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Nexi
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Milan, ItalyFact-checked September 6, 2026

Nexi Review

B

Nexi S.p.A. is one of Europe's largest payments companies, headquartered in Milan and traded on Euronext Milan, and describes itself as Europe's PayTech. It was assembled through consolidation — most consequentially the merger with the Danish group Nets, completed on 1 July 2021, and the merger with the Italian rival SIA, effective 1 January 2022, which together were widely reported as creating the largest European paytech by EBITDA — and now runs three businesses: Merchant Solutions (acquiring and acceptance), Issuing Solutions (card issuing and processing for banks) and Digital Banking Solutions (clearing, open banking, ATM and network services). Adyen carries a far larger market value and Worldline has at times been described as Europe's largest acquirer by revenue, so "largest" depends on the measure — but the scale is not in doubt. In the first half of 2026 the group reported net revenues of €1,736 million, EBITDA of €870 million and merchant transactions of 10,225 million worth €423 billion, with Merchant Solutions accounting for roughly 56% of revenue. What a merchant will not find is a price. Nexi sells overwhelmingly through partner banks and through country brands rather than direct, so acceptance terms are set by whichever bank or channel signs the merchant, and there is no group rate card to compare. The company is also in transition at the top: in March 2026 it appointed Bernardo Mingrone, previously group chief financial officer and CEO of Nexi Payments, to succeed Paolo Bertoluzzo after a decade as chief executive, and the shares fell on the announcement.

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Rate from
Not published. Nexi's e-commerce acceptance is sold through partner banks and country channels, and the merchant discount rate is set in that channel rather than by a group price list.
Monthly
Set by the partner bank.
Payout
Set by the partner bank.
Contract
Set by the partner bank.
Headquarters
Milan, Italy
VerdictPricingFeatures6FAQsMethodology

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Best for

Businesses trading in Nexi's European markets — Italy above all, plus the Nordics, Germany, Poland, Switzerland, Austria and south-eastern Europe — that want acceptance through their existing bank relationship rather than through a separate fintech. It fits merchants who need strong domestic scheme coverage (Bancomat in Italy, national debit schemes elsewhere) alongside international cards, and larger organisations and public-sector bodies that value the depth of integration and the regulatory standing of a systemically important European processor. Software vendors also have a route in: Nexi signed more than fifty new ISV partnerships in the first nine months of 2025.

How it scores

Pricing1.0
Features4.0
Ease of use3.0
Support3.0
Contract2.5
Reputation score3.5

What it costs

Details →
Online
Not published. Nexi's e-commerce acceptance is sold through partner banks and country channels, and the merchant discount rate is set in that channel rather than by a group price list.
Monthly
Set by the partner bank.
The takeB

Nexi is European payments infrastructure more than it is a merchant brand, and it should be judged that way. If you trade in Italy, the Nordics, Germany, Poland or the other markets it serves, there is a good chance your bank's card acceptance is Nexi underneath whatever name is on the statement — and as infrastructure it is solid, deeply integrated with domestic schemes, and central enough to Europe's payments plumbing to have been selected for European Central Bank digital euro work. As a supplier you shop for, it is much harder to assess: nothing is publicly priced, terms come from a partner bank rather than from Nexi, and the merchant business has been flat, with Merchant Solutions revenue down 0.8% year on year in the first half of 2026 as Italian banks were lost to consolidation. B is a serious, well-capitalised operator whose merchant proposition reaches you through an intermediary you should evaluate at least as carefully as you evaluate Nexi.

Skip if you

You are outside Europe. Nexi is a European business and there is no meaningful proposition for a US, UK-only or Asia-Pacific merchant here. Skip it too if published pricing is a requirement — there is none, at any level — or if you want a direct relationship with your acquirer, since most Nexi merchants are actually the bank's customers and escalation runs through the bank. A small merchant wanting to sign up online in ten minutes is shopping in the wrong place; SumUp, Mollie and Revolut are built for that and Nexi is not.

Chapter 1

Should you choose Nexi?

The headline take, the audiences it's right (and wrong) for, and the genuine differentiators behind the verdict.

About

Nexi S.p.A. is one of Europe's largest payments companies, headquartered in Milan and traded on Euronext Milan, and describes itself as Europe's PayTech. It was assembled through consolidation — most consequentially the merger with the Danish group Nets, completed on 1 July 2021, and the merger with the Italian rival SIA, effective 1 January 2022, which together were widely reported as creating the largest European paytech by EBITDA — and now runs three businesses: Merchant Solutions (acquiring and acceptance), Issuing Solutions (card issuing and processing for banks) and Digital Banking Solutions (clearing, open banking, ATM and network services). Adyen carries a far larger market value and Worldline has at times been described as Europe's largest acquirer by revenue, so "largest" depends on the measure — but the scale is not in doubt. In the first half of 2026 the group reported net revenues of €1,736 million, EBITDA of €870 million and merchant transactions of 10,225 million worth €423 billion, with Merchant Solutions accounting for roughly 56% of revenue. What a merchant will not find is a price. Nexi sells overwhelmingly through partner banks and through country brands rather than direct, so acceptance terms are set by whichever bank or channel signs the merchant, and there is no group rate card to compare. The company is also in transition at the top: in March 2026 it appointed Bernardo Mingrone, previously group chief financial officer and CEO of Nexi Payments, to succeed Paolo Bertoluzzo after a decade as chief executive, and the shares fell on the announcement.

Pros, cons, and audience

Pros

  • Genuine scale and financial substance: net revenues of €1,736 million and EBITDA of €870 million in the first half of 2026, with an EBITDA margin above 50% and roughly €400 million of excess cash generated in the half.
  • Merchant volume that few European competitors match — 10,225 million transactions worth €423 billion processed in the first half of 2026 alone, up 5.6% on the year.
  • Deep domestic scheme coverage as well as international ones, including the Bancomat processing hub in Italy, which matters in markets where national debit still carries a large share of volume.
  • Positioned at the centre of European payments infrastructure, including selection for European Central Bank digital euro work as prime contractor on the offline solution and participation in the pilot as an acquiring PSP.
  • A credible modern acceptance line, from software-only SmartPOS acceptance on an Android phone through the SmartPOS Mini to the SmartStation all-in-one device rolling out to partners during 2026.
  • Present on both sides of the transaction — issuing processed 11,305 million transactions worth €480 billion in the first half of 2026 — which gives Nexi unusual reach across a European payment's whole lifecycle.
  • Investment-grade issuer that returned €1.1 billion of capital to shareholders across 2024–2025 while paying down roughly €1 billion of debt in the first half of 2026, so this is not a business under financial strain.
  • An active ISV and integrated-payments channel, with more than fifty new software partnerships signed in the first nine months of 2025.

Cons

  • No published merchant pricing at any level — no rate card, no terminal price, no contract term. Everything is set by a partner bank or country channel you have to negotiate with individually.
  • You are usually not Nexi's customer. In the dominant model the bank holds the merchant relationship, which means service quality, pricing and escalation depend on that bank rather than on Nexi.
  • The merchant business is not growing. Merchant Solutions revenue fell 0.8% year on year in the first half of 2026, and group revenue rose just 1.0%, with Nexi attributing much of the gap to Italian banks lost to consolidation and to contract renegotiations.
  • Bank-consolidation exposure is a structural risk peculiar to this model: when partner banks merge, Nexi can lose a merchant book without any merchant having chosen to leave.
  • Leadership transition at the top. Bernardo Mingrone was appointed group CEO in March 2026 to succeed Paolo Bertoluzzo after a decade, and the shares fell on the news — a strategy under review is a poor moment to sign a long agreement.
  • European only. There is no proposition here for a merchant outside Nexi's markets, and no US presence.
  • The brand landscape is confusing. Nexi trades through numerous country and partner brands acquired in the SIA and Nets consolidations, so merchants often cannot tell they are on Nexi at all — which makes comparing quotes unusually hard.
  • Terminal rental is the usual commercial model in these markets, and rented estates are where European acquiring contracts hide their switching costs.

What makes them different

The genuine differentiator

It sells through banks rather than around them. Most of the growth stories in European payments over the last decade have been about disintermediating the incumbent bank; Nexi's strategy is the opposite — build the processing, issuing and clearing infrastructure that partner banks distribute under their own brands, and take a share of everything that flows through it. That is why Nexi is simultaneously enormous and nearly invisible to the merchants it serves, and why its revenue is exposed to bank consolidation in a way an ordinary acquirer's is not: when two Italian banks merge and the survivor takes its merchant book elsewhere, Nexi loses revenue without a single merchant having chosen to leave.

How we score it

1
Pricing Transparency
4
Feature Set
3
Ease of Use
3
Customer Support
2.5
Contract Terms
3.5
Industry Reputation
Chapter 2

What it costs

Real-world cost at three volumes, plus the rates, fees, payouts, and contract terms that drive them.

What Nexi actually costs

Estimated annual cost at three realistic processing volumes, using Nexi’s published online rate plus monthly fees. Real costs vary with average transaction size, chargeback rate, and any negotiated terms.

Small business
$10K/mo volume · ~$75 avg transaction
$NaN/year
≈ $NaN/mo · NaN% effective rate
Growing merchant
$50K/mo volume · ~$100 avg transaction
$NaN/year
≈ $NaN/mo · NaN% effective rate
High volume
$250K/mo volume · ~$150 avg transaction
$NaN/year
≈ $NaN/mo · NaN% effective rate

Pricing details

The biggest payments company you have never bought from

Nexi is one of the largest payments companies in Europe and one of the least visible to the merchants it serves. Headquartered in Milan and listed on Euronext Milan, it was assembled through consolidation — the merger with the Danish group Nets completed on 1 July 2021, and the merger with the Italian rival SIA effective 1 January 2022, which together were widely reported as creating the largest European paytech measured by EBITDA. On other measures the title is contested: Adyen is worth far more on the market, and Worldline has at times been called Europe's largest acquirer by revenue. What is not in dispute is that Nexi runs three businesses at once: acquiring and acceptance, card issuing and processing on behalf of banks, and the clearing and infrastructure layer underneath both.

The scale is real. In the first half of 2026 the group reported net revenues of €1,736 million and EBITDA of €870 million at a margin above 50%. Merchant Solutions, about 56% of revenue, processed 10,225 million transactions worth €423 billion. Issuing Solutions, about a third of revenue, processed 11,305 million transactions worth €480 billion. Nexi is on both sides of an enormous number of European card payments, and a merchant in Italy or the Nordics has an excellent chance of being on Nexi rails without ever having seen the name on a contract.

Sold through banks, not around them

That invisibility is the strategy, not an accident of branding. The last decade of European payments has largely been a story of fintechs disintermediating incumbent banks; Nexi went the other way, building the processing infrastructure that partner banks distribute under their own names and taking a share of what flows through it. It is why there is no Nexi rate card at any level — no merchant discount rate, no terminal price, no contract term — and why the practical answer to "what does Nexi cost" is "whatever the bank selling it to you decided".

For a merchant, the consequence is that Nexi is rarely the counterparty you should be evaluating. If the contract is with your bank, then the price, the funding schedule, the service desk and the escalation path are the bank's, and the quality of that bank's merchant-services operation will shape your daily experience far more than anything happening in Milan. Evaluate the distributor at least as carefully as the infrastructure.

Strong plumbing, flat merchant business

The infrastructure position is genuinely strong. Nexi runs the Bancomat processing hub in Italy, giving it domestic-scheme depth that international acquirers lack in markets where national debit still carries serious volume. It is embedded in Europe's public payments machinery through PagoPA, SEPA clearing, network services and verification of payee. And it has been selected for European Central Bank digital euro work — prime contractor on the offline solution, and a participant in the pilot as an acquiring PSP — which is about as clear a statement of systemic importance as a private payments company can obtain.

The merchant business, though, is not growing. Group revenue rose 1.0% in the first half of 2026 and Merchant Solutions revenue fell 0.8%, even as merchant transactions rose 5.6% and merchant volume 3.0%. Nexi attributes the gap to Italian banks lost to merger activity and to renegotiated bank contracts, and reports underlying growth of about 5% once those are excluded. The adjustment is legitimate. It also names the structural weakness precisely: in a bank-distributed model, consolidation among your distributors takes revenue away without a single merchant choosing to leave.

A company in transition

In March 2026 Nexi appointed Bernardo Mingrone as group chief executive, succeeding Paolo Bertoluzzo after a decade in the role. Mingrone had joined as group chief financial officer in 2016 and became CEO of Nexi Payments at the start of 2023, so this was a promotion from inside rather than a change of direction imposed from outside — but the shares fell on the announcement, and the company has been openly working on what it calls closing its valuation gap, with organisational simplification and cost containment under way and a capital markets day held in March 2026. None of that is a reason for a merchant to stay away. It is a reason to keep any agreement short and its exit clear.

The verdict

B. Judged as European payments infrastructure, Nexi is formidable: enormous processed volume on both the acquiring and issuing sides, deep domestic-scheme integration, a modern acceptance range from phone-only SmartPOS to the SmartStation device, investment-grade financial standing, and a place at the centre of the digital euro programme. Judged as a merchant supplier, it is much harder to recommend or reject, because you cannot buy from it directly, cannot see a price, and will in practice be buying from a bank whose terms Nexi does not set. If Nexi acceptance is what your bank is offering you in an eligible European market, it is solid infrastructure underneath — negotiate the bank's rate, term and terminal rental as hard as you would with anyone, and understand that the relationship you are entering is with the bank, not with Milan.

Processing Rates

Online

Not published. Nexi's e-commerce acceptance is sold through partner banks and country channels, and the merchant discount rate is set in that channel rather than by a group price list.

Card-not-present, e-commerce, and online payments

In-person

Not published. In-store acceptance runs on Nexi's own terminal estate — including the SmartPOS software-only Android acceptance product, the SmartPOS Mini and the SmartStation all-in-one device — with pricing typically bundled into a monthly terminal rental or an acquiring package by the distributing bank.

Card-present retail and point-of-sale transactions

Keyed

Not published.

Manually entered card-not-present transactions

International

Not published. Nexi processes both international schemes and domestic ones, including the Bancomat processing hub in Italy, and merchants generally see a blended or scheme-differentiated rate set by the distributing bank.

Cross-border and foreign currency transactions

Fees

Monthly Fee

Set by the partner bank.

Recurring monthly account fee

Statement Fee

There is no Nexi group fee schedule to consult, and this is a structural fact rather than an oversight: Nexi is a wholesale processor whose merchant terms are written by the partner bank or country brand that distributes them. In practice a merchant sees a monthly terminal rental or service charge and a merchant discount rate, both of which vary by country, by bank and by segment, and neither of which Nexi publishes. If you are being offered Nexi acceptance, the negotiation is with the distributor, and the questions are the ordinary ones: what is the merchant discount rate by card type, what is the monthly terminal or platform charge, what does the contract cost to leave, and what happens to the price at renewal. Nexi's own reporting notes that value-added services are up-sold on top of core acceptance, so ask which line items are optional.

Monthly account statement and reporting fee

Payouts

Standard Payout Time

Set by the partner bank.

Regular deposit schedule to your bank account

Minimum Payout Amount

Nexi does not publish settlement timing for merchants, because in the dominant distribution model the funding relationship belongs to the partner bank that holds the merchant agreement. Where Nexi acquires directly under its own or a country brand, terms are set in that market's contract. Either way, the answer to "when do I get paid" comes from whoever is selling you the account, and it should be confirmed in writing along with the treatment of weekends, public holidays and any reserve.

Minimum balance required before payout

Contract Terms

Contract Length

Set by the partner bank.

Required commitment period

Cancellation Process

Nexi publishes no group merchant contract terms. Because acceptance is distributed by banks and country brands, the term, notice period, renewal behaviour and any early-termination charge come from that distributor's paperwork and differ substantially by market. Two things are worth pinning down in any Nexi-underpinned agreement. First, the terminal: whether the device is rented, financed or bought, what the monthly charge is, and what is owed if the agreement ends early — terminal rentals are where European acquiring contracts usually hide their stickiness. Second, who your counterparty actually is. If the contract is with your bank rather than with Nexi, then service, pricing and escalation are the bank's responsibility, and the quality of that bank's merchant-services desk will matter more to your daily experience than anything Nexi does.

How to terminate your account

Nexi Pricing Calculator

Estimate your monthly costs

Pick a published plan, enter your volume and transaction profile, and we’ll compute the math the same way an underwriter would. Real costs vary with card mix, chargeback rate, and any negotiated terms.

$
$
Estimated Monthly Cost
$0.00
Effective Rate
0.00%
Number of transactions200

Flat all-in rate (interchange built in)

Chapter 3

What you actually get

Products, integrations, payment-type coverage, security posture, and how their support holds up in practice.

Products & Services

payment processing

Merchant Solutions

Nexi's acquiring and acceptance business — approximately 56% of group revenue — covering in-store, e-commerce and integrated payments across its European markets. It processed 10,225 million transactions worth €423 billion in the first half of 2026.

pos

SmartPOS, SmartPOS Mini and SmartStation

Nexi's acceptance hardware and software line, from contactless acceptance on an ordinary Android phone with no separate terminal, through a compact Android terminal aimed at small merchants, to the SmartStation all-in-one commerce device being rolled out to software partners through the Nexi Integrated proposition during 2026.

ecommerce

E-commerce acceptance

Online acceptance across Nexi's markets, one of the areas the group has reported as a growth driver alongside the SME segment, particularly in Germany and Poland.

other

Issuing Solutions

Card issuing and processing on behalf of banks — roughly a third of group revenue, processing 11,305 million transactions worth €480 billion in the first half of 2026 — which is why Nexi appears on both sides of many European card transactions.

other

Digital Banking Solutions

Clearing and infrastructure services including SEPA clearing, open banking, network services, verification of payee and Italy's PagoPA public-sector payments, plus work on the European Central Bank's digital euro programme.

payment processing

Nexi Integrated and ISV partnerships

Embedded acceptance distributed through independent software vendors; Nexi reported signing more than fifty new ISV partnerships in the first nine months of 2025.

Support & Contact

Chapter 6

Common questions

Frequently Asked Questions

Pricing

There is no published answer, and that is structural rather than evasive. Nexi is predominantly a wholesale processor: its acceptance reaches merchants through partner banks and country brands that set their own merchant discount rates, terminal rentals and contract terms. If you are being offered Nexi-based acceptance, the price is the distributor's, and you should negotiate it as you would any bank merchant-services quote — rate by card type, monthly terminal or platform charge, contract term, exit cost and renewal behaviour, all in writing.

General

Features

Contracts & Terms

How we evaluated Nexi

We evaluate every payment processor independently — Payment Review does not accept paid placement. Our analysis combines hands-on product testing where possible, public pricing and policy documents, third-party reviews from BBB, Trustpilot, Google, and G2, and employee feedback from sites like Glassdoor and Indeed. We update reviews on a rolling cadence and flag the next review date so readers know how fresh the analysis is.

Last fact-checked September 6, 2026Reviewed by Payment Review Editorial Team

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Alternatives

Talus PayB- · Not published. Talus quotes after underwriting and says pricing is set to each merchant's risk profile. Both tiered and interchange-plus pricing are reported to be available, with interchange-plus the more common placement; the markup is not disclosed publicly and varies materially between accounts.Revolut BusinessB · 1% + £0.20 for domestic consumer Visa and Mastercard; 1.7% + £0.20 for domestic consumer American Express; 2.8% + £0.20 for domestic commercial cards and for all international cards. Revolut Pay costs 1% + £0.20 and Pay by Bank 1% + £0.20 capped at €5.LavuB- · Not published. Lavu Pay is the built-in processor and Lavu does not disclose its card rates; online ordering runs through the same relationship.

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