines up front — advice worth holding Bankful to during your own negotiation. Ask for the reserve percentage, the hold period, the release schedule and the settlement timetable in writing, and treat their absence from a proposal as a reason to keep shopping.
- Contract
- Not published. Bankful posts plan pricing but no standard merchant agreement, so term length, auto-renewal and termination rights are invisible until you are in the process. Its billing explainer says all fees are disclosed during onboarding, documented in the merchant agreement and shown on merchant statements — which is a commitment to disclosure at signing rather than before it.
- Headquarters
- Westlake Village, California, United States
Connect with Bankful
Tell them what you need. This goes to Bankful only.
Best for
High-risk e-commerce merchants on WooCommerce, BigCommerce, Wix, Ecwid or Shopify who have been declined by their platform's built-in processor, and who value being able to see gateway costs before starting a sales conversation.
How it scores
Pricing3.0
Features3.5
Ease of use3.5
Support2.5
Contract2.5
Reputation score2.5
What it costs
Details →- Online
- Here is the distinction that matters most with Bankful, and it is easy to miss. What the pricing page publishes is the gateway cost — a monthly plan fee, a monthly minimum and a per-transaction fee — not the discount rate. Bankful's own explanation is that it charges transaction-based fees and applicable card network pass-through fees based on industry risk and processing profile, with the credit card processing rates themselves referred out to the merchant services agreement. So the published $0.08 to $0.15 per transaction is what you pay on top of a percentage rate that is quoted privately and, for a high-risk category, is likely to be the dominant line on your statement. Ask for the effective rate — total fees divided by volume — for a merchant in your specific category, and get it in writing before you sign.
- Monthly
- Published, unusually. Four card-processing gateway plans: Basic at $0 a month with a $50 monthly minimum and $0.15 per transaction; Plus at $25 a month, $50 minimum and $0.10; Premium at $95 a month, no minimum and $0.08; and API Concierge at $495 a month, no minimum and $0.08. Four alternative-payment plans sit alongside: eCheck at $10 a month, Crypto eCommerce at $10, Crypto eCommerce with off-ramp at $15 and LocalPay at $15, each with a $25 monthly minimum and $0.15 per transaction. Note the monthly minimum on the two cheapest card plans: at $50, the Basic plan's $0 headline is a $50 floor unless you are already processing enough for per-transaction fees to clear it.
- Chargeback
- Dispute tooling is priced per alert rather than per chargeback, and the numbers are published on the Premium plan: $38 per Ethoca alert, $20 per Verifi alert and $17 per RDR. Bankful states separately that chargeback fees apply only if a dispute occurs, but does not publish the chargeback fee itself — that sits in the merchant agreement with the discount rate.
What others rate them
Details →- BBB
- null
- TRUSTPILOT
- 2.1
The takeB-
Bankful is worth a shortlist place for one strong reason and worth caution for several others. The strong reason is disclosure: it publishes a real gateway price list, down to per-alert dispute costs and per-authentication eCheck fees, in a corner of the market where almost every competitor answers 'it depends'. Combined with official WooCommerce support and integrations for BigCommerce, Wix, Ecwid and Shopify, that makes it a genuinely practical option for a CBD, nutraceutical, firearms or dating merchant whose platform's built-in processor has already said no. The caution is that the published price is the smaller half of the bill. The discount rate, the chargeback fee, the reserve percentage, the reserve hold period, the settlement timetable and the contract term are all unpublished, and for a high-risk account those terms matter more than the gateway fee does. The independent record is genuinely split — an A+ BBB file, accredited since 2020, against a 2.1 Trustpilot score where 91% of eleven reviews are one star, several alleging billing continuing after cancellation. Approach it as a serious candidate whose contract needs reading line by line, and do not treat a quote from Bankful and one from eMerchantBroker as two independent options.
Skip if you
Sell in-person and need card-present hardware, need a published discount rate before committing, cannot tolerate an undisclosed reserve, or would be badly damaged by a billing dispute after cancellation.
Chapter 1
Should you choose Bankful?
The headline take, the audiences it's right (and wrong) for, and the genuine differentiators behind the verdict.
About
A high-risk-friendly gateway that does the one thing almost nobody in high risk does: it publishes its prices. Bankful sells gateway plans off a public page — $0 a month with a $50 monthly minimum and $0.15 a transaction at the bottom, $495 a month and $0.08 a transaction at the top — and lists the add-on costs alongside them, down to $38 per Ethoca alert and $1.60 per eCheck authentication. It is an officially supported third-party gateway for WooCommerce and works with BigCommerce, Wix, Ecwid and Shopify, and it accepts categories those platforms' own processors decline: CBD, nutraceuticals, firearms, tobacco, adult, dating, bail bonds and tech support. The reservations are substantial and you should weigh them properly. The card processing rate — the number that actually determines your cost — is not published, only the gateway fee on top of it. The independent record is polarised: an A+ Better Business Bureau file, accredited since 2020, against a 2.1 Trustpilot score where 91% of eleven reviews are one star. And Bankful shares a suite address and a co-founder with eMerchantBroker, so treat the two as one commercial relationship rather than two quotes.
Pros, cons, and audience
Pros
- Gateway pricing is published in detail, which is close to unheard of in high risk: four card plans from $0 to $495 a month with per-transaction fees from $0.15 down to $0.08, four alternative-payment plans at $10 to $15, and the add-ons priced openly — 0.006 of volume for cart connection, $0.05 per transaction for fraud protection, $1.60 per eCheck authentication.
- Dispute tooling is priced per alert on the public page — $38 per Ethoca alert, $20 per Verifi alert, $17 per RDR — so a merchant with a chargeback problem can model the cost of fighting it rather than being quoted after the fact.
- It is an officially supported third-party gateway for WooCommerce and integrates with BigCommerce, Wix, Ecwid and Shopify — precisely the platforms whose native payment products decline the categories Bankful serves.
- The accepted-category list is broad and stated plainly: CBD, adult products, bail bonds, guns and firearms, nutraceuticals, tech support, dating and tobacco, alongside ordinary subscription, dropshipping, apparel, home goods, pet supplies and beauty merchants.
- Alternative rails are real products rather than talking points. eCheck, cryptocurrency acceptance with an optional fiat off-ramp, and LocalPay each have their own plan and their own published price — a meaningful backstop for merchants whose card acceptance is precarious.
- The Better Business Bureau rates Bankful A+ and it has been accredited since 29 September 2020. The one detailed 2025 complaint we found — an undisclosed $950 Visa registration fee — was acknowledged by the company as caused by outdated documentation and refunded in full on 16 October 2025, which is the right way to handle a billing error.
Cons
- The published prices are gateway fees, not processing rates. Bankful states its card processing rates are set by industry risk and processing profile and live in the merchant agreement, so the percentage that will dominate your statement is exactly the number that is not on the pricing page.
- The Trustpilot record is bad: a 2.1 TrustScore across 11 reviews, 91% of them one star. The recurring allegations are monthly fees continuing after cancellation, unanswered emails, and merchants saying they were assured of high-risk approval and then declined or shut off shortly after setup. The sample is small, but the pattern is consistent and the same cancellation-billing complaint appears independently on the BBB file.
- Nothing about reserves is published — no percentage, no hold period, no release schedule — even though Bankful's own guidance says a reputable high-risk gateway should disclose exactly those. For a high-risk merchant, an undisclosed rolling reserve is a larger commercial risk than the gateway fee.
- The $0 Basic plan carries a $50 monthly minimum and the $25 Plus plan the same, so the entry price is effectively $50 a month until your per-transaction fees exceed it. That is fair, and it is also not what the headline says.
- Bankful and eMerchantBroker — already reviewed on this site — share a suite address at 2985 E Hillcrest Drive, Suite 209 in the Westlake Village and Thousand Oaks area, and Blair Thomas is credited as a co-founder of both. Neither company presents them as one group, and we found no formal statement of the relationship, but a merchant collecting comparison quotes should know the two are not arm's length.
- The founding date cannot be established. The BBB profile says the business started 29 April 2014, Crunchbase says 2016, a founder profile dates it to 2011, and Bankful's own site claims over 15 years of experience serving regulated industries. We have left the founding year off this listing rather than pick one.
- There is no card-present product and no contract terms of any kind published — no term length, no auto-renewal clause, no termination provisions. Everything except the gateway plan is negotiated privately.
- Several Trustpilot reviewers allege being placed on the MATCH register, the card networks' terminated-merchant file, after their account ended. We could not verify any individual account of this and MATCH listings originate with an acquirer rather than a gateway, but a merchant should ask directly which acquiring bank underwrites their account and under what circumstances that bank files a MATCH listing.
What makes them different
The genuine differentiator
It is the rare high-risk provider that publishes a price list at all. Eight plans, with volume-based add-on rates and per-alert dispute pricing set out in the open, is more than most of this market will tell you before an underwriting call — and it lets you at least compare the gateway layer like for like.
How we score it
3
Pricing Transparency
3.5
Feature Set
3.5
Ease of Use
2.5
Customer Support
2.5
Contract Terms
2.5
Industry Reputation
Chapter 2
What it costs
Real-world cost at three volumes, plus the rates, fees, payouts, and contract terms that drive them.
What Bankful actually costs
Estimated annual cost at three realistic processing volumes, using Bankful’s published online rate plus monthly fees. Real costs vary with average transaction size, chargeback rate, and any negotiated terms.
Small business
$10K/mo volume · ~$75 avg transaction
$3.6K/year
≈ $301/mo · 3.01% effective rate
Growing merchant
$50K/mo volume · ~$100 avg transaction
$18K/year
≈ $1.5K/mo · 2.98% effective rate
High volume
$250K/mo volume · ~$150 avg transaction
$89K/year
≈ $7.4K/mo · 2.95% effective rate
Pricing details
A high-risk gateway with a price list
Almost every provider serving high-risk merchants answers the pricing question the same way: it depends on your category, your volume and your chargeback history, so let us set up a call. Bankful publishes a price list instead. Four card gateway plans run from Basic at $0 a month with a $50 monthly minimum and $0.15 per transaction, through Plus at $25 and Premium at $95, to API Concierge at $495 a month with a $0.08 transaction fee. Four alternative-payment plans — eCheck, crypto e-commerce, crypto with a fiat off-ramp, and LocalPay — sit alongside at $10 to $15 a month.
The add-ons are published too, at a level of detail most competitors would consider commercially sensitive: cart connection at 0.006 of volume, dropping to 0.0055 on Premium; API connection at 0.003; fraud protection at $0.05 per transaction; SMS invoicing at $0.10 or $0.05 per message; eCheck at 0.02 of volume plus $1.60 per authentication and $0.50 per balance check. Dispute alerts are priced individually — $38 per Ethoca alert, $20 per Verifi, $17 per RDR — which lets a merchant with a chargeback problem cost out the response before committing to it.
The number that is missing
Read that price list carefully and you will notice it never mentions a percentage of the sale. That is deliberate and Bankful is fairly clear about it: it charges transaction-based fees and applicable card network pass-through fees based on industry risk and processing profile, and points to the merchant agreement for the credit card processing rates themselves. In other words, the published figures cover the gateway; the discount rate is quoted privately.
For a low-risk merchant that would be a modest omission. For a CBD or nutraceutical seller, where rates commonly run several times the mainstream norm, it is the omission that matters most. Nor are reserves published: no percentage, no hold period, no release schedule, no settlement timetable. Bankful's own editorial content argues that a reputable high-risk gateway publishes exactly those things. It is a reasonable standard, and worth applying to the company that wrote it.
Why merchants end up here
The distribution story is the practical one. Bankful is an officially supported third-party gateway for WooCommerce and integrates with BigCommerce, Wix, Ecwid and Shopify — the platforms whose built-in payment products decline CBD, firearms, nutraceuticals, tobacco, adult and dating outright. A merchant on one of those carts, already built and already trading, is not looking for a philosophy of payments. They are looking for something that will connect to the store they have and take the product they sell. Bankful is one of a short list of answers.
The alternative rails reinforce that. eCheck gives a bank-debit fallback when card acceptance is fragile, and cryptocurrency acceptance with an optional off-ramp to fiat is a genuine product with a published price rather than a press release. For a merchant whose category has lost its processor once already, having a second and third rail configured is prudent rather than exotic.
The reputation is genuinely split, and both halves are real
On one side, the Better Business Bureau rates Bankful A+ and has accredited it since 29 September 2020. The detailed 2025 complaint we located describes a $950 Visa registration fee debited without prior disclosure; Bankful acknowledged that outdated documentation caused the confusion and refunded the full $950 on 16 October 2025. That is a company handling an error properly.
On the other, the Trustpilot profile carries a 2.1 TrustScore across eleven reviews, 91% of them one star. The complaints are specific: monthly fees still being taken after cancellation, including from merchants who say they never processed; emails going unanswered; assurances of high-risk approval followed by a decline or a shutdown shortly after setup. Several reviewers also say they ended up on the MATCH register — the card networks' terminated-merchant file — which is a serious consequence, though MATCH listings are filed by an acquiring bank and not by a gateway, and we could not verify any individual account.
Eleven reviews is a small and self-selecting sample, and we would not read 2.1 as the average merchant experience. But the cancellation-billing complaint appears on the BBB file as well as on Trustpilot, from different people, which makes it the pattern rather than an outlier. Cancel in writing, keep proof, and check the next two statements.
Who you are actually dealing with
One structural fact belongs in any comparison. Bankful's BBB profile gives its address as 2985 E Hillcrest Drive, Suite 209 — the same suite in the same building that eMerchantBroker.com, another high-risk provider reviewed on this site, lists as its own, described variously as Westlake Village or Thousand Oaks. Blair Thomas is credited as a co-founder of both. eMerchantBroker's terms reference Bankful's Fraud Shield tooling.
Neither company publishes a statement of the relationship and we found no filing establishing common ownership, so this is shared premises and a shared founder rather than a proven corporate structure. It is still worth knowing. If you are collecting three quotes to make sure you are not being taken advantage of, and two of them come from the same suite, you have two quotes.
The founding date is similarly unresolved. The BBB says the business started on 29 April 2014, Crunchbase says 2016, a founder profile puts it at 2011, and Bankful's own site claims over fifteen years of experience in regulated industries. We have left the year off this listing rather than pick a number we cannot stand behind.
How to buy it sensibly
Bankful earns a shortlist place for a high-risk e-commerce merchant on a mainstream cart, and the published gateway pricing is a real advantage — it lets you compare one layer of the stack honestly, which is more than most of this market permits.
Then do the work the price list does not do for you. Get the discount rate for your category, the chargeback fee, the reserve percentage and hold period, the release schedule, the settlement timetable, the contract term and the cancellation procedure — all in writing, before signing. Ask which acquiring bank underwrites the account, because that bank, not Bankful, decides on holds, terminations and MATCH filings. And if you already have a quote from eMerchantBroker, count these as one option, not two.
Processing Rates
Online
Here is the distinction that matters most with Bankful, and it is easy to miss. What the pricing page publishes is the gateway cost — a monthly plan fee, a monthly minimum and a per-transaction fee — not the discount rate. Bankful's own explanation is that it charges transaction-based fees and applicable card network pass-through fees based on industry risk and processing profile, with the credit card processing rates themselves referred out to the merchant services agreement. So the published $0.08 to $0.15 per transaction is what you pay on top of a percentage rate that is quoted privately and, for a high-risk category, is likely to be the dominant line on your statement. Ask for the effective rate — total fees divided by volume — for a merchant in your specific category, and get it in writing before you sign.
Card-not-present, e-commerce, and online payments
Fees
Monthly Fee
Published, unusually. Four card-processing gateway plans: Basic at $0 a month with a $50 monthly minimum and $0.15 per transaction; Plus at $25 a month, $50 minimum and $0.10; Premium at $95 a month, no minimum and $0.08; and API Concierge at $495 a month, no minimum and $0.08. Four alternative-payment plans sit alongside: eCheck at $10 a month, Crypto eCommerce at $10, Crypto eCommerce with off-ramp at $15 and LocalPay at $15, each with a $25 monthly minimum and $0.15 per transaction. Note the monthly minimum on the two cheapest card plans: at $50, the Basic plan's $0 headline is a $50 floor unless you are already processing enough for per-transaction fees to clear it.
Recurring monthly account fee
Statement Fee
The add-ons are where the plans diverge, and they are charged on volume as well as per event. Cart connection runs at 0.006 of volume on Basic, Plus and the alternative plans and 0.0055 on Premium; API connection is 0.003 of volume on API Concierge. eCheck costs 0.02 of volume plus $1.60 per authentication and $0.50 per balance check on Plus, dropping to 0.01 of volume on Premium. Crypto e-commerce runs 0.01 of volume, or 0.02 with off-ramp. Fraud protection is $0.05 per transaction, and SMS invoicing $0.10 per message on Plus or $0.05 on Premium. Model your own mix rather than comparing headline plan fees, because two merchants on the same plan can pay very different totals.
Monthly account statement and reporting fee
Chargeback Fee
Dispute tooling is priced per alert rather than per chargeback, and the numbers are published on the Premium plan: $38 per Ethoca alert, $20 per Verifi alert and $17 per RDR. Bankful states separately that chargeback fees apply only if a dispute occurs, but does not publish the chargeback fee itself — that sits in the merchant agreement with the discount rate.
Per-incident chargeback dispute fee
Payouts
Standard Payout Time
Bankful does not publish settlement timing, reserve percentages or reserve hold periods anywhere, and for a high-risk merchant those are the terms that decide whether a business survives its first bad month. Its own guidance to readers is that a reputable high-risk gateway should disclose rolling reserve percentages and release timelines up front — advice worth holding Bankful to during your own negotiation. Ask for the reserve percentage, the hold period, the release schedule and the settlement timetable in writing, and treat their absence from a proposal as a reason to keep shopping.
Regular deposit schedule to your bank account
Contract Terms
Contract Length
Not published. Bankful posts plan pricing but no standard merchant agreement, so term length, auto-renewal and termination rights are invisible until you are in the process. Its billing explainer says all fees are disclosed during onboarding, documented in the merchant agreement and shown on merchant statements — which is a commitment to disclosure at signing rather than before it.
Required commitment period
Cancellation Process
Not published, and this is where the complaint record concentrates. Reviewers on both Trustpilot and the Better Business Bureau describe monthly fees continuing to be debited after they asked to close the account, including in cases where they say they never processed at all. Get the cancellation method, the notice period and the effective date in writing, cancel in writing with proof of delivery, and check the following two statements rather than assuming the debits stopped.
How to terminate your account
Bankful Pricing Calculator
Estimate your monthly costs
Pick a published plan, enter your volume and transaction profile, and we’ll compute the math the same way an underwriter would. Real costs vary with card mix, chargeback rate, and any negotiated terms.
$
$
Estimated Monthly Cost
$16.00
Effective Rate
0.16%
Per-transaction fees ($0.08 × 200)$16.00
Number of transactions200
Flat all-in rate (interchange built in)
Chapter 3
What you actually get
Products, integrations, payment-type coverage, security posture, and how their support holds up in practice.
Products & Services
gateway
Card processing gateway
The core product: a hosted and API-accessible gateway for card acceptance, sold in four published plans from $0 to $495 a month. Bankful positions it as an intelligent gateway with routing and risk features rather than a simple pass-through.
payment processing
High-risk merchant account placement
Bankful describes itself as orchestrating merchant accounts, gateway integration and support for high-risk industries other providers turn away — CBD, adult products, bail bonds, guns and firearms, nutraceuticals, tech support, dating and tobacco — while also serving medium and low-risk categories including subscription, dropshipping, apparel and pet supplies.
ach
eCheck and ACH
Bank-debit acceptance sold either as an add-on to a card plan or as a standalone $10-a-month plan. Priced at 0.02 of volume on Plus and 0.01 on Premium, plus $1.60 per authentication and $0.50 per balance check — a useful backstop for categories where card acceptance is fragile.
other
Crypto acceptance and LocalPay
Cryptocurrency e-commerce acceptance at 0.01 of volume, or 0.02 with an off-ramp that converts to fiat, plus LocalPay for local alternative payment methods. Genuinely unusual to find priced on a public page rather than quoted.
other
Chargeback and fraud tooling
Ethoca and Verifi dispute alerts and Rapid Dispute Resolution, priced per alert at $38, $20 and $17 respectively on the Premium plan, alongside fraud screening at $0.05 per transaction. For a high-risk merchant fighting a chargeback ratio, these are the tools that keep an account alive.
ecommerce
Platform integrations
An officially supported third-party gateway for WooCommerce, with integrations for BigCommerce, Wix, Ecwid and a Shopify app — the platforms whose own built-in processors decline the categories Bankful accepts.
Support & Contact
Chapter 4
What others say
Synthesis of third-party platform reviews and industry ratings — agreements, disagreements, and which signals to weight.
Platform Ratings
Aggregated Trust Score
Based on 11 reviews across 2 rating platforms
2.1
out of 5
Overall Rating
Better Business Bureau
0 reviews
Reviewer Notes
Letter grade A+, BBB accredited since 29 September 2020, address given as 2985 E Hillcrest Dr Ste 209, Westlake Village. A 2025 complaint over an undisclosed $950 Visa registration fee was resolved with a full refund on 16 October 2025, the company attributing it to outdated documentation. A separate reviewer reports monthly fees continuing after account closure.
Trustpilot
Reviewer Notes
91% one star across a small sample of eleven reviews, seven of them in the last twelve months. The recurring themes are monthly fees debited after cancellation, unanswered support email, approval assurances followed by decline or shutdown, and merchants saying they were subsequently placed on the MATCH register. Small sample, but the cancellation-billing complaint is corroborated independently on the BBB file.
Chapter 6
Common questions
Frequently Asked Questions
Pricing
Bankful publishes its gateway plans, which is genuinely rare in high-risk payments — but the published number is not your whole cost. The card plans are Basic at $0 a month with a $50 monthly minimum and $0.15 per transaction; Plus at $25 a month, $50 minimum, $0.10 per transaction; Premium at $95 a month, no minimum, $0.08; and API Concierge at $495 a month, no minimum, $0.08. Alternative payment plans — eCheck, crypto, crypto with off-ramp and LocalPay — run $10 to $15 a month with a $25 minimum and $0.15 per transaction. Add-ons are published too: cart connection at 0.006 of volume (0.0055 on Premium), fraud protection at $0.05 per transaction, SMS invoicing at $0.10 or $0.05 per message, eCheck at 0.02 of volume plus $1.60 per authentication and $0.50 per balance check. What is not published is the discount rate — the percentage of each sale. Bankful says that is set by industry risk and processing profile and documented in the merchant agreement. For a high-risk merchant that percentage will be the largest number on the statement, so ask for the effective rate for your category in writing before signing.
General
Support
Contracts & Terms
How we evaluated Bankful
We evaluate every payment processor independently — Payment Review does not accept paid placement. Our analysis combines hands-on product testing where possible, public pricing and policy documents, third-party reviews from BBB, Trustpilot, Google, and G2, and employee feedback from sites like Glassdoor and Indeed. We update reviews on a rolling cadence and flag the next review date so readers know how fresh the analysis is.
Last fact-checked August 30, 2026
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