TimeSolv
Payment Processor
B+
Expert grade
4.2/5
Fact-checked June 9, 2026
Our verdict
TimeSolv offers a suite of tools to help lawyers, with one being payment processing, but employee reviews mention negative experiences with their payment processing services.
Best for
Solo practitioners and small-to-midsize law firms (1–50 timekeepers) that need a dedicated legal time-tracking and billing solution with built-in trust accounting, LEDES billing, ABA task codes, and bar-compliant reporting. Also well-suited for consultants, accountants, and PR firms that bill hourly and want professional invoicing with online payment collection. TimeSolv claims an industry-leading 97% collection rate and has saved users over 400+ hours annually in billing tasks.
Skip it if you
Large firms needing enterprise practice management (docketing, full case management, court calendaring), businesses outside the billable-hours model, or any business requiring a pure payment processing solution. The pricing point is quite high, so businesses looking for simple time tracking without law-firm-specific features would overpay. Flat-fee firms may also find the dashboard awkward since it defaults to billable hours.
Founded
1999
Headquarters
1555 Palm Beach Lakes Blvd, Ste 220, West Palm Beach, FL 33401
Company size
100 - 150
Website
Visit websiteThe takeB+
TimeSolv offers a suite of tools to help lawyers, with one being payment processing, but employee reviews mention negative experiences with their payment processing services.
Best for
Solo practitioners and small-to-midsize law firms (1–50 timekeepers) that need a dedicated legal time-tracking and billing solution with built-in trust accounting, LEDES billing, ABA task codes, and bar-compliant reporting. Also well-suited for consultants, accountants, and PR firms that bill hourly and want professional invoicing with online payment collection. TimeSolv claims an industry-leading 97% collection rate and has saved users over 400+ hours annually in billing tasks.
Skip if you
Large firms needing enterprise practice management (docketing, full case management, court calendaring), businesses outside the billable-hours model, or any business requiring a pure payment processing solution. The pricing point is quite high, so businesses looking for simple time tracking without law-firm-specific features would overpay. Flat-fee firms may also find the dashboard awkward since it defaults to billable hours.
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5 min read
Chapter 1
Should you choose TimeSolv?
The headline take, the audiences it's right (and wrong) for, and the genuine differentiators behind the verdict.
TL;DR
The interesting tension in TimeSolv's story is that a bootstrapped, attorney-focused billing tool built on 25 years of craft and bar association relationships is now operating under private equity ownership. It is one of the few legal billing tools where trust accounting, LEDES output, ABA task codes, and offline mobile time tracking all live under the same per-seat subscription at a price point that undercuts many of its peers. The feature depth is real, not marketed: users with multi-year histories regularly report that switching to TimeSolv cut their billing time in half and improved collections.
The main drawbacks are concentrated in two places: pricing transparency and cancellation. The pricing for payment processing cannot be found on their pricing page despite pricing for their other services being visible. This is not unusual for payment processors. More troubling is the documented pattern of continued billing after cancellation requests, including at least one attorney who reported being charged after formally closing their firm. The company's subscription terms give them contractual cover, but the pattern across multiple review platforms suggests the off-boarding process does not match the on-boarding experience.
For a law firm that bills hourly, uses IOLTA accounts, or needs LEDES billing for insurance defense or corporate clients, TimeSolv is a top-three consideration and possibly the best pure billing-and-trust-accounting tool in its price range. For everyone else (especially flat-fee firms and solo practitioners on a tight budget) the pricing for services may not be affordable.
Pros, cons, and audience
Best for
- Solo and small firm attorneys (1–15 timekeepers) billing hourly with IOLTA trust accounts
- Insurance defense and corporate litigation firms needing LEDES billing
Skip it if you
- Non lawyer or law firm clients
- Lawyers that need full practice management (docketing, court calendaring, document automation)
- You are a flat-fee or contingency firm where billable hours tracking is secondary
- You are a solo practitioner on a tight budget who might need to cancel within a year
Pros
- Endorsed by 15+ state and local bar associations
This vouching for by third-parties is good sign of legitimacy and quality.
- Trust accounting with automated three-way reconciliations and IOLTA compliance built in
- LEDES billing and ABA task codes for insurance defense and corporate legal clients
- Offline mobile time tracking (iOS and Android)
This is a rare feature not offered by many of TimeSolv's competitors.
- Month-to-month subscriptions
- Numerous account integrations
Cons
- Payment processing pricing not displayed on site
Requires digging or a sales call.
- Per-user pricing hits solo practitioners hardest
- Cancellation complaints are consistent across Trustpilot and other platforms
What makes them different
The genuine differentiator
Trust Accounting built-in at no extra tier cost unlike some competitors. LEDES billing support (required by corporate legal departments and insurance defense clients). 25+ year pedigree with bar associations.
What surprised us
A pleasant surprise is that trust accounting meets bar compliance requirements and the mobile app supports offline time tracking — offline mode is genuinely rare in legal billing SaaS and a real differentiator for attorneys in court or traveling.
An unpleasant surprise is that multiple users have reported issues with continued billing even after cancellation and that pricing has become very expensive for solo practitioners.
How we score it
2
Pricing Transparency
5
Feature Set
4
Ease of Use
5
Customer Support
4
Contract Terms
5
Industry Reputation
How we got there
TimeSolv earns a B+ for delivering a genuinely specialized, mature, and battle-tested legal billing product with strong trust accounting, excellent customer service scores, bar association endorsements, and a clean legal record. The grade falls short of an A because pricing lacks public transparency, per-seat costs have risen meaningfully for smaller firms, the cancellation experience draws consistent complaints, and the PE ownership introduces product-roadmap uncertainty. For a solo attorney or small firm with hourly billing and trust accounting needs, it may be the single best-value option in its category, but the company's current trajectory is more focused on growth-through-acquisition than product innovation.
Chapter 2
What it costs
Real-world cost at three volumes, plus the rates, fees, payouts, and contract terms that drive them.
Contract Terms
Our take
TimeSolv is a pay-as-you-go subscription with no long-term contract required and no hidden fees beyond the per-user monthly rate. On paper, this is clean. In practice, the cancellation experience has drawn consistent complaints. At least one attorney reported closing their law firm in March 2024, formally notifying TimeSolv that they were retiring, and still being charged. The company refused to stop the charges or issue refunds. This pattern appears across Trustpilot and SoftwareFinder reviews.
Flexible Contract Terms
This provider offers month-to-month terms with no long-term commitment.
Contract Length
Required commitment period
Month-to-month or year-to-year
Cancellation Process
How to terminate your account
Firms switching away should document cancellation in writing, confirm closure of the account, and monitor credit card statements.
Chapter 3
What you actually get
Products, integrations, payment-type coverage, security posture, and how their support holds up in practice.
Products & Services
OTHER
TimeSolv Pro (Billing & Time Tracking)
$43 per user per month (paid-annually) or $45 per user per month (paid-monthly)
For consultants, accountants, freelancers, and PR firms. Includes time and expense tracking, flexible billing rates, split billing, batch invoicing, online payments, recurring payments, client portal, calendaring, document management, and financial reports. Missing features: trust accounting, LEDES, conflict check.
Key Features
- Time and Expense Tracking
- Split Billing
- Batch Invoicing
- Online Payments
- Recurring payments
- Calendaring
OTHER
Timesolv Legal (Legal Billing & Practice Management)
$58 per user/month (paid annually) or $60 per user per month (paid-monthly)
Everything in Pro plus: trust accounting with auto trust transfers, LEDES billing, conflict check, ABA task codes, auto trust holds. The core product for law firms. Same per-user pricing as Pro.
Key Features
- Trust accounting with auto trust transfers
- LEDES billing
- Conflict check
- ABA task codes
- Auto trust holds
- Split billing
- Batch invoicing
- Online payments
- Recurring payments
- Calendaring
- Financial Reports
PAYMENT PROCESSING
TimeSolvPay
Pricing not publicly disclosed.
Accepts credit cards and ACH payments directly from invoices. Features include payment links embedded in invoices, next-day funding, secure payment information storage, surcharging, and automatic payment allocation. Available as a sign-up through existing LawPay accounts.
Key Features
- Credit cards
- ACH
- Payment links embedded in invoices
- Next-day Funding
- Secure payment information storage
- Surcharging
- Automatic Payment Allocation
Special Features
Subscription Management
Manage recurring subscriptions and billing cycles
Supported
Invoicing
Create and send professional invoices
Supported
Virtual Terminal
Accept payments manually via web interface
Supported
Recurring Billing
Automated recurring payment processing
Supported
Accepted Payment Types
Our take
There is no native cryptocurrency and no dedicated international currency billing. Law firms with significant overseas clients may need supplemental tools.
Credit & Debit Cards
Visa
Mastercard
American Express
Discover
Bank Transfers
ACH
Integrations
Our take
The QuickBooks integration works well. TimeSolv has QuickBooks-certified staff who assist with setup. NetDocuments and Dropbox integrations are well-regarded by users. Some integrations are limited compared to competitors like Clio, which has a broader app marketplace.
Accounting Software
Sync transactions with your accounting tools
QuickBooksXeroAccountEdge
3 integrations available
Security & Compliance
PCI Compliance
Payment Card Industry Data Security Standard compliance level
PCI Level 1
Fraud Prevention
Fraud detection and prevention tools
Standard payment fraud tools through TimeSolvPay
Data Encryption
Encryption standards for data at rest and in transit
Bank-level encryption and secure cloud hosting with routine data backups
Tokenization
Supported
Replace sensitive card data with secure tokens
Support Options
Our take
Some reviewers note occasional delays in customer support response. For routine issues during business hours, the capterra support rating is one of the highest in the legal billing category 4.8/5. There support hours match their business hours, which are Monday - Friday 9:00am - 6:00pm ET.
Support & Contact
US: 1.800.715.1284 / International: +1 (651) 687-0090
Via contact form at timesolv.com/contact-us/
Supported
Chapter 4
What others say
Synthesis of third-party platform reviews and industry ratings — agreements, disagreements, and which signals to weight.
Platform Ratings
Aggregated Trust Score
Based on 763 reviews across 2 rating platforms
4.2
out of 5
Overall Rating
Trustpilot
Reviewer Notes
Positive feedback about billing and invoicing efficiency. Several users say billing became faster, invoice management is easy, and the software improved the process of tracking billable hours and generating invoices. Negative reviews cluster around billing after cancellation issues. One attorney reported that even after closing their firm and notifying TimeSolv, the company kept billing their corporate credit card and refused to refund charges made after the firm had closed.
G2
Reviewer Notes
G2 reviewers report that TimeSolv excels in ease of use, quality of support, and mobile time tracking. Ease of setup and quality of ongoing partnership have high reputations as well. The most cited weakness is product direction. G2 reviewers prefer Bill4Time's product roadmap direction over TimeSolv's.
Chapter 5
Watch out for
Legal actions, regulatory matters, and signals from employee reviews that bear on how merchants get treated.
Employee Reviews & Sales Practices
Our take
One reviewer noted that most customers like or love the products, but occasionally someone gets upset, mainly with the credit card processing feature.
From reviews of ProfitSolv (the parent company) Sales-side reviews emphasize the fast-paced environment and high performance expectations. One negative review noted that senior HR leadership discussed private employee matters in casual settings, described toxic conversations about staff, and stated the company's endgame is clearly to sell to the highest bidder — with financial rewards not trickling down. Positive reviews highlight a collaborative team culture, supportive colleagues, and genuine care from immediate management.
4.7/5
Overall Employee Rating
Based on 16 employee reviews
Sources
https://www.glassdoor.com/Overview/Working-at-TimeSolv-EI_IE1520345.11,19.htm
How we evaluated TimeSolv
We evaluate every payment processor independently — Payment Review does not accept paid placement. Our analysis combines hands-on product testing where possible, public pricing and policy documents, third-party reviews from BBB, Trustpilot, Google, and G2, and employee feedback from sites like Glassdoor and Indeed. We update reviews on a rolling cadence and flag the next review date so readers know how fresh the analysis is.
Reviewed by Kyle T Hall
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