Comparison · Updated October 28, 2026
Razorpay vs Easebuzz for Indian online businesses
Razorpay
B-
Razorpay is the largest online payment aggregator in India, founded in Bengaluru in 2014 by Harshil Mathur and Shashank Kumar and licensed by the Reserve Bank of India as an online, offline and cross-border payment aggregator. It charges a published flat 2% platform fee plus 18% GST on domestic cards, UPI, netbanking and wallets, with no setup fee, no annual charge and free refunds, and reported operating revenue of ₹3,783 crore for the year to March 2025 on an annualised payment volume it put at $180 billion. The product is genuinely good and the pricing is clear; the reason it does not grade higher is the other side of the ledger: a Trustpilot score of 1.4 from 449 reviews dominated by frozen accounts and held settlements, a year-long RBI ban on onboarding new merchants that ended in December 2023, and a corporate story — a March 2025 reverse flip from the United States to India, a one-time charge that pushed it into loss, and a confidential IPO filing in June 2026 — that is still being written.
Easebuzz
B-
Easebuzz is a payment aggregator based in Pune, India. It sells an online payment gateway (UPI, cards, netbanking, wallets, EMI and pay-later), payment links, subscriptions and eNACH, split payments, virtual-account collections, payouts, card terminals, UPI soundboxes and cross-border collections, alongside sector software for schools, housing societies, temples, real estate and lenders. The operating company, Easebuzz Private Limited, was incorporated in December 2014 and launched its service in 2016. The Reserve Bank of India's list of authorised payment system operators shows it holding payment aggregator authorisation for online payments (dated 10 February 2025), plus physical and inward-and-outward cross-border payments. Easebuzz is for Indian businesses only: merchants are settled in rupees, including on foreign payments. It publishes no per-transaction rates. Its pricing page says pricing is customised and shared by email after you sign the agreement. GST is charged on its fees. The pricing page promises settlement one working day after the transaction, but the published terms allow up to three working days. Easebuzz reports ₹723 crore of FY26 revenue and a ₹11.15 crore profit after tax, more than 3 lakh merchants and close to US$50 billion in annual payment volume, and says it has been profitable every year. Its Trustpilot profile is small and mostly negative, and merchant accounts on its platform have been caught up in two fraud investigations, an Enforcement Directorate funds freeze in 2022 and a Delhi Police probe in 2024, neither of which has produced a finding against Easebuzz that we could find.
VS
Overview
We compare the two for an Indian business taking online payments in INR through a payment gateway, as of October 2026. Both are Indian payment aggregators, and the merchant contracts with the aggregator itself: Razorpay Payments Private Limited or Easebuzz Private Limited. The RBI's list of authorised payment system operators shows both with final online, in-store and cross-border payment aggregator authorisations. The biggest difference is price transparency. Razorpay publishes a standard plan: a 2% platform fee on domestic cards, UPI, net banking and wallets, and 3% on Amex, Diners, corporate cards, EMI and international cards. 18% GST is charged on the fee, so 2% costs 2.36% in total, and there is no setup or annual fee. Easebuzz publishes no rate card. Its pricing page says pricing is customised and emailed to you after you sign the agreement, and its terms say GST is charged on its fees. Its own gateway pages advertise an average of 1.5% per transaction, but that is a marketing figure, not a rate for any payment method. On settlement, Easebuzz promises T+1 working day against Razorpay's standard T+2. The contracts allow longer: Easebuzz's terms allow up to three bank working days from when funds reach escrow, Razorpay's up to five days (not stated as working days), so the two limits are not directly comparable. Both can suspend settlements and close accounts quickly. Easebuzz's terms add a minimum 1% of your previous year's transactions as compensation if it finds you in breach, and a security deposit on demand. Both have small or poor Trustpilot records. Both are graded B- on this site. Razorpay suits a business that wants to know its costs before signing up. Easebuzz is worth a quote for schools, housing societies, temples and other businesses with due-date collections that want its sector software.
Key Takeaways
- ✓It depends on what you need. Razorpay publishes its price: 2% + 18% GST (2.36% in total) on domestic cards, UPI, net banking and wallets, 3% + GST on premium cards, EMI and international cards, and no setup or annual fee. Easebuzz publishes no per-method rates and emails your pricing only after you sign; its gateway pages advertise a 1.5% average.
- ✓Razorpay has a published new-merchant offer: 0% platform fee on domestic payments for 90 days or the first ₹5 lakh, whichever comes first, for merchants activating from 1 July 2026, with a ₹199 + tax KYC fee and GST still charged on the standard 2%. We found no offer on Easebuzz's pricing page.
- ✓Easebuzz settles faster on paper: its pricing page promises T+1 working day against Razorpay's standard T+2 working days. The contracts allow longer on both sides: Easebuzz's terms up to three bank working days from receipt in escrow, Razorpay's up to five days, which its terms do not define as working days. Both offer on-demand instant settlement at a fee neither publishes.
- ✓Easebuzz's terms are harsher in one specific way: if it finds you in breach, you owe at least 1% of your previous year's transactions. Both terms let the provider close an account without a fixed notice period and suspend settlements on suspicion.
- ✓Both hold final RBI online, in-store and cross-border payment aggregator authorisations. On Trustpilot Razorpay scores 1.4 from 456 reviews and Easebuzz 2.2 from 12, with 73% and 83% one-star respectively.
Razorpay
Razorpay suits an Indian business that wants a published rate before sharing documents, a free first 90 days or ₹5 lakh as a new merchant, the widest set of official e-commerce plugins, and payments, payouts and banking tools from one provider. Above modest volumes, ask for custom pricing rather than accepting the rate card.
Easebuzz
Easebuzz suits schools, colleges, housing societies, temples, lenders and other businesses with recurring or due-date collections that want its sector software (FeesBuzz, HOM360, Temple Stack) with payments built in, and businesses that want next-day settlement written into their agreement. Get every rate, the setup fee and the settlement timeline in writing before you sign.
The Verdict
It Depends on Your Needs
Why?
Razorpay is the easier choice to evaluate. Its standard rate is published (2% + GST on domestic methods, 3% + GST on premium cards, EMI and international cards), there is no setup or annual fee, and new merchants get 0% on the first 90 days or ₹5 lakh. It also has the longer list of official e-commerce plugins. Easebuzz publishes no rate card and shares pricing only after you sign, so you cannot compare it with Razorpay until you have a quote. Where it is ahead is settlement: it promises T+1 working day against Razorpay's T+2. It also offers sector software for schools, housing societies, temples and B2B invoicing. Its terms are stricter in one respect, a minimum 1% of the previous year's transactions as compensation if it finds you in breach. Both are fully RBI-authorised, both can hold settlements and close accounts quickly, and both have weak Trustpilot records. For a typical online store, start with Razorpay's published price and ask Easebuzz to beat it in writing. For a school, society or temple that wants collection software with payments built in, Easebuzz is worth a quote.
Feature by feature
Detailed Comparison
Filter Options
Online payment rates (India, INR, standard plans, + 18% GST, October 2026)
| Feature | Razorpay | Easebuzz |
|---|---|---|
| Domestic cards, net banking and wallets | 2% + GST | Not disclosed |
| Razorpay's standard plan lists a 2% platform fee; with 18% GST on the fee the total is 2.36%, or ₹23.60 on a ₹1,000 sale. GST is charged on the fee, not on the sale. Easebuzz's pricing page publishes no rate for any method. It says pricing is customised, that all collection products come at the same price, and that pricing is shared by email after the agreement is signed. Its gateway landing page and SME guide advertise 'average pricing' of 1.5% per transaction, and the same guide says 'starting at 1.5%'. Neither ties the figure to a payment method, so it is not compared here. Easebuzz's terms say it issues a GST invoice for its fees. | ||
| UPI | 2% + GST (platform fee) | Not disclosed |
| Razorpay's pricing guide (updated 27 October 2026) says the government's zero MDR on UPI covers the bank charge, and that Razorpay's 2% is a separate platform fee for its gateway. Easebuzz publishes no UPI rate. The rules are changing. A Ministry of Finance notification (S.O. 5067(E), 14 September 2026) now keeps only RuPay debit cards and UPI payments up to ₹2,000 charge-free. NPCI had scheduled a 0.4% MDR on most merchant UPI payments above ₹2,000 (some categories pay a flat ₹5), capped at ₹300 from ₹75,000, for 15 October 2026. On 13 October it deferred the start until after Diwali, on a date still to be notified as of 28 October 2026. Neither provider's pricing page mentions the change, so ask each how it will bill UPI above ₹2,000 once the MDR starts. | ||
| Amex, Diners, corporate cards and EMI | 3% + GST | Not disclosed |
| Razorpay's standard-plan footnote puts Amex and Diners, credit-card, debit-card and cardless EMI and corporate (business) credit cards at 3%. Its pricing guide also lists credit card on UPI at 2.15% and debit-card EMI at 1%, which conflicts with the footnote. Easebuzz offers EMI and pay-later but publishes no rate. | ||
| International cards | Up to 3% + GST | Not disclosed |
| Razorpay's international payments page says 'Up to 3%' on cards and 1% on international bank transfers, with 135 currencies; its pricing guide lists an optional chargeback-protection add-on of 1%. Easebuzz accepts foreign cards in 30+ currencies and settles in INR, but publishes no fee or exchange margin. Both need international payments switched on for your account. | ||
Domestic cards, net banking and wallets
Razorpay
2% + GST
Easebuzz
Not disclosed
Razorpay's standard plan lists a 2% platform fee; with 18% GST on the fee the total is 2.36%, or ₹23.60 on a ₹1,000 sale. GST is charged on the fee, not on the sale. Easebuzz's pricing page publishes no rate for any method. It says pricing is customised, that all collection products come at the same price, and that pricing is shared by email after the agreement is signed. Its gateway landing page and SME guide advertise 'average pricing' of 1.5% per transaction, and the same guide says 'starting at 1.5%'. Neither ties the figure to a payment method, so it is not compared here. Easebuzz's terms say it issues a GST invoice for its fees.
UPI
Razorpay
2% + GST (platform fee)
Easebuzz
Not disclosed
Razorpay's pricing guide (updated 27 October 2026) says the government's zero MDR on UPI covers the bank charge, and that Razorpay's 2% is a separate platform fee for its gateway. Easebuzz publishes no UPI rate. The rules are changing. A Ministry of Finance notification (S.O. 5067(E), 14 September 2026) now keeps only RuPay debit cards and UPI payments up to ₹2,000 charge-free. NPCI had scheduled a 0.4% MDR on most merchant UPI payments above ₹2,000 (some categories pay a flat ₹5), capped at ₹300 from ₹75,000, for 15 October 2026. On 13 October it deferred the start until after Diwali, on a date still to be notified as of 28 October 2026. Neither provider's pricing page mentions the change, so ask each how it will bill UPI above ₹2,000 once the MDR starts.
Amex, Diners, corporate cards and EMI
Razorpay
3% + GST
Easebuzz
Not disclosed
Razorpay's standard-plan footnote puts Amex and Diners, credit-card, debit-card and cardless EMI and corporate (business) credit cards at 3%. Its pricing guide also lists credit card on UPI at 2.15% and debit-card EMI at 1%, which conflicts with the footnote. Easebuzz offers EMI and pay-later but publishes no rate.
International cards
Razorpay
Up to 3% + GST
Easebuzz
Not disclosed
Razorpay's international payments page says 'Up to 3%' on cards and 1% on international bank transfers, with 135 currencies; its pricing guide lists an optional chargeback-protection add-on of 1%. Easebuzz accepts foreign cards in 30+ currencies and settles in INR, but publishes no fee or exchange margin. Both need international payments switched on for your account.
Best For Your Business
Recommendations based on your business type
New online store that wants to know its costs before signing up
Recommended
Razorpay
Razorpay publishes 2% + GST on domestic methods with no setup or annual fee, and new merchants activating from 1 July 2026 pay 0% for 90 days or the first ₹5 lakh. Easebuzz shares its pricing only after you sign the agreement.
School, college or coaching institute collecting fees in instalments
Recommended
Easebuzz
Easebuzz's FeesBuzz handles instalment-based fee collection and reconciliation on top of its gateway. Get the per-method rates in writing before you sign.
Housing society, temple or other organisation with recurring dues or donations
Recommended
Easebuzz
Easebuzz sells HOM360 for society dues and Temple Stack for donations, with payments built in. Razorpay offers the payment tools (links, subscriptions, Smart Collect) but not this sector software.
Business that needs next-day settlement
Recommended
Easebuzz
Easebuzz's pricing page promises T+1 working day against Razorpay's standard T+2. Both contracts allow longer (Easebuzz up to three bank working days from receipt in escrow, Razorpay up to five days), so have the cycle written into your agreement either way, and note that both offer paid instant settlement.
Shop on Shopify, WooCommerce, Wix or BigCommerce
Recommended
Razorpay
Razorpay's documentation lists 14 official plugins, including Wix and BigCommerce, which Easebuzz's list does not name. Both cover Shopify and WooCommerce.
Business processing several lakh rupees a month
Both. Neither rate card is the end of the conversation at volume. Ask Razorpay for custom pricing and Easebuzz for a written quote covering every payment method, the setup fee, GST and the settlement cycle, then compare like for like.
Razorpay: Best for 2 use cases
Easebuzz: Best for 3 use cases
Frequently Asked Questions
Common questions about this comparison
We cannot say from published prices, because Easebuzz publishes none. Razorpay charges 2% + 18% GST (2.36% in total) on domestic cards, UPI, net banking and wallets, and 3% + GST on Amex, Diners, corporate cards, EMI and international cards, with no setup or annual fee. Easebuzz's pricing page says pricing is customised and emailed after you sign the agreement; its gateway pages advertise an average of 1.5% per transaction, but that figure is not tied to any payment method. Get a written Easebuzz quote and compare it with Razorpay's rate card for your own payment mix.
Yes. Razorpay charges 18% GST on its platform fee, not on the sale, so a 2% fee costs 2.36% in total. Easebuzz's terms say it issues a GST invoice for its fees, so ask whether your quoted rate includes GST.
Razorpay charges its 2% platform fee plus GST on UPI, separately from the government's zero MDR on the bank side. Easebuzz does not publish a UPI rate. A September 2026 Ministry of Finance notification keeps only RuPay debit cards and UPI payments up to ₹2,000 charge-free, and NPCI has announced a 0.4% MDR on most merchant UPI payments above ₹2,000, capped at ₹300. That MDR was due on 15 October 2026 but NPCI deferred it until after Diwali, on a date still to be notified as of 28 October 2026. Ask either provider how it will bill UPI above ₹2,000 once it starts.
Razorpay's standard domestic cycle is T+2 working days, and its terms allow up to five days from when funds reach escrow, without saying whether those are working days. Easebuzz's pricing page promises T+1 working day, and its terms allow up to three bank working days from receipt in escrow. Both offer on-demand instant settlement for a fee neither publishes, and both can hold settlements during a risk or compliance review.
Yes. The RBI's list of authorised payment system operators, checked on 28 October 2026, shows Razorpay Payments Private Limited with an online payment aggregator authorisation dated 19 December 2023 and Easebuzz Private Limited with one dated 10 February 2025. Both also hold in-store (physical) and cross-border (inward and outward) payment aggregator authorisations.
Razorpay does: merchants who activate on or after 1 July 2026 pay 0% platform fee on domestic UPI, cards, net banking and wallets for 90 days or the first ₹5 lakh, whichever comes first. GST is still charged on the standard 2%, a ₹199 + tax KYC fee applies, and prepaid, corporate, Amex and Diners cards, EMI and international payments are excluded. We found no introductory offer on Easebuzz's pricing page.
Yes, both. Razorpay's terms let it suspend services and settlements immediately on breach or regulatory instruction, close an account at any time for any reason, and withhold a chargeback-ratio-based sum for 120 days after termination. Easebuzz's terms let it deactivate an account without notice, withhold settlements on suspected fraud, demand a security deposit within five days, and claim at least 1% of your previous year's transactions if it finds you in breach. Keep your KYC file complete and have a second payment option if your cash flow cannot survive a hold.
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